Available to hire
I am Eddie Sammarraie, a diligent Project Coordinator with over 17 years of experience coordinating all phases of diverse technology projects in large, complex corporate environments. I have led initiatives across IT infrastructure, ERP software deployment, and PMO governance, delivering high‑quality results on time and within budget. I hold an Executive MBA from the University of Calgary and have a strong track record of aligning business goals with technology solutions to drive process improvements and bottom-line gains.
A collaborative communicator and problem-solver, I excel at partnering with executives, vendors, and cross‑functional teams to identify issues, implement solutions, and manage change across organizations. I thrive in agile settings, produce concise status reports and presentations, and am proficient in SAP, Salesforce, ServiceNow, SharePoint, Power BI, and other enterprise tools to support project delivery.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Technical Customer Solution Consultant / Project Coordinator at Alorica
November 1, 2022 - PresentEngaged in all facets of project deployment, including product research, vendor interviews and contracts, and testing. Planned and executed short- and long-term goals, delivered exceptional customer service, documented client contacts, addressed inquiries, followed up on resolutions, identified process improvements, and prepared management reports.
PMO Project Coordinator at MPHASIS – CPKC
May 1, 2024 - October 14, 2025Monitored project task progress and prepared status reports for project leads and stakeholders. Assisted with resource scheduling, coordinated meetings and minutes, managed MS Project documents, and maintained project governance, dashboards, and QA reporting. Defined CRM deployment goals, readiness assessments, and end-to-end testing readiness.
Project Coordinator at Axial Exploration
November 1, 2023 - October 14, 2025Maintained day-to-day project plans, schedules, budgets, and expenditures during drilling operations. Coordinated logistics, highlighted risks and issues, ensured field supply readiness, and prepared financial and contractual documents.
Project Coordinator at Shaw Communications
August 1, 2021 - October 14, 2025Managed multiple IT infrastructure projects concurrently, led initiatives such as DVC Migration, CCAP Installation/Migration, and Cisco Router Decommission. Gathered requirements, defined scope, prepared PowerPoint presentations, and collaborated with Change Management to capture user stories.
Project Coordinator at NCR Canada
June 1, 2018 - October 14, 2025Facilitated executive-level meetings and workshops for infrastructure implementations, contributed to project governance and Windows upgrade initiatives, and supported IT application development and maintenance projects.
Commercial Project Specialist at Gulf Palm Oilfield Equipment
April 1, 2013 - October 14, 2025Managed end-to-end contract and procurement processes to engage third-party service providers, scoped RFPs with business units, and evaluated vendor submissions to inform award decisions.
Operations Administration Manager at Weatherford
September 1, 2007 - October 14, 2025Supported Site Operations Manager, ensured finance-process integrity, and led cost-reduction initiatives. Designed a software consumables expenditure program reducing site costs and led process improvements across multiple sites.
Senior Technical Advisor (Contract) / Project Manager, e-learning program at AMIDEAST
January 1, 2004 - October 14, 2025Managed a US Government-funded e-learning program in Yemeni public high schools, establishing Internet labs as part of the Middle East’s first implementation in public schools.
Logistics & Supply Chain Analyst at Nexen
January 1, 2003 - October 14, 2025Delivered monthly/quarterly budgets and analysis; designed a consumables expenditure program to reduce site costs by 30% and led process improvements across multiple sites.
Technical Customer Solution Consultant/ Project Coordinator at Alorica
November 1, 2022 - PresentEngaged in all facets of project deployment, including product research, vendor interviews and contracts, and testing. Planned and executed short- and long-term goals, policies, and procedures; delivered exceptional customer service; documented and tracked client contacts and resolutions; identified process improvements and communicated recommendations to management.
PMO Project Coordinator at MPHASIS – CPKC Calgary, AB
May 1, 2024 - October 14, 2025Contract role: monitored task progress, prepared project status reports for team leads, senior PMs, and stakeholders (20+ members). Supported resource scheduling (including offshore), organized meetings and minutes, managed MS Projects and governance documents, and ensured end-to-end testing readiness across SIT/UAT.
Project Coordinator at Axial Exploration
November 1, 2023 - October 14, 2025Maintained day-to-day project plans, schedules, budgets, and expenditures during drilling operations in Southeast Saskatchewan. Communicated logistics with the field team, highlighted risks to stakeholders, and ensured timely delivery of daily production reports and field supplies.
Project Coordinator at Shaw Communications
August 1, 2021 - October 14, 2025Assisted in managing multiple IT infrastructure projects concurrently, collaborating with multiple departments to gather requirements, lead technical teams (15 resources), and define project scope and milestones. Led meetings, produced PowerPoint updates, and coordinated with PMO, Change Management, QA, and other stakeholders.
