Hi there! I’m Nicolas de Moraes Scarpi, a results-driven Growth Marketer with 6 years of experience, focused on Growth Strategies, CRM Marketing, and Product Marketing. I analyze data deeply and use creative problem solving to turn challenges into actionable plans that boost product performance. I can develop digital campaigns across multiple channels (CRM, email, push, in-app, ads) and understand the customer lifecycle to optimize learnings and drive growth. I enjoy collaborating with cross-cultural teams to craft go-to-market strategies and test hypotheses that lift product conversions. My strength lies in turning insights into measurable actions, prioritizing experiments, and steering multi-channel programs that align with business goals and profitability.

Nicolas de Moraes Scarpi

Hi there! I’m Nicolas de Moraes Scarpi, a results-driven Growth Marketer with 6 years of experience, focused on Growth Strategies, CRM Marketing, and Product Marketing. I analyze data deeply and use creative problem solving to turn challenges into actionable plans that boost product performance. I can develop digital campaigns across multiple channels (CRM, email, push, in-app, ads) and understand the customer lifecycle to optimize learnings and drive growth. I enjoy collaborating with cross-cultural teams to craft go-to-market strategies and test hypotheses that lift product conversions. My strength lies in turning insights into measurable actions, prioritizing experiments, and steering multi-channel programs that align with business goals and profitability.

Available to hire

Hi there! I’m Nicolas de Moraes Scarpi, a results-driven Growth Marketer with 6 years of experience, focused on Growth Strategies, CRM Marketing, and Product Marketing. I analyze data deeply and use creative problem solving to turn challenges into actionable plans that boost product performance. I can develop digital campaigns across multiple channels (CRM, email, push, in-app, ads) and understand the customer lifecycle to optimize learnings and drive growth.

I enjoy collaborating with cross-cultural teams to craft go-to-market strategies and test hypotheses that lift product conversions. My strength lies in turning insights into measurable actions, prioritizing experiments, and steering multi-channel programs that align with business goals and profitability.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Portuguese
Fluent
English
Advanced

Work Experience

Junior Marketing CRM Analyst at Will Bank
January 1, 2021 - October 13, 2025
Managed CRM tools (Infobip), focusing on communications automation, segmentation, and campaign personalization. After acquisition: credit card, billing, debit, transfers, and bill payments. Developed communications strategies and maintained relationship workflows, ensuring an efficient customer journey. Managed partner relationships and negotiated contracts for joint marketing campaigns.
Mid-level Product Marketing CRM [remote] at Will Bank
November 1, 2023 - October 13, 2025
Developed CRM tools (Infobip) focusing on communications automation, segmentation, and campaign personalization. Supported all company products after acquisition (credit card, billing, debit, transfers, and bill payments). Planned and executed communications strategies and maintained relationship workflows, ensuring an efficient customer journey. Managed partner relationships and negotiated contracts for joint marketing campaigns.
Senior Product Marketing at Will Bank
December 1, 2023 - Present
Development of product marketing strategies related to launches and incentives focused on credit profitability. Go-to-market strategy for the credit card product; led Black Friday campaigns, driving growth; resulted in significant increases in credit card spending through creative campaigns that emphasized card limits.
Founder at Trajo
January 1, 2025 - October 13, 2025
Trajo is a clothing brand founded in 2021. The concept focuses on pieces without prints, exploring different cuts, shapes, and fabrics. The brand is unisex, emphasizing concept-driven design and quality materials.
Mid-level Product Marketing CRM
November 1, 2023 - October 13, 2025
Developed product marketing strategies related to launches and incentives focused on credit profitability. Planned and executed go-to-market activities across major media channels (email, push, SMS, ads, app), leveraging propensity models to optimize customer behavior and profitability. Conducted A/B tests, analyzed results, and used Bayesian inference to validate conclusions. Built CRM workflows to support product launches and customer journeys, enhancing channel messaging and overall product performance.
CRM Analyst
January 1, 2021 - October 13, 2025
Managed CRM tools (Infobip), focusing on communications automation, segmentation, and campaign personalization. Served as the focal point for the customer journey post-acquisition, supporting multiple product lines (credit cards, billing, transfers, and payments). Developed communication strategies and maintained relationship workflows, ensuring efficient customer journeys and governance across CRM initiatives. Negotiated and managed partner relationships for joint marketing campaigns.

Education

Bachelor's Degree in Business Administration at FUCAPE Business School
January 1, 2015 - December 1, 2020
Bachelor of Business Administration at FUCAPE Business School
January 1, 2015 - December 31, 2020
Product Growth Marketing Course at PM3 / Trajo
January 1, 2023 - October 13, 2025

Qualifications

Product Growth Marketing Course, PM 3
January 1, 2023 - October 13, 2025
Product Growth Marketing Course (PM3)
January 1, 2023 - October 13, 2025

Industry Experience

Financial Services, Software & Internet, Media & Entertainment, Professional Services, Consumer Goods, Other