I am Syed Wajahat Iftikhar, a results-driven Technical Program Manager who leads globally distributed teams to deliver high-impact programs on time and within budget. My experience spans US Fortune 1 retailers and industries including Retail, FinTech, Pharmacy, Consumer Packaging, Manufacturing, Auto Sales, and Finance. I excel at turning business needs into actionable technical plans and driving cross-functional collaboration to achieve measurable outcomes. I partner with product owners and engineering leaders to define scope, set clear goals, mitigate risks, and continuously improve delivery practices. I hold PMP and SAFe certifications, and I routinely apply Agile, Scrum, and Hybrid methodologies using tools like Jira, Confluence, Azure DevOps, SharePoint, and Power BI to keep stakeholders informed and programs on track.

Syed Wajahat Iftikhar

I am Syed Wajahat Iftikhar, a results-driven Technical Program Manager who leads globally distributed teams to deliver high-impact programs on time and within budget. My experience spans US Fortune 1 retailers and industries including Retail, FinTech, Pharmacy, Consumer Packaging, Manufacturing, Auto Sales, and Finance. I excel at turning business needs into actionable technical plans and driving cross-functional collaboration to achieve measurable outcomes. I partner with product owners and engineering leaders to define scope, set clear goals, mitigate risks, and continuously improve delivery practices. I hold PMP and SAFe certifications, and I routinely apply Agile, Scrum, and Hybrid methodologies using tools like Jira, Confluence, Azure DevOps, SharePoint, and Power BI to keep stakeholders informed and programs on track.

Available to hire

I am Syed Wajahat Iftikhar, a results-driven Technical Program Manager who leads globally distributed teams to deliver high-impact programs on time and within budget. My experience spans US Fortune 1 retailers and industries including Retail, FinTech, Pharmacy, Consumer Packaging, Manufacturing, Auto Sales, and Finance. I excel at turning business needs into actionable technical plans and driving cross-functional collaboration to achieve measurable outcomes.