Project Coordinator at NCR Canada
June 1, 2018 - October 14, 2025Facilitated meetings and workshops for senior management to support infrastructure initiatives, including Windows upgrade projects. Involved in design, development, implementation, execution, and QA of complex enterprise IT deployments; coordinated with IT service management stakeholders for maintenance.
Commercial Project Specialist at Gulf Palm Oilfield Equipment
April 1, 2013 - October 14, 2025Managed end-to-end contract and procurement processes to engage third-party service providers. Liaised with Business Unit Leads to define RFP scope, evaluated vendor submissions, and formed award recommendations.
Operations Administration Manager at Weatherford
September 1, 2007 - October 14, 2025Supported the Site Operations Manager by auditing Finance processes and identifying improvement opportunities. Designed and implemented a software-driven consumables expenditure program reducing site costs by 30% and led process improvements across multiple sites.
Senior Technical Advisor (Contract) at AMIDEAST (U.S. NGO), US Embassy, Sana’a, Yemen
January 1, 2004 - October 14, 2025Project Manager, e-learning program for Yemeni public high schools funded by the US Government. Led the program and Internet laboratory deployment in public schools.
Logistics & Supply Chain Analyst at Nexen
January 1, 2003 - October 14, 2025Delivered monthly and quarterly budgets and related analysis to senior management; designed and implemented a consumables expenditure program to monitor and predict site equipment needs, achieving cost reductions.
Technical Customer Solution Consultant / Project Coordinator at Alorica
November 1, 2022 - PresentEngaged in all facets of project deployment including product research, vendor interviews and contracts, and testing. Planned and executed short- and long-term goals, policies, and procedures. Delivered exceptional customer service by addressing questions, grievances, and requests; documented all client interactions; followed up to ensure resolution and satisfaction. Identified process improvements and recommended adjustments to management. Maintained up-to-date knowledge of Alorica's goods and services. Collaborated with cross-functional teams; participated in meetings and training; tracked client feedback and generated management reports.
PMO Project Coordinator at MPHASIS – CPCK Calgary, AB
May 1, 2024 - October 14, 2025Monitored project task progress and produced project status reports (PowerPoint) for project team leads, Senior Project Managers, Delivery Directors, and stakeholders (20+ team members). Assisted with resource scheduling (including offshore) to ensure availability within deadlines. Scheduled meetings, captured minutes, and facilitated communication between the project manager and multiple stakeholders. Managed MS Project documents, including project plan, milestones, Gantt charts, scope, and schedule. Performed PMO administrative tasks such as billing and bookkeeping. Managed governance and QA reports; led weekly POD leaders’ reports; ensured testing readiness (SIT 0-2) and end-to-end alignment. Defined goals for Dynamics 365 CRM implementation; conducted readiness assessment; oversaw data migration and user training readiness; conducted testing; communicated administrative matters.
Project Coordinator at Axial Exploration
November 1, 2023 - October 14, 2025Maintained day-to-day project plans, schedules, budgets, and expenditures during drilling operations in Southeast Saskatchewan. Coordinated field logistics (well site construction, rig arrival, drilling operations, cementation, tubing, pump jack) and identified risks/issues with key stakeholders. Monitored daily production reporting and ensured compliance with required standards. Ensured field crews had necessary supplies and resources; prepared reports, invoices, contracts, and other financial files for accessibility.
Project Coordinator at Shaw Communications
August 1, 2021 - October 14, 2025Assisted in managing multiple IT infrastructure projects concurrently; led enterprise-wide rollouts including DVC Migration, CCAP Installation/Migration, Cisco Router Decommission, and Network Optimizing. Collaborated with IT infrastructure End Users, Network Operations, Broadband Implementation, Network Designer, QA, Engineering, PMO Office, Project Governance, and Change Management to gather business requirements, define scope, and present progress. Prepared and delivered PowerPoint presentations for multiple teams; coordinated with Change Managers to capture user stories.
Project Coordinator at NCR Canada
June 1, 2018 - October 14, 2025Facilitated meetings and workshops for senior management and project stakeholders for infrastructure deployments; contributed to project governance and Windows upgrade initiatives. Involved in design, development, implementation, execution, and quality assurance of multiple complex enterprise IT infrastructure rollouts. Collaborated with IT infrastructure service management stakeholders and IT service management applications to lead IT application development and maintenance projects.
Commercial Project Specialist at Gulf Palm Oilfield Equipment
April 1, 2013 - October 14, 2025Managed end-to-end contract and procurement process to engage third-party service providers. Liaised with Business Unit Leads to determine scope for RFPs; reconciled vendor submissions against requirements to form award recommendations.
Operations Administration Manager at Weatherford
September 1, 2007 - October 14, 2025Supported Site Operations Manager by ensuring financial processes and identifying opportunities for improvement. Designed and implemented a software consumables expenditure program to monitor and predict site equipment needs, resulting in cost reductions. Initiated process improvements across more than ten sites, product lines, and production units.
