Available to hire
I am a hardworking makeup artist who is passionate about helping others and communicating effectively with people of all ages. I work well both independently and as part of a team, and I am always willing to take on new tasks to the best of my ability.
I have developed a growing makeup portfolio and skincare knowledge through hands-on client work and practice. Friendly, caring, and motivated, I’m pursuing my dream career in the makeup industry and look forward to growing in fast-paced beauty and retail environments.
Skills
Experience Level
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Retail Makeup Artist/Sales Associate at Sephora, Metrocentre
January 1, 2025 - October 13, 2025Retail Makeup Artist/Sales Associate at Sephora, Metrocentre. Delivered exceptional customer service, built relationships with a diverse range of customers, and consistently achieved and surpassed personal sales targets and KPIs. Supported counter events and product launches, shared innovative ideas to enhance team performance, and actively booked appointments to maximise consultations. Maintained high grooming standards and contributed to a positive, collaborative in-store environment while growing the customer database.
Retail Makeup Artist at Charlotte Tilbury, Fenwick
January 1, 2023 - October 13, 2025Achieved and exceeded personal sales goals and KPIs, delivered tailored customer service, supported counter events and launches, and shared product knowledge to create memorable customer experiences. Proactively booked appointments to grow consultations and contributed to a positive team environment with immaculate grooming standards.
Customer Service at Wilkinson's
August 1, 2018 - October 13, 2025Trained new associates on cash register operations, advised on customer sales, refunds and cashing up. Managed high-volume customer queries with effective multitasking, replenished stock, and maintained presentable displays. Ensured knowledge of promotions and payment policies while delivering reliable customer advice.
Customer Service at Wilkinson's
January 1, 2022 - October 13, 2025Resolved customer issues using strong interpersonal skills and conflict resolution techniques. Handled high-volume queries, maintained policies, and contributed to a smooth checkout experience while upholding brand standards.
Freelance Makeup at Emily Emmett
March 1, 2022 - PresentProvided makeup services to clients using a variety of cosmetics to create looks that enhanced facial features and matched client skin tone. Offered personalized skincare recommendations, shaped, filled, and highlighted eyebrows, and conducted friendly consultations to deliver looks to specification. Built a developing portfolio and client base through word-of-mouth and social proof.
Young Carer at Newcastle Carers
January 1, 2012 - PresentSupportive voluntary role providing care and assistance within the family and community context, developing resilience, organisation, and empathy through ongoing responsibilities since 2012.
Retail Makeup Artist / Sales Associate at Sephora, Metrocentre
January 1, 2025 - October 13, 2025Received intensive brand training and consistently exceeded personal sales targets and KPIs. Delivered exceptional, personalised customer service, supported counter events and product launches, and contributed ideas to boost team performance. Built brand awareness through product expertise, booked appointments, and maximised consultations to inspire customer confidence. Maintained professional grooming and fostered a positive in-store environment.
Retail Makeup Artist at Charlotte Tilbury, Fenwick
January 1, 2023 - October 13, 2025Achieved and exceeded personal sales goals, offered bespoke consultations, and helped create memorable customer experiences. Supported counter events and launches, contributed ideas to improve performance, and led by example with grooming standards. Tracked performance and proactively booked appointments to grow the customer database.
Customer Service at Wilkinson’s
January 1, 2022 - October 13, 2025Resolved customer issues using strong interpersonal skills and conflict resolution. Trained new associates on cash handling, managed high-volume queries, replenished stock, and provided knowledge on promotions and policies.
Freelance Makeup at Emily Emmett
March 1, 2022 - PresentUsed cosmetics to create looks for clients, provided personalised skincare recommendations, and performed precise eyebrow shaping and highlighting. Conducted friendly consultations to deliver looks to specification and build lasting client relationships.
Volunteer – Young Carer at Newcastle Carers
January 1, 2012 - PresentSupported young carers within the community, participated in outreach activities and contributed to fundraising and awareness efforts.
Volunteer – Summer Programme at National Citizens Service
August 1, 2018 - October 13, 2025Completed a summer programme delivering community-focused activities, teamwork, and leadership.
Assistant at Blakelaw Library Youth Club
October 1, 2016 - October 13, 2025Supported youth club activities, assisted with sessions, and helped maintain a welcoming environment for young people.
Retail Makeup Artist/Sales Associate at Sephora, Metrocentre
January 31, 2025 - October 13, 2025Delivered intense brand training across multiple brands, consistently achieved and surpassed personal sales targets and KPIs, and provided personalised customer service. Proactively sought skill development opportunities, contributed to counter events and new product launches, and supported the team to meet counter targets. Built brand awareness through product expertise and memorable customer experiences, maintained grooming standards, and helped grow the customer database.
Retail Makeup Artist at Charlotte Tilbury, Fenwick
January 31, 2023 - October 13, 2025Achieved and exceeded personal sales goals and KPIs, delivered tailored consultations, supported counter events and launches, and shared ideas to enhance team performance. Built brand awareness through strong product knowledge and created exceptional customer experiences. Tracked performance and proactively booked appointments to maximise consultations, while maintaining immaculate grooming standards.
Customer Service at Wilkinson’s
January 31, 2022 - October 13, 2025Resolved customer issues using strong interpersonal and conflict resolution skills, trained new associates on cash register operations, and managed high-volume queries with multitasking. Replenished stock, maintained presentable displays, and stayed informed on promotions and payment policies.
Freelance Makeup Artist at Emily Emmett
March 1, 2022 - PresentUsed a variety of cosmetics to produce fresh looks, provided personalised skincare recommendations, shaped and highlighted eyebrows with precision, and delivered friendly consultations achieving looks to specification.
Young Carer at Newcastle Carers
January 1, 2012 - PresentSupportive role illustrating ongoing commitment and responsibility in a family context with time management and empathetic communication.
Customer Service at Wilkinson’s
August 31, 2018 - October 13, 2025Gained experience in customer service operations, cash handling, and query resolution during a summer period.
Volunteer at National Citizens Service
August 31, 2018 - October 13, 2025Participated in a week-long charitable capacity-building program focused on teamwork and community service.
Assistant at Blakelaw Library Youth Club
October 31, 2016 - October 13, 2025Assisted with youth club activities, supporting program delivery and participant engagement.
Education
GCSEs (8) including English & Maths at Kenton Comprehensive School
January 11, 2030 - October 13, 2025BTEC Hair and Beauty & Make Up Level 2 at Kenton Comprehensive School
January 11, 2030 - October 13, 2025GCSEs (8 GCSEs including English and Maths) at Kenton Comprehensive School
January 11, 2030 - October 13, 2025BTEC Level 2 in Hair and Beauty & Make Up at Kenton Comprehensive School
January 11, 2030 - October 13, 2025GCSEs (8 subjects including English & Maths) at Kenton Comprehensive School
January 11, 2030 - October 13, 2025BTEC Hair and Beauty & Make Up Level 2 at Kenton Comprehensive School
January 11, 2030 - October 13, 2025Qualifications
BTEC Hair and Beauty & Make Up Level 2
January 11, 2030 - October 13, 2025GCSEs (8) including English & Maths
January 11, 2030 - October 13, 2025Industry Experience
Retail, Professional Services, Media & Entertainment, Consumer Goods
Skills
Experience Level
Intermediate
Intermediate
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