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I am an experienced Project Manager with over 15 years of experience in managing application development and digital transformation projects across diverse industries. I excel at stakeholder engagement, resource optimization, risk assessment, and team leadership. I thrive in fast-paced environments, driving SaaS implementations, cloud migrations, data integration, and digital adoption strategies to deliver measurable value for clients. I am committed to ongoing professional growth and stay informed about SaaS/Cloud systems and AI adoption techniques. I am seeking growth opportunities in project and program management and consulting where I can leverage my cross-functional leadership and process-improvement mindset to drive strategic outcomes.…I am an experienced Project Manager with over 15 years of experience in managing application development and digital transformation projects across diverse industries. I excel at stakeholder engagement, resource optimization, risk assessment, and team leadership. I thrive in fast-paced environments, driving SaaS implementations, cloud migrations, data integration, and digital adoption strategies to deliver measurable value for clients. I am committed to ongoing professional growth and stay informed about SaaS/Cloud systems and AI adoption techniques. I am seeking growth opportunities in project and program management and consulting where I can leverage my cross-functional leadership and process-improvement mindset to drive strategic outcomes.

Nisha Shah

Project Manager, Designer, Graphic Designer, +7

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I am an experienced Project Manager with over 15 years of experience in managing application development and digital transformation projects across diverse industries. I excel at stakeholder engagement, resource optimization, risk assessment, and team leadership. I thrive in fast-paced environments, driving SaaS implementations, cloud migrations, data integration, and digital adoption strategies to deliver measurable value for clients. I am committed to ongoing professional growth and stay informed about SaaS/Cloud systems and AI adoption techniques. I am seeking growth opportunities in project and program management and consulting where I can leverage my cross-functional leadership and process-improvement mindset to drive strategic outcomes.…I am an experienced Project Manager with over 15 years of experience in managing application development and digital transformation projects across diverse industries. I excel at stakeholder engagement, resource optimization, risk assessment, and team leadership. I thrive in fast-paced environments, driving SaaS implementations, cloud migrations, data integration, and digital adoption strategies to deliver measurable value for clients. I am committed to ongoing professional growth and stay informed about SaaS/Cloud systems and AI adoption techniques. I am seeking growth opportunities in project and program management and consulting where I can leverage my cross-functional leadership and process-improvement mindset to drive strategic outcomes.

Available to hire

I am an experienced Project Manager with over 15 years of experience in managing application development and digital transformation projects across diverse industries. I excel at stakeholder engagement, resource optimization, risk assessment, and team leadership. I thrive in fast-paced environments, driving SaaS implementations, cloud migrations, data integration, and digital adoption strategies to deliver measurable value for clients.

I am committed to ongoing professional growth and stay informed about SaaS/Cloud systems and AI adoption techniques. I am seeking growth opportunities in project and program management and consulting where I can leverage my cross-functional leadership and process-improvement mindset to drive strategic outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Project Manager at Resolved IT Solutions

April 1, 2022 - October 29, 2025

Directed the implementation of cloud-based SaaS grants management platforms across pharmaceuticals, medical research, education, not-for-profit, and banking. Managed the full project lifecycle including scoping, planning, execution, data migration, integrations, risk management, RAID/RIAC documentation, UAT, and change management. Facilitated cross-functional collaboration, maintained comprehensive project records, and delivered monthly status reports to stakeholders. Executed training and onboarding to ensure smooth transitions to the new system.

Project Manager at Resolved IT Solutions, Canada

April 1, 2022 - Present

Directed the implementation of cloud-based SaaS grants management platforms across industries such as pharmaceuticals, medical research, education, not-for-profit, and banking. Managed the full project lifecycle, including scoping, planning, execution, data migration, and integrations, ensuring compliance with industry standards. Defined project scope, created proposals and detailed plans, maintained risk/RAIC/RAID logs, and led timelines, budgets, and resource allocation to meet client objectives. Facilitated kick-off meetings and Scrum ceremonies, led cross-functional teams, proactively managed risks and issues, and oversaw UAT and training. Drove change management and stakeholder adoption for a successful transition to the new system. Achievements include delivering a $2M SaaS project and improving client engagement and efficiency.