Senior Technical Advisor (Contract) at AMIDEAST
January 1, 2004 - October 14, 2025Project Manager for an e-learning program in Yemen’s public high schools funded by the US Government. Led the first Internet laboratory initiative in Yemeni public high schools.
Logistics & Supply Chain Analyst at Nexen
January 1, 2003 - October 14, 2025Delivered monthly and quarterly budgets and related analysis to senior management. Designed and implemented a software consumables expenditure program to monitor and predict site equipment needs, achieving cost reductions and driving process improvements across multiple sites.
Technical Customer Solution Consultant / Project Coordinator at Alorica
November 1, 2022 - PresentRemote role delivering project deployment across product research, vendor interviews, contracts, and testing. Planned and executed strategic initiatives, provided exceptional customer service, documented all interactions, identified process improvements, and maintained clear liaison with client teams to ensure satisfaction and project alignment.
PMO Project Coordinator at MPHASIS – CPKC
May 31, 2024 - October 14, 2025Monitored task progress for 20+ team members; prepared project status reports for team leads, Senior PMs, and Delivery Directors. Assisted with resource scheduling (including offshore) and managed MS Project artifacts (plan, milestones, Gantt charts, scope, schedule). Handled administrative tasks (billing) and managed Qlik, informatics, BOBJ & QA reports; led weekly POD team reports; ensured testing readiness and defined goals for Dynamics 365 CRM implementation.
Project Coordinator at Axial Exploration
November 1, 2023 - October 14, 2025Maintained day-to-day project plans, schedules, and budgets for drilling operations. Coordinated logistics for field activities, highlighted risks and issues to stakeholders, ensured timely delivery of production reports, and ensured field crews had necessary supplies and resources.
Project Coordinator at Shaw Communications
August 31, 2021 - October 14, 2025Managed multiple IT infrastructure projects concurrently; led cross-functional teams (≈15 resources) to gather requirements, define scope, and deliver enterprise-wide IT implementations. Prepared and presented status updates to stakeholders; collaborated with Change Management to capture user stories and ensure successful adoption.
Project Coordinator at NCR Canada
June 30, 2018 - October 14, 2025Facilitated meetings and workshops for senior management and project stakeholders during infrastructure implementations; contributed to project governance and Windows upgrade initiatives; collaborated with IT service management teams and application development to lead IT projects from design to QA.
Commercial Project Specialist at Gulf Palm Oilfield Equipment
April 30, 2013 - October 14, 2025Oversaw end-to-end contract and procurement processes to engage third-party service providers for operational services; developed RFP packages, evaluated vendor submissions, and formed award recommendations.
Operations Administration Manager at Weatherford
September 30, 2007 - October 14, 2025Supported Site Operations Manager; improved Finance Department processes and identified opportunities for operational efficiency. Implemented a software consumables expenditure program resulting in ~30% site cost reduction; led process improvements across more than ten sites.
Senior Technical Advisor (Contract) at AMIDEAST
January 31, 2004 - October 14, 2025Project Manager, e-learning program in Yemen public high schools, funded by the US Government; first project in the Middle East to establish Internet laboratories in Yemeni public high schools.
Logistics & Supply Chain Analyst at Nexen
January 31, 2003 - October 14, 2025Delivered monthly and quarterly budgets and related analysis to senior management; designed and implemented a software consumables expenditure program resulting in cost reductions across sites.
PMO Project Coordinator at MPHASIS – CPKC
May 1, 2024 - October 14, 2025Contracted as a PMO Project Coordinator, monitored task progress and created project status reports for project team leads, Senior Project Managers, Delivery Directors and stakeholders (20+ team members). Assisted with resource scheduling (including offshore), scheduled meetings with minutes, and facilitated communication between project manager and multiple stakeholders. Managed project documents including the project plan, milestones, Gantt charts, scope, schedule, and scope statements. Performed administrative tasks such as billing and bookkeeping. Managed QA/BI dashboards (Qlik, Informatica, BOBJ) and led weekly POD leadership reporting. Defined project goals for Dynamics 365 CRM deployment, conducted readiness assessments, data migration readiness, and end-user training. End date 2024-05-01.
Project Coordinator at Axial Exploration
November 1, 2023 - October 14, 2025Maintained day-to-day project plans, schedules, budgets, and expenditures for drilling operations in Southeast Saskatchewan. Coordinated logistics for field activities (well site construction, rig arrival, mud drilling, cementation, casing, tubing, pump jack) and highlighted risks/issues to key stakeholders. Prepared daily production reports, ensured field crew resources, and organized reports, invoices, and contracts. Developed detailed project plans with timelines and milestones; organized agendas and materials for meetings and produced PowerPoint presentations (20+ team members).
