Hi, I’m Dhaval Shah. I’m a project manager with 10+ years of experience leading complex projects and cross-functional teams across multiple domains. I excel at coordinating sprint planning, release management, and change control to ensure on-time deliveries within budget. I’m proficient with Agile and hybrid methodologies and leverage tools like Jira, Confluence, and Azure to streamline release cycles and minimize business impact. I enjoy collaborating with store operations, IT teams, and vendors to drive successful outcomes and smooth transitions during releases.

Hi, I’m Dhaval Shah. I’m a project manager with 10+ years of experience leading complex projects and cross-functional teams across multiple domains. I excel at coordinating sprint planning, release management, and change control to ensure on-time deliveries within budget. I’m proficient with Agile and hybrid methodologies and leverage tools like Jira, Confluence, and Azure to streamline release cycles and minimize business impact. I enjoy collaborating with store operations, IT teams, and vendors to drive successful outcomes and smooth transitions during releases.

Available to hire

Hi, I’m Dhaval Shah. I’m a project manager with 10+ years of experience leading complex projects and cross-functional teams across multiple domains.

I excel at coordinating sprint planning, release management, and change control to ensure on-time deliveries within budget. I’m proficient with Agile and hybrid methodologies and leverage tools like Jira, Confluence, and Azure to streamline release cycles and minimize business impact. I enjoy collaborating with store operations, IT teams, and vendors to drive successful outcomes and smooth transitions during releases.

