Available to hire
I am a dynamic IT professional with 15 years of experience in system administration, Windows technologies, virtualization, and cross-region client delivery. I have led teams for USA and Australia, designing architectures and optimizing IT processes to meet business needs while keeping costs in check. I enjoy translating complex requirements into practical, scalable solutions and have a track record of improving productivity and reliability across multiple environments.
I thrive in hybrid on-premises and cloud ecosystems, with hands-on experience in Azure AD, Intune, M365, SharePoint, file servers, and VMware. I’m known for proactive communication, strong problem solving, and delivering solid IT support alongside strategic project execution.
Experience Level
Language
English
Fluent
Work Experience
Windows Server Admin at Skyline Group of Companies
April 1, 2025 - October 14, 2025Maintain company servers and network, manage Mobile Device Management, perform daily backups, configure and troubleshoot TCP/IP networks, provide end-user support, organize training and document technical procedures, generate usage reports, and handle infrastructure-related change activities including hybrid identity management and licensing.
Windows Server Admin at Skyline Group of Companies
April 1, 2025 - October 14, 2025Maintain company servers and network across regional and remote offices; manage Mobile Device Management; perform daily backups; configure and troubleshoot TCP/IP networks; provide technical support to users; develop and publish SOPs; evaluate and quote IT projects; participate in hardware/software deployments; manage certificates and change processes; support applications such as Deep Freeze, SuiteSpots, and ClickUp; coordinate hybrid identity with Azure AD Connect for 1000+ users; migrate applications to Azure.
Windows Server Admin at Skyline Group of Companies
April 1, 2025 - October 14, 2025Maintain company servers and network, manage MDM, backups, TCP/IP networks, provide technical support, organize trainings, maintain SOPs, manage IT projects, and oversee certificate renewals and licensing. Implement hybrid identity with Azure AD Connect for 1000+ users and support remote locations with off-site assistance.
Windows Server Admin at Skyline Group of Companies
April 1, 2025 - October 14, 2025Maintain company servers and network at regional offices and remote locations; manage Mobile Device Management, backups, and networking equipment; provide internal/external technical support; organize group training and documentations; generate usage reports; maintain SOPs; assist in IT project quotes and deployments; manage licenses and certificates; perform infrastructure-related change activities; support off-site staff; manage hybrid identity with Azure AD Connect for 1000+ users; migrate applications to Azure and ClickUp.
Network Analyst at Lifelabs
August 31, 2022 - October 14, 2025Provide network and system administration support for Ontario and British Columbia; manage Meraki devices; configure RADIUS; create/update network diagrams; work with Infoblox; coordinate with vendors; maintain SLA and incident response.
Network Analyst at Lifelabs
August 1, 2022 - October 14, 2025Provide network and system administration support for Ontario and British Columbia; manage Meraki switches, handle RADIUS, Infoblox, vendor coordination, and maintain SLAs for tickets; create and update network diagrams.
Network Analyst at Lifelabs
August 1, 2022 - October 14, 2025Provide network and system administration support for Ontario and British Columbia regions; manage Meraki switches; work with RADIUS and Infoblox; coordinate with third‑party vendors; create/update network diagrams; maintain SLA for tickets.
Network Analyst at Lifelabs
August 1, 2022 - October 14, 2025Provide network and system administration support for Ontario and British Columbia; manage Meraki switches/routers; handle RADIUS and Infoblox; coordinate with third-party vendors; maintain SLA for tickets; create and update network diagrams; handle field/remote office issues.
Windows Server Administrator L3 SME at Capgemini Technology India
April 1, 2019 - October 14, 2025Tier-3 Windows specialist servicing multiple clients; patch management, software deployment, VM creation and migrations (P2V/V2V), SOPs, service desk support, RCA, onboarding of new servers; vendor coordination.
Windows Server Administrator L3 SME at Capgemini Technology India
April 1, 2019 - October 14, 2025Acted as Tier-3 Windows specialist for multiple clients (Grant Thornton USA, ME BANK Australia); administer 2012/2016/2019 servers; patch management, software deployment, and reporting; VM/Vsphere administration; SAP/asset related tasks; create SOPs; manage AD, DNS, DHCP, GPO; coordinate with vendors; provide RCA for escalations; onboarding and permissions management; VM migrations (P2V/V2V); patching via TEM; ITSM and service desk oversight.
Windows Server administrator L3 SME at Capgemini Technology India
April 1, 2019 - October 14, 2025Tier-3 Windows specialist serving multiple clients (Grant Thornton USA, ME Bank Australia); administer 2012/2016/2019 servers; patch management; software deployment; VM creation and P2V/V2V migrations; manage AD, DNS, DHCP, GPO; SOPs; vendor coordination; RCA; escalate and resolve complex issues; on-boarding and permissions management.
Windows Server administrator L3 SME at Capgemini Technology India
April 1, 2019 - October 14, 2025Tier-3 Windows specialist supporting multiple clients (Grant Thornton USA, ME Bank Australia); administer Windows servers (2012/2016/2019); patch management and software deployment; VM/VMware migrations (P2V, V2V); maintain SOPs; service desk involvement; RCA for issues; onboarding of new servers; user and folder permissions; vendor coordination; configure TCP/IP networks; manage licenses and certificates; implement change management.