Project Coordinator at Shaw Communications
August 1, 2021 - October 14, 2025Assisted in managing multiple IT infrastructure projects concurrently, leading teams of 15 across Enterprise-wide deployments (e.g., DVC Migration, CCAP Installation/Migration, Cisco Router Decommission, Network Optimizing). Gathered requirements from IT stakeholders, defined project scope, translated business requirements into technical specifications, and supported Agile delivery with cross-functional teams. Prepared and delivered presentations to various stakeholders and managed project documentation.
Project Coordinator at NCR Canada
June 1, 2018 - October 14, 2025Facilitated meetings for senior management and project stakeholders for infrastructure and Windows upgrade initiatives. Led end-to-end IT infrastructure project rollouts, collaborated with IT service management stakeholders, and acted as a Business Analyst translating business requirements into technical specifications; organized stakeholder meetings and prepared meeting minutes for multiple teams.
Commercial Project Specialist at Gulf Palm Oilfield Equipment
April 1, 2013 - October 14, 2025Managed end-to-end contract and procurement processes for third-party service providers. Worked with Business Unit Leads on RFP scoping, evaluated bids, formed award recommendations, and managed vendor relationships under contract agreements for Engineering, Procurement, Construction, and Management. Coordinated asset tracking and reporting using SAP; prepared PowerPoint presentations and organized stakeholder meetings.
Operations Administration Manager at Weatherford
September 1, 2007 - October 14, 2025Supported Site Operations Manager, ensuring procurement and contract management processes across 2,000+ employees and 23 bases. Ensured financial compliance through invoice sampling and control documents; reconciled budgets to contracts and amendments. Initiated a Data Acquisition Program to monitor fluid readings and optimize equipment usage; designed and implemented a consumables expenditure program reducing site costs by 30%. Led process improvements across multiple sites and production units.
Senior Technical Advisor (Contract) at AMIDEAST (U.S. N.G.O.), US Embassy
January 1, 2004 - October 14, 2025Project Manager for an e-learning program in Yemen’s public high schools funded by the U.S. Government. Established an internet laboratory and organized a press conference to introduce the program; conducted school surveys, managed classroom setups, and supervised procurement of computer equipment and furniture. Managed the program budget and reduced costs by 15%.
Logistics & Supply Chain Analyst at Nexen
January 1, 2003 - October 14, 2025Delivered monthly and quarterly budgets and related analyses to senior management. Designed and implemented a software consumables expenditure program to monitor and predict site equipment needs, achieving a 30% site reduction in costs. Initiated process improvements across multiple sites and product lines.
Education
Executive Master of Business Administration at University of Calgary
January 1, 2010 - January 1, 2010Bachelor of Science in Statistics at University of Al-Mustanseryah, Iraq
January 1, 1992 - January 1, 1992Certificate in Humanitarianism at St. Mary’s University
January 1, 2017 - January 1, 2017Executive Master of Business Administration at University of Calgary
January 11, 2030 - January 1, 2010Bachelor of Science in Statistics at University of Al-Mustanseryah, Iraq
January 11, 2030 - January 1, 1992Certificate in Humanities 101: Humanitarianism at St. Mary’s University
January 11, 2030 - January 1, 2017Executive Master of Business Administration at University of Calgary
January 11, 2030 - January 1, 2010Bachelor of Science in Statistics at University of Al-Mustanseryah, Iraq
January 11, 2030 - January 1, 1992Certificate in Humanities 101: Humanitarianism at St. Mary’s University
January 11, 2030 - January 1, 2017Executive Master of Business Administration at University of Calgary
January 1, 2010 - January 1, 2010Bachelor of Science in Statistics at University of Al-Mustanseryah, Iraq
January 1, 1992 - January 1, 1992Certificate in Humanities at St. Mary’s University
January 1, 2017 - January 1, 2017Executive Master of Business Administration at University of Calgary
January 11, 2030 - January 1, 2010Bachelor of Science in Statistics at University of Al-Mustanseryah, Iraq
January 11, 2030 - January 1, 1992Certificate in Humanitarianism at St. Mary’s University
January 11, 2030 - January 1, 2017Qualifications
Reliability-level Government of Canada security clearance
January 11, 2030 - October 14, 2025Certificate in Humanitarianism
January 1, 2017 - January 1, 2017Reliability-level Government of Canada security clearance
January 11, 2030 - October 14, 2025Reliability-level Government of Canada security clearance
January 11, 2030 - October 14, 2025Certificate in Humanities 101: Humanitarianism
January 11, 2030 - January 1, 2017Reliability-level Government of Canada security clearance
January 11, 2030 - October 14, 2025Reliability-level Government of Canada security clearance
January 11, 2030 - October 14, 2025Industry Experience
Software & Internet, Professional Services, Government, Transportation & Logistics, Energy & Utilities, Telecommunications, Manufacturing, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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