See more

Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Project Co ordinator at Walmart Canada
August 1, 2023 - Present
Coordinate implementation of new software releases in the store environment, validating successful deployment while minimizing disruption to operations; supported adoption of new version features by providing training to store staff; acted as the key liaison between cross-functional teams including store operations, IT, and vendors; managed Azure tickets to escalate release issues and ensure timely resolution; monitored post-release performance and raised Azure tickets to ensure timely defect resolution.
Project Manager at Nineleaps Technology Solutions
November 1, 2022 - October 13, 2025
Delivered a $2.5M digital ecosystem for Flipkart.com, scaling services to 400K+ customers; directed Agile delivery for 15+ team members via daily scrum; facilitated sprint planning, development and Pre-Prod UAT with business teams; achieved 95% on-time delivery; improved system scalability by 8% with gap and impact analysis and tracked post-release performance for continuous improvement; proactively managed risks and release interdependencies with 5+ stakeholders, streamlined issue escalation, change management, and ensured minimal downtime during GO live.
Business Analyst at Pi Techniques Pvt. Ltd
July 1, 2021 - October 13, 2025
Performed system analysis and redesigned ERP synchronization for marine eco-system to enable seamless online/offline compatibility across 1200+ offshore vessels; groomed product backlog with cross-functional teams; sized change initiatives; prepared user stories with acceptance criteria to ensure 100% scope clarity and reduce release dependencies; leveraged SQL and Power BI to generate real-time dashboards, improving offshore user efficiency by 22% while leading enterprise-level change management; led the project closure and lessons-learned workshops, embedding best practices into change management framework for future deployment cycles.
Senior Project Coordinator at I-XL Technologies Pvt Ltd
August 1, 2017 - October 13, 2025
Spearheaded the implementation of initiatives and workflows that achieved an 18% reduction in loan processing time at HDFC Bank; led scrum ceremonies for concurrent 4+ projects, achieving a 20% boost in sprint efficiency by embedding safety, compliance, and quality control measures; supported stakeholder engagement, developed functional specs, and coordinated Agile sprints across compliance, legal, and development teams; performed UAT and prepared project documentation (use cases, test plans, regression strategies) for 8+ project releases.
Project Co ordinator at Walmart Canada
August 1, 2023 - Present
Coordinate implementation of new software releases in the store environment, validating successful deployment while minimizing disruption to operations. Support adoption of new version features by training store staff. Act as the key liaison between cross-functional teams (store operations, IT, and vendors), managing Azure tickets to escalate release issues and ensure timely resolution. Monitor post-release performance and raise Azure tickets to ensure timely defect resolution.
Project Manager at Nineleaps Technology Solutions
November 1, 2022 - October 13, 2025
Delivered a $2.5M digital ecosystem for Flipkart.com, scaling services to 400K+ customers. Directed Agile delivery for 15+ team members via daily scrum across multiple pods, facilitated sprint planning, development and Pre-Prod UAT with business teams, and achieved 95% on-time delivery. Improved system scalability by 8% with gap and impact analysis, sprint reports and tracking post-release performance for continuous improvement. Proactively managed risks and release interdependencies with 5+ stakeholders, streamlined issue escalation, change management, and ensured minimal downtime during GO live.
Business Analyst at Pi Techniques Pvt. Ltd
July 1, 2021 - October 13, 2025
Performed system analysis and redesigned ERP synchronization for marine ecosystem to enable seamless online/offline compatibility across 1200+ offshore vessels. Groomed product backlog with cross-functional teams, sized change initiatives, prepared user stories with acceptance criteria to ensure 100% scope clarity and reduce release dependencies. Leveraged SQL and Power BI to generate real-time dashboards, improving offshore user efficiency by 22% while leading enterprise-level change management. Led the project closure and lessons-learned workshops, embedding best practices into change management framework for future deployment cycles.
Senior Project Coordinator at I-XL Technologies Pvt Ltd
August 1, 2017 - October 13, 2025
Spearheaded the implementation of initiatives and workflows that achieved an 18% reduction in loan processing time at HDFC Bank. Led scrum ceremonies for concurrent 4+ projects, achieving a 20% boost in sprint efficiency by embedding safety, compliance, and quality control measures. Supported stakeholder engagement, developed functional specs, and coordinated Agile sprints across compliance, legal, and development teams. Responsible for performing UAT and preparing project documentation (use cases, test plans, regression strategies) for 8+ project releases.
Project Co ordinator at Walmart Canada
August 1, 2023 - Present
Coordinate implementation of new software releases in the store environment, validating successful deployment while minimizing disruption to operations; support adoption of new version features by providing training to store staff; act as the key liaison between cross-functional teams (store operations, IT, and vendors), managing Azure tickets to escalate release issues and ensure timely resolution; monitor post-release performance and raise Azure tickets to ensure timely defect resolution.
Project Manager at Nineleaps Technology Solutions
November 1, 2022 - October 13, 2025
Delivered a $2.5M digital ecosystem for Flipkart.com, scaling services to 400K+ customers; directed Agile delivery for 15+ team members via daily scrum across multiple pods; facilitated sprint planning, development and Pre-Prod UAT with business teams; achieved 95% on-time delivery; improved system scalability by 8% with gap/impact analysis and post-release performance tracking; proactively managed risks and release interdependencies with 5+ stakeholders, streamlined issue escalation and change management to minimize downtime during GO-live.
Business Analyst at Pi Techniques Pvt. Ltd
July 1, 2021 - October 13, 2025
Performed system analysis and redesigned ERP synchronization for marine ecosystem to enable seamless online/offline compatibility across 1200+ offshore vessels; groomed product backlog, sized change initiatives, and prepared user stories with acceptance criteria to ensure 100% scope clarity and reduce release dependencies; leveraged SQL and Power BI to generate real-time dashboards, improving offshore user efficiency by 22%; led project closure and lessons-learned workshops, embedding best practices into change management framework.
Senior Project Coordinator at I-XL Technologies Pvt Ltd
August 1, 2017 - October 13, 2025
Spearheaded initiatives and workflows that achieved an 18% reduction in loan processing time at HDFC Bank; led scrum ceremonies for concurrent 4+ projects, boosting sprint efficiency by 20% by embedding safety, compliance, and quality control measures; supported stakeholder engagement, developed functional specs, and coordinated Agile sprints across compliance, legal, and development teams; performed UAT and prepared project documentation (use cases, test plans, regression strategies) for 8+ project releases.

Education

Post Graduate Certificate - Project Management at Algoma University
January 11, 2030 - October 13, 2025
Bachelor of Science - Information Technology at University of Mumbai
January 11, 2030 - October 13, 2025
Post Graduate Certificate - Project Management at Algoma University
January 11, 2030 - October 13, 2025
Bachelor of Science - Information Technology at University of Mumbai
January 11, 2030 - October 13, 2025
Post Graduate Certificate - Project Management at Algoma University
January 11, 2030 - October 13, 2025
Bachelor of Science - Information Technology at University of Mumbai
January 11, 2030 - October 13, 2025

Qualifications

Generative AI Overview for Project Managers
January 11, 2030 - April 1, 2025
Generative AI Overview for Project Managers
April 1, 2025 - October 13, 2025
Generative AI Overview for Project Managers
April 1, 2025 - October 13, 2025

Industry Experience

Retail, Software & Internet, Professional Services, Financial Services, Media & Entertainment