Technology Analyst at Infosys Technology India
August 1, 2016 - October 14, 2025L-2 Active Directory administration for multiple clients; server administration; patch management; VM migrations; SOPs; service desk; vendor interactions; onboarding and access control; performance and incident reporting.
Technology Analyst at Infosys Technology India
August 1, 2016 - October 14, 2025L2 AD administration for clients; server administration (2008/2003 era); software packaging and deployment; vendor coordination; manage servers and network at multiple sites; maintain SOPs; service desk support and SLA adherence; patch deployment planning and execution; virtualization (VMware) and VM migrations; document and optimize infrastructure.
Technology Analyst at Infosys Technologies
August 1, 2016 - October 14, 2025L2 Active Directory administrator and server/network support; software packaging and patch deployment; SOPs; service desk coordination; vendor liaison; on-prem and remote site administration; VM migrations; patch deployment via TEM; manage permissions and group policies.
Technology Analyst at Infosys Technology India
August 1, 2016 - October 14, 2025L2 AD administration; server administration; software packaging and patch management; vendor interaction for support and hardware/software replacement; manage servers and network at regional offices; create SOPs; service desk involvement; VM deployments and migrations; ensure SLA adherence; RCA and onboarding of new servers; permissions management.
Windows Administrator (L2) at Cognizant Technology India
July 1, 2010 - October 14, 2025Troubleshoot issues using REMEDY; resolve tickets within SLA; provide remote and on-site support; publish intranet updates; plan routine backups for domain controllers.
Windows Administrator (L2) at Cognizant Technology India
July 1, 2010 - October 14, 2025Troubleshoot user issues via REMEDY; resolve tickets within SLA; provide online/offline global support; publish intranet updates; perform routine backups for Domain Controllers; coordinate with vendors; handle escalations and RCA; contribute to infrastructure improvements for onboarded clients.
Windows Administrator (L2) at Cognizant Technology India
July 1, 2010 - October 14, 2025Troubleshoot server problems; support via REMEDY; perform backups for Domain Controllers; SLA adherence; publish intranet updates; routine backups and user support; implement routine server improvements.
Windows administrator (L2 level) at Cognizant Technology India
July 1, 2010 - October 14, 2025Troubleshoot problems using Remedy; provide online/offline support; perform backups for Domain Controllers; publish daily intranet updates; routine backups; handle escalations; coordinate with teams for issue resolution.
Customer Support Executive at HCL
November 1, 2009 - October 14, 2025Troubleshooting server-related problems; propose infrastructure improvements; installation, configuration, and maintenance of Windows Server 2003; contribute to DIT recommendations.
Customer Support Executive at HCL
November 1, 2009 - October 14, 2025L2 troubleshooting of server problems; propose enhancements to server environments; install, configure, and maintain Windows Server 2003; support for tech Mahindra and BEL clients; contribute to service improvements and support processes.
Customer Support Executive at HCL
November 1, 2009 - October 14, 2025L2 troubleshooting related to servers; recommend improvements to server environment; installation, configuration and maintenance of Windows Server 2003.
Customer Support Executive at HCL
November 1, 2009 - October 14, 2025Troubleshooting server-related L2 issues; provide improvements suggestions for server environment; installation, configuration, and maintenance of Windows Server 2003; support escalation handling.
Education
Post-graduation certificate program at Conestoga College
January 11, 2030 - January 1, 2022Bachelor of Engineering (B.E. in Electronics) at Shivaji University
January 11, 2030 - January 1, 2007Post-graduation certificate at Conestoga College
January 1, 2022 - October 14, 2025Bachelor of Engineering (B.E. in Electronics) at Shivaji University
January 11, 2030 - January 1, 2007Post-graduation certificate at Conestoga College
January 1, 2022 - October 14, 2025Bachelor of Engineering (B.E. in Electronics) at Shivaji University
January 1, 2007 - October 14, 2025Post-graduation certificate at Conestoga College, Canada
January 11, 2030 - January 1, 2022Bachelor of Engineering (B.E. in Electronics) at Shivaji University, India
January 11, 2030 - January 1, 2007Qualifications
Microsoft Certified Professional 070-270 (MCP Windows XP Professional)
January 11, 2030 - October 14, 2025HCL certified network engineer
January 11, 2030 - October 14, 2025Generative AI Foundations certificate
January 11, 2030 - October 14, 2025Microsoft Certified Professional 070-270 (MCP Windows XP Professional)
January 11, 2030 - October 14, 2025HCL certified network engineer
January 11, 2030 - October 14, 2025Generative AI Foundations certificate
January 11, 2030 - October 14, 2025Microsoft Certified Professional 070-270 (MCP Windows XP Professional)
January 11, 2030 - October 14, 2025HCL certified network engineer
January 11, 2030 - October 14, 2025Generative AI Foundations certificate
January 11, 2030 - October 14, 2025Microsoft Certified Professional 070-270 (MCP Windows XP Professional)
January 11, 2030 - October 14, 2025HCL certified network engineer
January 11, 2030 - October 14, 2025Generative AI Foundations certificate
January 11, 2030 - October 14, 2025Industry Experience
Software & Internet, Professional Services, Healthcare, Education, Other, Telecommunications
Experience Level
Hire a Web Developer
We have the best web developer experts on Twine. Hire a web developer today.