I partner with product owners and engineering leaders to define scope, set clear goals, mitigate risks, and continuously improve delivery practices. I hold PMP and SAFe certifications, and I routinely apply Agile, Scrum, and Hybrid methodologies using tools like Jira, Confluence, Azure DevOps, SharePoint, and Power BI to keep stakeholders informed and programs on track.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Senior Technical Program Manager at Confiz LLC
July 1, 2020 - Present
End-to-end management of multiple projects and internal products for a US Fortune 1 Retailer client in Retail, Pharmacy, FinTech, Membership & Subscription domains. Led globally distributed cross-functional teams, managed risk and stakeholder communications, and oversaw budgeting and profitability. Conducted Scrum ceremonies, gathered requirements, translated business use cases into technical stories, and defined OKRs/KPIs. Involved in pre-sales cost estimation with the business development team. Tools used include Jira, Confluence, Jenkins, Azure DevOps, MS Excel, and PowerPoint. Defined and tracked program delivery roadmaps and milestones.
Associate Project Manager → Project Manager → Senior Project / Program Manager at Confiz Limited
July 1, 2020 - October 13, 2025
End-to-end management of multiple projects and internal products for US Fortune clients in Retail, Consumer Packaging, Manufacturing, and Hospitality domains. Led Scrum ceremonies, stakeholder management, and requirements translation. Implemented CMMI L3 risk management process areas. Engaged in pre-sales cost estimation and program management for Fortune 10 accounts, including budgeting, profitability, and delivery. Used Jira, Confluence, Jenkins, TFS, MS Excel, and PowerPoint; managed resource assignments and KPIs.
Principal Software Engineer at Inovative Saudia
February 1, 2014 - October 13, 2025
Requirement analysis & design; software development using C#, ASP.NET and JQuery; database design with stored procedures; maintaining backup strategies.
Principal Software Engineer / Team Lead / Project Manager at Ghost Software (Private) Limited
June 1, 2013 - October 13, 2025
Requirement gathering & scope finalization; database design; software development with MS SQL Server, Visual Basic 6, and Seagate Crystal Reports; resource management and task allocation.
Co-Founder/ Consultant Analyst/Project Manager at Softrance (Private) Limited
February 1, 2014 - October 13, 2025
Consultation on project management, analysis, design and architecture; requirement gathering; software development using C#, ASP.NET, JQuery, MS SQL Server; documentation and client-facing deliverables.
Analyst/ Senior Software Engineer at Comsoft Computer Consultants
August 1, 2004 - October 13, 2025
Customer support for UAE-based clients; requirement gathering, analysis, and solution design; software development using MS SQL Server, Visual Basic 6, and Seagate Crystal Reports.
Senior Software Engineer / Team Lead at Pegasus International [I.T]
April 1, 2004 - October 13, 2025
Requirement analysis and design; software development using MS SQL Server, Visual Basic 6, and Seagate Crystal Reports; team management and task allocation.
Instructor (Oracle and DBMS subjects) at Center for Information Technology [CITY]
March 1, 2001 - October 13, 2025
Teaching DBMS and Oracle Developer 2000 subjects to graduate classes.
Software Engineer/DBA at Amin Consulting Private Ltd. [AMSOL]
November 1, 2002 - October 13, 2025
Software development using MS SQL Server, Visual Basic 6 and Seagate Crystal Reports; Database Administration (Oracle & MS SQL Server).
Senior Technical Program Manager at Confiz LLC
July 1, 2020 - Present
End-to-end management of multiple projects and internal products for a US Fortune 1 Retailer client in Retail, Pharmacy FinTech, Membership & Subscription domains. Lead globally distributed cross-functional teams; risk management, stakeholder management, and status reporting. Conducted Scrum ceremonies; gathered requirements and translated business use cases into technical stories. Managed budgets and profitability, supported pre-sales cost estimation, and defined OKRs and KPIs. Tools: Jira, Confluence, Jenkins, AzureDevOps, MS Excel, PowerPoint.
Senior Project / Program Manager at Confiz Limited
July 1, 2020 - October 13, 2025
End-to-end management of multiple projects for US Fortune clients in Retail, Consumer Packaging, Manufacturing and Hospitality. Led Scrum ceremonies, stakeholder management, and requirements gathering; translated business use cases to technical stories. Implemented CMMi L3 risk management, pre-sales estimation, program management, and budgeting. Tools: Jira, Confluence, Jenkins, TFS, MS Excel, PowerPoint. Responsible for resource allocations and defining OKRs/KPIs.
Principal Software Engineer at Inovative Saudia
February 1, 2014 - October 13, 2025
Requirement analysis & design; software development using C#, ASP.NET and JQuery. Database design, writing stored procedures and maintaining backup strategies.
Principal Software Engineer / Team Lead / Project Manager at Ghost Software (Private) Limited
June 1, 2013 - October 13, 2025
Requirement gathering & scope finalization; database design; software development using MS SQL Server, Visual Basic 6 and Seagate Crystal Reports. Resource management and task allocation.
Co-Founder/ Consultant Analyst/Project Manager at Softrance (Private) Limited
February 1, 2014 - October 13, 2025
Consultation services on project management, analysis, design and architecture. Requirements gathering & scope finalization. Software development using C#, ASP.NET, JQuery, MS SQL Server, Visual Basic 6 and Seagate Crystal Reports. Maintaining technical documentation.
Analyst/ Senior Software Engineer at Comsoft Computer Consultants
August 1, 2004 - October 13, 2025
Customer support to UAE-based clients; Requirements gathering, analysis & solution design. Software development using MS SQL Server, Visual Basic 6 and Seagate Crystal Reports.
Senior Software Engineer / Team Lead at Pegasus International [I.T]
April 1, 2004 - October 13, 2025
Requirement Analysis, Design. Software development using MS SQL Server, Visual Basic 6 and Seagate Crystal Reports. Team management and task allocation.
Instructor (Oracle and DBMS subjects) at Center for Information Technology [CITY]
March 1, 2001 - October 13, 2025
Teaching DBMS and Oracle Developer 2000 subjects to graduate classes.
Software Engineer/DBA at Amin Consulting Private Ltd. [AMSOL]
November 1, 2002 - October 13, 2025
Software development using MS SQL Server, Visual Basic 6 and Seagate Crystal Reports. Database Administration (Oracle & MS SQL Server), backup and restore strategy for in-house projects.
Senior Technical Program Manager at Confiz LLC
July 1, 2020 - Present
End-to-end management of multiple projects and internal products for a US Fortune 1 Retailer client in Retail, Pharmacy FinTech, Membership & Subscription domains. Lead globally distributed cross-functional teams, manage risk and stakeholder engagement, and ensure on-time delivery within budget. Facilitated Scrum ceremonies and translated business use cases into technical stories; managed budgets, profitability, pre-sales estimates, and delivery using Jira, Confluence, Jenkins, AzureDevOps, MSExcel and PowerPoint; defined OKRs and KPIs.
Senior Project / Program Manager at Confiz Limited
July 1, 2020 - October 13, 2025
End-to-end management of multiple projects for US Fortune clients in Retail, Consumer Packaging, Manufacturing and Hospitality domains. Conducted Scrum ceremonies, stakeholder management, requirement gathering, scope finalization, and budgeting; ensured delivery with quality metrics using Jira, Confluence, Jenkins, TFS, Excel and PowerPoint.
Principal Software Engineer at Innovative Saudia
February 1, 2014 - October 13, 2025
Requirement analysis & design; software development using C#, ASP.NET and JQuery; database design, stored procedures, and backup strategies.
Principal Software Engineer / Team Lead / Project Manager at Ghost Software (Private) Limited
June 1, 2013 - October 13, 2025
Requirement gathering & scope finalization; database design, stored procedures; software development using MS SQL Server, Visual Basic 6 and Crystal Reports; resource management and task allocation.
Co-Founder/ Consultant Analyst/ Project Manager at Softrance (Private) Limited
February 1, 2014 - October 13, 2025
Consultation on Project management, Analysis, Design and Architecture; requirement gathering; software development using C#, ASP.NET, JQuery; documentation and technical writing.
Analyst/ Senior Software Engineer at Comsoft Computer Consultants
August 1, 2004 - October 13, 2025
Customer support to UAE-based clients; requirement gathering, analysis & solution design; software development using MS SQL Server, VB6 and Crystal Reports.
Senior Software Engineer / Team Lead at Pegasus International [I.T]
April 1, 2004 - October 13, 2025
Requirement analysis, design; software development using MS SQL Server, VB6 and Crystal Reports; team management and task allocation.
Instructor (Oracle and DBMS subjects) at Center for Information Technology [CITY]
March 1, 2001 - October 13, 2025
Teaching DBMS and Oracle Developer 2000 subjects to graduate classes.
Software Engineer/DBA at Amin Consulting Private Ltd. [AMSOL]
November 1, 2002 - October 13, 2025
Software development using MS SQL Server, VB6 and Crystal Reports; Database Administration (Oracle & MS SQL Server).