Project Manager at Resolved IT Solutions

April 1, 2022 - Present

Directed the implementation of cloud-based SaaS grants management platforms across pharmaceuticals, medical research, education, not-for-profit and banking sectors; managed full lifecycle including scoping, planning, execution and closure, data migration, integrations, risk and change management; led cross-functional teams and facilitated Scrum events; oversaw UAT and QA, training, and stakeholder reporting; introduced PMO templates and AI adoption initiatives.

Project Manager at Resolved IT Solutions, Canada

April 1, 2022 - Present

Directed the implementation of a cloud-based SaaS grants management platform across pharmaceuticals, medical research, education, not-for-profit, and banking sectors. Managed the full project lifecycle from scoping and planning to execution and closure, including data migration and necessary integrations, ensuring compliance with industry standards. Defined scope, developed project proposals, detailed project plans, RAID logs, and RACI matrices; managed timelines, budgets, and resources to meet client objectives. Facilitated project kick-off meetings, status updates, Scrum ceremonies, UAT, and training; led cross-functional teams; proactively managed risks and issues; maintained comprehensive documentation and monthly stakeholder reporting; supported change management and trainings.

Project Manager at Resolved IT Solutions

April 1, 2022 - Present

Directed the implementation of cloud-based SaaS grants management platforms across pharma, medical research, education, not-for-profit, and banking. Managed full lifecycle including scoping, planning, execution, data migration, and necessary integrations, ensuring compliance with industry standards. Defined and managed project scope, developed project proposals and detailed plans, risk/RAID logs, RACI matrices, and managed timelines, budgets, and resources to meet client objectives. Facilitated project kick-off meetings and ongoing Scrum events, documented lessons learned, and led cross-functional teams to deliver high-quality deliverables. Proactively managed risks and issues, executed mitigation strategies, planned and executed UAT, and coordinated change management and stakeholder training. Implemented AI-powered tools to streamline processes and enhance stakeholder insights.

Scrum Master at IOFIT

March 31, 2022 - October 14, 2025

Led agile teams in SaaS application development and digital adoption; coached teams on Agile principles; facilitated Scrum ceremonies; integrated Agile with Waterfall for hybrid projects; partnered with Product Owners to prioritize backlogs and align deliverables; improved collaboration using Jira/Confluence and CI/CD pipelines; contributed to 25% velocity gains.

Scrum Master at IOFIT, Canada

March 31, 2022 - October 14, 2025

Led Agile teams in delivering high-quality web and mobile applications. Facilitated all Scrum ceremonies, coached teams on Agile principles, and integrated Agile workflows with Waterfall for hybrid projects. Partnered with Product Owners to define and prioritize backlogs, ensuring alignment with business objectives; coordinated cross-functional teams of analysts, developers, designers, architects, QA, and stakeholders. Implemented CI/CD practices to accelerate delivery and improve quality; maintained strong stakeholder relationships and resolved impediments to keep teams aligned with sprint goals.

Scrum Master at IOFIT

March 1, 2022 - March 1, 2022

Scrum Master at IOFIT, Canada

March 1, 2022 - October 14, 2025

Led Agile teams in delivering high-quality web and mobile SaaS applications. Facilitated all Scrum ceremonies, coached teams on Agile principles, and integrated Agile workflows with Waterfall for hybrid projects. Partnered with Product Owners to define and prioritize backlogs, coordinated cross-functional teams, and leveraged CI/CD and DevOps practices to accelerate delivery. Proactively identified impediments and maintained strong stakeholder relationships through regular progress updates.

Scrum Master at IOFIT

March 1, 2022 - October 14, 2025

Led Agile teams in delivering high-quality web and mobile SaaS applications. Facilitated all Scrum ceremonies and coached teams on Agile principles. Integrated Agile workflows with Waterfall for hybrid projects, ensuring effective phase-gate management. Partnered with Product Owners to define and prioritize backlogs, ensuring alignment with business objectives and clarity of deliverables. Coordinated cross-functional teams including BAs, developers, designers, software architects, QA, and stakeholders to meet milestones. Utilized CI/CD and DevOps practices to streamline development, testing, and deployment, achieving faster delivery cycles and higher quality. Maintained strong stakeholder relationships with clear progress updates and prompt feedback.

Program Manager at Designia – The Art Station

December 31, 2019 - October 14, 2025

Directed web development, digital marketing, and design projects; managed end-to-end lifecycle, resource allocation, and QA; built and maintained client relationships, set expectations, and delivered projects on time and within budget; implemented process improvements and introduced standardized project management frameworks; expanded service offerings and grew revenue.

