I am a result-driven planning and operation management professional with 12 years of experience coordinating product development, QA, and PMO activities. I excel at cross-functional collaboration, problem solving, and delivering robust software solutions. My background includes QA, product coordination, and business operations, with a track record of driving high-quality releases and client satisfaction. I am currently based in the UK and seeking a Product Manager role at a leading IT company to further enhance my technical skills and contribute to strategic product success.

Nehal Barot

I am a result-driven planning and operation management professional with 12 years of experience coordinating product development, QA, and PMO activities. I excel at cross-functional collaboration, problem solving, and delivering robust software solutions. My background includes QA, product coordination, and business operations, with a track record of driving high-quality releases and client satisfaction. I am currently based in the UK and seeking a Product Manager role at a leading IT company to further enhance my technical skills and contribute to strategic product success.

Available to hire

I am a result-driven planning and operation management professional with 12 years of experience coordinating product development, QA, and PMO activities. I excel at cross-functional collaboration, problem solving, and delivering robust software solutions. My background includes QA, product coordination, and business operations, with a track record of driving high-quality releases and client satisfaction.

I am currently based in the UK and seeking a Product Manager role at a leading IT company to further enhance my technical skills and contribute to strategic product success.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent
Hindi
Advanced
Gujarati
Advanced

Work Experience

QA Lead and Business Operation Manager at Crest Data Systems Pvt Ltd
November 1, 2019 - Present
Lead QA and business operations; Developed QA strategies, test plans, and end-to-end testing; Trained engineers; Reviewed test cases and plans; Planned sprints; Coordinated with developers; Managed defect tracking and test management tools; Performed functional, regression, integration, and performance testing.
Product Manager at Block Shrinkhla Pvt. Ltd., Ahmedabad, India (Formerly Zeb IT Service Pvt Ltd.)
November 1, 2019 - October 14, 2025
Understanding business requirements; Coordinating with development team; Documenting new feature requirements; Working with customers to identify issues and advise solutions; Coordinating with developers to resolve issues; Updating self-help documents; Testing and fixing live issues; Managing Jira bug tracking.
QA & Support Head at Block Shrinkhla Pvt. Ltd., Ahmedabad, India (Formerly Zeb IT Service Pvt Ltd.)
July 1, 2017 - October 14, 2025
Joined as QA Engineer; Promoted to QA & Support Head in March 2015; Provided remote and onsite support to UK, US and Canada customers (NEC uMobility, MLC BYOD, Cloud Support, FMS, Push to Talk, FMC, etc.); Executed quick sanity, regression, system sanity, and smoke testing; Created test cases and test plans; Managed bug trackers (Redmine, Mascot, GlobalMind); Analyzed client logs.
QA Lead and Business Operation Manager at Crest Data Systems Pvt Ltd
November 1, 2019 - November 28, 2025
Led QA and business operations for IT solutions; developed QA strategies, test plans, and end-to-end testing; coordinated with developers to resolve defects; supervised QA team; performed sprint planning and client demos.
QA and Support Head at Block Shrinkhla Pvt. Ltd., Ahmedabad, India (Formerly Zeb IT Service Pvt Ltd.)
July 1, 2017 - July 1, 2017
Joined as QA Engineer and promoted to QA & Support Head; provided UK/US/Canada customer support; conducted quick sanity and regression testing; created test cases and test plans; managed bug tracking with Redmine and other tools; analyzed client logs.
Product Manager at Block Shrinkhla Pvt. Ltd., Ahmedabad, India (Formerly Zeb IT Service Pvt Ltd.)
November 1, 2019 - November 1, 2019
Coordinated feature requirements, documented new features, and worked with customers to identify issues and provide solutions; led coordination with the development team to implement fixes; managed live issues and updated self-help documents.

Education

B.S.C. at K K Shah Science College Gujarat, India
January 1, 2004 - January 1, 2007
B.E Electronics & Communication at Gujarat University Gujarat, India
January 1, 2007 - January 1, 2010
B.S.C. Computer Science at K K Shah Science College, Gujarat, India
January 11, 2030 - January 1, 2004
B.E Electronics & Communication at Gujarat University, Gujarat, India
January 11, 2030 - January 1, 2007

Qualifications

CSPO (Certified Scrum Product Owner)
January 11, 2030 - October 14, 2025
PSPO (Professional Scrum Product Owner)
January 11, 2030 - October 14, 2025
CSPO (Certified Scrum Product Owner)
January 11, 2030 - November 28, 2025
PSPO (Professional Scrum Product Owner)
January 11, 2030 - November 28, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment