Available to hire
I am a Project & Delivery Leader with over 16 years of experience delivering mobile and web applications, data governance & cybersecurity initiatives, digital transformation, ERP implementations, and SaaS CRM projects across diverse industries. I guide cross‑functional teams through full SDLC, align stakeholders, and consistently deliver high-budget programs on time and within budget.
As an Agile practitioner and mentor, I have served as Scrum Master and hands‑on technical lead, driving MVP delivery, optimizing processes, and fostering a collaborative culture across globally distributed teams while ensuring governance and compliance (GDPR, data privacy) are embedded in execution.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Hindi
Intermediate
Work Experience
Technical Project Manager at Majid Al Futtaim Dubai (Contract)
September 30, 2025 - October 14, 2025Led high-risk data governance and protection projects across enterprise systems, including Securiti.AI and GRC automation, aligned with GDPR/compliance, and mentored cross-functional teams to ensure timely delivery.
Technical Project Manager at Majid Al Futtaim Dubai
September 1, 2025 - October 14, 2025Led a high-risk data protection & governance project Securiti.AI and GRC automation across enterprise systems.
Technical Project Manager at Majid Al Futtaim Dubai (Contract)
September 1, 2025 - October 14, 2025Led a high-risk data governance and protection program across enterprise systems (Securiti.AI) and GRC automation, coordinating cross-functional teams to ensure compliance and resilient delivery.
Technical Project Manager at Parkin – Mobiiworld Dubai
February 28, 2025 - October 14, 2025Led the implementation of ecommerce mobile app and website for parking solutions; focused on UI/UX improvements, performance optimization, and cross-functional coordination with government stakeholders.
Technical Project Manager at Mobiiworld Dubai
February 1, 2025 - October 14, 2025Directed ecommerce mobile app and website implementation for parking solutions, optimizing UI/UX and ensuring timely releases.
Project Manager at Majid Al Futtaim Dubai – TCS
August 31, 2024 - October 14, 2025Led the implementation of the 1ERP system to replace legacy applications, streamlined business processes, and improved operational efficiency across departments.
Project Manager at Majid Al Futtaim Dubai – TCS
August 1, 2024 - October 14, 2025Led the implementation of the 1ERP system to replace legacy applications, streamlining business processes and ensuring enhanced operational efficiency.
Project Manager at Majid Al Futtaim Dubai – TCS
August 1, 2024 - October 14, 2025Led 1ERP implementation to replace legacy applications, streamlining business processes and improving operational efficiency.
Senior Project Manager at Citi Bank, Mumbai - TCS
December 31, 2023 - October 14, 2025Managed multiple concurrent initiatives including e-Mutual Funds mobile app developments for HK/Singapore regions and compliance initiatives, delivering on time and within budget.
Senior Project Manager at Citi Bank, Mumbai - TCS
December 1, 2023 - October 14, 2025Managed the implementation and enhancement of various projects concurrently including e-Mutual Funds mobile application for Hong Kong and Singapore customers along with compliance requirements.
Senior Project Manager at Citi Bank, Mumbai - TCS
December 1, 2023 - October 14, 2025Managed concurrent projects including e-Mutual Funds mobile app for Hong Kong and Singapore, ensuring regulatory compliance and high-quality delivery.
Project Manager at SABIC (Public sector), Mumbai - TCS
May 31, 2021 - October 14, 2025Directed a unified Oracle CX CRM (SaaS) implementation on OCI for SABIC global teams; encompassed sales, CPQ, marketing, and service modules with data privacy alignment.
Project Manager at SABIC (Public sector), Mumbai - TCS
May 1, 2021 - October 14, 2025Directed the implementation of a unified Oracle Customer Experience CRM (SaaS) hosted on Oracle Cloud Infrastructure for SABIC’s global teams. The project encompassed sales, CPQ, marketing, and service management modules, focusing on increasing sales team efficiency and seamless integration with external systems while maintaining regulatory standards and data privacy.
Project Manager at SABIC (Public sector), Mumbai - TCS
May 1, 2021 - October 14, 2025Directed unified Oracle CX CRM SaaS deployment (CRM, CPQ, marketing, service) on OCI for global teams, driving sales efficiency and data privacy compliance.
Scrum Master at Zebra (eCommerce), Mumbai - TCS
May 31, 2020 - October 14, 2025Led the development of a renewed Oracle CX CRM (SaaS) Commerce Cloud and CPQ; optimized UI/UX, improved document retrieval, and streamlined homepage navigation.