Program Manager at Designia – The Art Station

December 31, 2019 - October 14, 2025

Directed and oversaw diverse projects in web development, graphic design, and digital marketing, ensuring end-to-end delivery from initiation to closure. Collaborated with developers, writers, designers, SEO specialists, and marketing personnel to deliver client-focused solutions. Managed requirements gathering, planning, resource allocation, and quality assurance; fostered client relationships through clear communication and expectation management; implemented testing protocols and SEO best practices to ensure quality and satisfaction. Led internal initiatives to improve onboarding and process efficiency.

Program Manager at Designia – The Art Station

December 31, 2019 - October 14, 2025

Directed and oversaw web development, web-based applications, graphic design, and print projects; collaborated with developers, copywriters, designers, SEO specialists, and marketing personnel to deliver client-focused solutions. Managed end-to-end lifecycle including requirements gathering, planning, resource allocation, and quality assurance. Fostered client relationships through effective communication and expectation management; ensured quality and satisfaction via testing and feedback loops; implemented process enhancements to boost team productivity and project delivery efficiency. Led onboarding and internal initiatives to streamline client and staff integration.

Program Manager at Designia – The Art Station

December 1, 2019 - December 1, 2019

Directed projects in web development and digital marketing, overseeing requirements gathering, planning, resource allocation, QA, and client communications. Maintained stakeholder relationships, ensured quality and timely delivery, and drove process improvements including standardized templates and agile adoption.

Program Manager at Designia – The Art Station

December 1, 2019 - October 14, 2025

Directed web development and digital marketing projects, coordinating cross-functional teams to deliver client-focused solutions. Oversaw end-to-end project lifecycles, including requirements gathering, planning, resource allocation, and QA. Strengthened client relationships through clear communication and expectation management. Implemented robust testing, feedback loops, and SEO best practices; introduced process improvements to boost productivity and delivery efficiency.

Project Manager/ Business Analyst/ Graphic Designer at Designia – The Art Station

December 31, 2016 - October 14, 2025

Led cross-functional teams across web development, graphic design, and print; gathered requirements, planned and delivered projects, and ensured high client satisfaction; implemented testing protocols, SEO best practices, and branding consistency; delivered 50+ projects with strong client satisfaction, reduced timelines and boosted engagement.

Project Manager/Business Analyst/Graphic Designer at Designia – The Art Station

December 31, 2016 - October 14, 2025

Led business analysis, project management for web development, graphic design, print, and SEO initiatives. Coordinated cross-functional teams to integrate technical and creative elements, ensuring on-time and within-budget delivery. Directed the adoption of branding standards across print and digital collateral, and oversaw multilingual and e-commerce integrations to expand client reach. Implemented analytics and post-launch support to drive continuous improvement.

Project Manager / Business Analyst / Graphic Designer at Designia – The Art Station

December 31, 2016 - October 14, 2025

Managed over 50 projects delivering web development, graphic design, print, and digital marketing; performed business analysis, requirements gathering, and gap analyses, translating needs into actionable specifications. Coordinated cross-functional teams to integrate technical and creative deliverables, ensuring on-time, on-budget results. Implemented robust testing, SEO strategies, and multilingual capabilities; drove analytics, post-launch support, and client training. Introduced standardized PM frameworks, agile practices, and process improvements, boosting delivery speed and client satisfaction.

Project Manager/Business Analyst/ Graphic Designer at Designia – The Art Station

December 1, 2016 - December 1, 2016

Led end-to-end projects in web development, graphic design, print and digital marketing. Coordinated cross-functional teams to deliver client-focused solutions, implemented robust testing, expanded service offerings, and improved delivery timelines and client satisfaction.

Project Manager/Business Analyst/Graphic Designer at Designia – The Art Station

December 1, 2016 - October 14, 2025

Led 50+ projects across graphic design, web development, and digital marketing, coordinating technical and creative teams to deliver on time and within budget. Implemented multilingual websites, e-commerce solutions, payment gateways, and API integrations. Monitored performance using metrics, conducted post-project reviews, and drove SEO and data-driven improvements to enhance client outcomes. Built strong client relationships and provided post-launch support and training.