Katherine Bielawiec

Oversaw a team of 3-5 engineers supporting Google API-related platform services; achieved 98% SLA compliance.

Led multiple 9+ month Agile software projects built with Drupal CMS following Scrum methodology. Directed development of a film industry awards website built on the Drupal CMS. Provided real-time support and load balancing during awards ceremonies when traffic spiked.

Sole project manager overseeing 5+ concurrent custom software development projects (budgets $200K-$1.5M). Drove design, development, and rollout of a 19-location e-commerce app integrated with Clover POS and a custom rewards system to replace legacy ordering and boost revenue (~10%). Led redesign and modernization of an Electronic Health Record platform used in 4,500+ locations, improving efficiency (clicks to key features reduced from 6+ to under 5). Managed lifecycle of a financial technology app enabling secure file sharing and task collaboration; expanded to a market-ready SaaS product. Fostered long-term client relationships (50%+ repeat clients). Conducted daily executive reporting and weekly stakeholder updates on budgets, timelines, and risks. Developed a company-wide skills matrix for 25 employees to optimize resource planning.