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I'm Angelina Ivanova, a detail-oriented operations professional with a proven track record in project coordination, release management, and cross-functional collaboration. I excel at structuring processes, streamlining workflows, and delivering reliable SaaS operations in fast-paced environments. I thrive on turning strategy into actionable plans, supporting teams from product to customer-facing functions, and continually improving how we work. I'm excited to bring my experience to a growing company and help scale operations, campaigns, and service delivery.…I'm Angelina Ivanova, a detail-oriented operations professional with a proven track record in project coordination, release management, and cross-functional collaboration. I excel at structuring processes, streamlining workflows, and delivering reliable SaaS operations in fast-paced environments. I thrive on turning strategy into actionable plans, supporting teams from product to customer-facing functions, and continually improving how we work. I'm excited to bring my experience to a growing company and help scale operations, campaigns, and service delivery.

Angelina Ivanova

Project Manager, Production Manager, Content Creator, +1

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I'm Angelina Ivanova, a detail-oriented operations professional with a proven track record in project coordination, release management, and cross-functional collaboration. I excel at structuring processes, streamlining workflows, and delivering reliable SaaS operations in fast-paced environments. I thrive on turning strategy into actionable plans, supporting teams from product to customer-facing functions, and continually improving how we work. I'm excited to bring my experience to a growing company and help scale operations, campaigns, and service delivery.…I'm Angelina Ivanova, a detail-oriented operations professional with a proven track record in project coordination, release management, and cross-functional collaboration. I excel at structuring processes, streamlining workflows, and delivering reliable SaaS operations in fast-paced environments. I thrive on turning strategy into actionable plans, supporting teams from product to customer-facing functions, and continually improving how we work. I'm excited to bring my experience to a growing company and help scale operations, campaigns, and service delivery.

Available to hire

I’m Angelina Ivanova, a detail-oriented operations professional with a proven track record in project coordination, release management, and cross-functional collaboration. I excel at structuring processes, streamlining workflows, and delivering reliable SaaS operations in fast-paced environments.

I thrive on turning strategy into actionable plans, supporting teams from product to customer-facing functions, and continually improving how we work. I’m excited to bring my experience to a growing company and help scale operations, campaigns, and service delivery.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

Bulgarian

Fluent

English

Advanced

Spanish; Castilian

Advanced

Bulgarian

Beginner

Work Experience

Release Manager at DXC Technology

September 1, 2022 - April 1, 2025

Coordinated change initiatives as a Release Manager, ensuring a structured approach across all project phases. Developed and maintained operational documentation to streamline processes and facilitate communication among teams, leading to improved project execution.

Senior Brand Specialist at COCOSOLIS

January 1, 2021 - August 1, 2022

Led brand communication initiatives that aligned with company goals, collaborating with various teams to ensure effective execution. Developed and executed promotional campaigns while monitoring customer satisfaction and sales performance, enhancing overall brand presence.

Delivery Lead Release Management (Ericsson account) at DXC Technology

August 1, 2019 - December 1, 2020

Acted as the liaison between delivery teams and account management, ensuring clear communication and operational efficiency. Coordinated service delivery processes, addressing potential roadblocks to maintain timelines and enhance stakeholder satisfaction.

Release Manager Ericsson account at DXC Technology

July 1, 2018 - August 1, 2019

Coordinated server builds, decommissions, and changes, ensuring structured implementation. Resolved issues proactively and followed up on progress, showcasing strong organizational skills and attention to detail. Worked with cross-functional teams to streamline processes and gain insights into SaaS operations.

GSD – Backup Coach at Adecco Bulgaria EOOD (Vaillant Group)

April 1, 2017 - July 1, 2018

Provided technical assistance to agents, ensured accurate preparation of IMPACT reports, and contributed to process development and documentation. Followed up on technical issues, showcasing strong organizational skills and attention to detail.

GSD - First level technical support at Adecco Bulgaria EOOD (Vaillant Group)

July 1, 2016 - April 1, 2017

Provided first-level technical support in Spanish and English, efficiently managing support tickets. Gained a solid understanding of Microsoft Office, Active Directory, and project-specific applications to enhance workflows. Worked with teams on ILC tasks, demonstrating initiative and curiosity about SaaS operations and scaling.

Mediator at Sofia Court (Self-Employed)

September 1, 2015 - July 1, 2016

Facilitating mediation for family and trade disputes while maintaining detailed case documentation and communication. Also managing intellectual property cases and collaborating with stakeholders for effective resolutions and understanding of diverse perspectives.

Public Procurement expert at E Avangard Project Consult

July 1, 2014 - July 1, 2015

Expertise in Public Procurement, ensuring compliance with legal texts and procedures. Managed operational programs, researched EU-approved funding programs and PRAG procedures, showcasing strong organizational skills and attention to detail. Prepared tender documentation and facilitated communication with clients and institutions, demonstrating collaboration across diverse teams. Executed projects with a structured approach, reflecting my initiative and curiosity about optimizing processes in a SaaS environment.

Trademark Paralegal at Bojinov & Bojinov Ltd

January 1, 2010 - April 1, 2013

Managed trademark portfolios for high-end international clients, ensuring attention to detail and meeting deadlines. Coordinated tasks and facilitated communication among local institutions, clients, and foreign offices. Conducted research of legal texts at national and international levels, showcasing a structured mindset and problem-solving initiative.

Coordination Officer Natural Gas for Europe forum at Ministry of Foreign Affairs

March 1, 2009 - May 1, 2009

Coordinated tasks and communication for the Natural Gas for Europe forum, highlighting strong organizational skills and attention to detail. Managed tight deadlines with flexibility and a proactive approach. Represented the State protocol of the Republic of Bulgaria, collaborating with international representatives for seamless organizational processes across diverse teams.