Education

Bachelor of Science in Computer Science at National Institute of Computer Education, Lahore, Pakistan
January 11, 2030 - January 1, 1998
Certificate in Database Management Systems at Punjab University
January 11, 2030 - January 1, 2000
Certificate course in Transforming business through program management (PMI –PgMP prep) at AUC
January 11, 2030 - January 1, 2021
Bachelors in computer science at National Institute of Computer Education, Lahore Pakistan
January 11, 2030 - January 1, 1998
Certificate in Database Management System at Punjab University
January 11, 2030 - January 1, 2000
Certificate course in Transforming business through program management (PMI –PgMP prep) at AUC
January 11, 2030 - January 1, 2021
Bachelor of Science in Computer Science at National Institute of Computer Education, Lahore, Pakistan
January 11, 2030 - January 1, 1998
Certificate in Database Management Systems at Punjab University
January 11, 2030 - January 1, 2000
Certificate in Transforming Business through Program Management (PMI – PgMP prep) at AUC
January 11, 2030 - January 1, 2021

Qualifications

PMP (Project Management Professional)
April 1, 2023 - April 1, 2029
SAFe 6 Advanced Scrum Master
May 1, 2023 - October 1, 2023
SAFe 5 Advanced Scrum Master
March 1, 2021 - October 1, 2023
PMI Agile Certified Practitioner (PMI-ACP)
March 1, 2014 - March 1, 2015
Project Management Professional (PMP)
April 1, 2023 - April 1, 2029
SAFe 6 Advanced Scrum Master
May 1, 2023 - October 1, 2023
SAFe 5 Advanced Scrum Master
March 1, 2021 - October 1, 2023
PMI Agile Certified Practitioner (PMI-ACP)
March 1, 2014 - March 1, 2015
Project Management Professional (PMP)®
April 1, 2023 - April 1, 2029
SAFe® 6 Advanced Scrum Master
May 1, 2023 - October 1, 2023
SAFe® 5 Advanced Scrum Master
March 1, 2021 - October 1, 2023
PMI Agile Certified Practitioner (PMI-ACP)®
March 1, 2014 - March 1, 2015
Certificate in Transforming Business through Program Management
January 1, 2021 - October 13, 2025

Industry Experience

Retail, Financial Services, Healthcare, Manufacturing, Professional Services, Software & Internet