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I'm Joji Joseph, a seasoned project and technology delivery professional with a strong focus on delivery, agility, service, and quality. I have led complex, global Enterprise IT outsourcing programs in highly regulated financial environments, driving value with disciplined governance and continuous improvement. I am a pacesetter, mentor, and coach with hands-on experience across BFSI in North America, Asia and Europe, delivering project implementations, vendor onboarding, NDA/TPA processes, and regulatory compliance (KYC/CDD, Basel II/III, SOX, GDPR, PCI-DSS). I'm a Certified Scrum Master and a SAFe 6.0 POPM, comfortable with SAFe and Digital Factory models, and I thrive on mentoring teams and building scalable technology ecosystems.…I'm Joji Joseph, a seasoned project and technology delivery professional with a strong focus on delivery, agility, service, and quality. I have led complex, global Enterprise IT outsourcing programs in highly regulated financial environments, driving value with disciplined governance and continuous improvement. I am a pacesetter, mentor, and coach with hands-on experience across BFSI in North America, Asia and Europe, delivering project implementations, vendor onboarding, NDA/TPA processes, and regulatory compliance (KYC/CDD, Basel II/III, SOX, GDPR, PCI-DSS). I'm a Certified Scrum Master and a SAFe 6.0 POPM, comfortable with SAFe and Digital Factory models, and I thrive on mentoring teams and building scalable technology ecosystems.

Joji Joseph

Project Manager, Data Analyst, Developer

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I'm Joji Joseph, a seasoned project and technology delivery professional with a strong focus on delivery, agility, service, and quality. I have led complex, global Enterprise IT outsourcing programs in highly regulated financial environments, driving value with disciplined governance and continuous improvement. I am a pacesetter, mentor, and coach with hands-on experience across BFSI in North America, Asia and Europe, delivering project implementations, vendor onboarding, NDA/TPA processes, and regulatory compliance (KYC/CDD, Basel II/III, SOX, GDPR, PCI-DSS). I'm a Certified Scrum Master and a SAFe 6.0 POPM, comfortable with SAFe and Digital Factory models, and I thrive on mentoring teams and building scalable technology ecosystems.…I'm Joji Joseph, a seasoned project and technology delivery professional with a strong focus on delivery, agility, service, and quality. I have led complex, global Enterprise IT outsourcing programs in highly regulated financial environments, driving value with disciplined governance and continuous improvement. I am a pacesetter, mentor, and coach with hands-on experience across BFSI in North America, Asia and Europe, delivering project implementations, vendor onboarding, NDA/TPA processes, and regulatory compliance (KYC/CDD, Basel II/III, SOX, GDPR, PCI-DSS). I'm a Certified Scrum Master and a SAFe 6.0 POPM, comfortable with SAFe and Digital Factory models, and I thrive on mentoring teams and building scalable technology ecosystems.

Available to hire

I’m Joji Joseph, a seasoned project and technology delivery professional with a strong focus on delivery, agility, service, and quality. I have led complex, global Enterprise IT outsourcing programs in highly regulated financial environments, driving value with disciplined governance and continuous improvement.

I am a pacesetter, mentor, and coach with hands-on experience across BFSI in North America, Asia and Europe, delivering project implementations, vendor onboarding, NDA/TPA processes, and regulatory compliance (KYC/CDD, Basel II/III, SOX, GDPR, PCI-DSS). I’m a Certified Scrum Master and a SAFe 6.0 POPM, comfortable with SAFe and Digital Factory models, and I thrive on mentoring teams and building scalable technology ecosystems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Manager – Program and Technology Delivery at Capgemini

November 1, 2024 - Present

Release Lead for ANZ Account – Core Banking-CAP and CTM Divisions. Manage releases end-to-end, collaborating with Product Owners, DevOps, Change Management, and other application groups. Create and maintain release calendars, ensure environment readiness, orchestrate builds across Dev/QA/UAT, manage version control and labeling, coordinate rollback plans, and ensure governance, security, and traceability. Facilitate CAB, maintain release changelogs, document deployment details, and drive CI/CD automation to improve release efficiency. Track KPIs (frequency, failure rates, deployment duration, uptime) and ensure data masking in non-production environments. Lead post-release feedback and retrospectives to drive improvements.

Scrum Master and Business System Analyst at KK Associates / TCS / Toyota Financial Services

May 1, 2023 - October 13, 2025

L3 incident and problem management; facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Review, Retrospective); configure and optimize JIRA boards, dashboards, and swim-lanes; manage Service Now, SharePoint, and Teams; groom Breakfixes, coordinate with Product Owner and stakeholders; support release readiness and testing; liaison between business and IT for MFS Auto Loans Servicing System; perform data analysis with Snowflake and SQL.

Scrum Master and Business System Analyst and Budget Manager at Workforce Logiq / Toyota Financial Services

May 1, 2020 - October 13, 2025

Facilitate RTB Agile ceremonies; refine backlog from IDEAS to Epics/User Stories/Tasks; prioritize features with Product Owner; coordinate with testing teams and vendors; lead Tableau admin activities, data governance, and reporting; manage Zero Based Budgeting, forecasting, and RTB budgets; oversee licensing and cost-saving measures; maintain run books, DR plans, and support schedules within ITIL/ITSM frameworks.

Manager – Program and Technology Delivery at Capgemini

October 1, 2017 - October 13, 2025

Started as Associate Consultant and advanced to Manager, delivering global regulatory and risk programs (Basel II/III, CDD, CCAR, SOX, Reg O, Reg W) and large-scale data/ETL/data warehouse initiatives. Led governance, program and project management disciplines, vendor management, SOW/RFP activity, and budget management for RTB programs. Directed on-prem to cloud migrations and data migration initiatives, with deep involvement in MDM, GRC, data quality, and regulatory reporting.