Scrum Master at Zebra (eCommerce), Mumbai - TCS
May 1, 2020 - October 14, 2025Led the development of a renewed e-commerce platform using Oracle CX CRM (SaaS) – Commerce Cloud and CPQ. Enhanced customer experience by optimizing UI/UX, improving document retrieval speed, reducing clicks, and upgrading homepage visuals and navigation.
Scrum Master at Zebra (eCommerce), Mumbai - TCS
May 1, 2020 - October 14, 2025Led renewal of e-commerce platform using Oracle CX CRM (SaaS) Commerce Cloud & CPQ; enhanced UI/UX and performance.
Scrum Master at Vodafone, Mumbai - TCS
April 30, 2019 - October 14, 2025Led the implementation of a custom Swift CRM; Java/J2EE, AngularJS middleware; drove agile ceremonies and cross-team collaboration.
Scrum Master at Vodafone, Mumbai - TCS
April 1, 2019 - October 14, 2025Led the implementation of a custom Swift CRM, enhancing CRM & operational processes for Vodafone with Java/J2EE, Angular JS middleware as tech stack.
Scrum Master at Vodafone, Mumbai - TCS
April 1, 2019 - October 14, 2025Led the implementation of a custom Swift CRM solution, optimizing CRM and operational processes.
Technical Lead at Kaiser Permanente – TCS
April 30, 2017 - October 14, 2025Led AI pilot projects (chatbots, OCR, ML) for cognitive teams and contributed to large-scale insurance-related solution delivery.
Technical Lead at Kaiser Permanente – TCS
April 1, 2017 - October 14, 2025Implemented the website for insurance claims using Java/J2EE, Spring framework, API integrations, Angular JS as tech stack.
Technical Lead at TCS – Kaiser Permanente
April 1, 2017 - October 14, 2025Implemented insurance claims website using Java/J2EE, Spring, API integrations, AngularJS; improved claims processing and UI.
Technical Lead at TCS – Kaiser Permanente (Cognitive AI/ML pilots)
April 1, 2017 - October 14, 2025Led AI/ML pilots (chatbots, OCR, NLP) within the cognitive team, driving rapid prototyping and stakeholder alignment.
Business Analyst at Lloyd’s Bank - TCS
April 30, 2014 - October 14, 2025Designed and authored functional specs for loan KYC and approval workflows; facilitated efficient development and adherence to business requirements.
Functional Analyst/Business Analyst at Lloyd’s Bank - TCS
April 1, 2014 - October 14, 2025Designed and written functional specs for Loan KYC and approval process for TCS Bancs; documented business processes and workflows; supported development and on‑call production issues.
Team Member at Qantas Airways (Travel) - TCS
July 1, 2012 - October 14, 2025Implemented and supported business requirements using Java, JavaScript, HTML, CSS, CMS.
Team Member at Qantas Airways (Travel) - TCS
July 1, 2012 - October 14, 2025Implemented and supported business requirements using Java, JavaScript, HTML/CSS, and CMS; contributed to ongoing system enhancements.
Education
Bachelor of Engineering (Electronics & Telecommunications) at Cummins College of Engineering, Pune
January 11, 2030 - January 1, 2008Bachelor of Engineering (Electronics & Telecommunications) at Cummins College of Engineering, Pune
January 11, 2030 - January 1, 2008Bachelor of Engineering (Electronics & Telecommunications) at Cummins College of Engineering, Pune
January 11, 2030 - January 1, 2008Qualifications
PMP – Project Management Professional
January 11, 2030 - October 14, 2025PSM 1 – Professional Scrum Master
January 11, 2030 - October 14, 2025Certification in Cassandra
January 11, 2030 - October 14, 2025Project Management Professional (PMP)
January 11, 2030 - October 14, 2025Professional Scrum Master (PSM I)
January 11, 2030 - October 14, 2025Cassandra Certification
January 11, 2030 - October 14, 2025SCJP (Sun Certified Java Programmer)
January 11, 2030 - October 14, 2025PMP – Project Management Professional
January 11, 2030 - October 14, 2025PSM 1 – Professional Scrum Master
January 11, 2030 - October 14, 2025Certification in Cassandra
January 11, 2030 - October 14, 2025SCJP
January 11, 2030 - October 14, 2025Industry Experience
Software & Internet, Financial Services, Healthcare, Manufacturing, Government, Retail, Professional Services, Travel & Hospitality, Energy & Utilities, Media & Entertainment, Other, Education
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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