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I am Donika Duriqi, a marketing and customer service professional based in Brno, Czech Republic, with a Master's degree in Strategic Business Development from Brno University of Technology. I enjoy turning complex processes into smooth experiences for customers and colleagues, combining analytical thinking with creative problem solving to boost engagement and brand visibility. I’ve worked across sales, marketing, and export documentation, with hands-on experience in order management, SAP and Helios systems, and English-language communications. I’m currently seeking an English-speaking role in Amsterdam where I can apply my UX-minded approach, willingness to learn, and collaborative spirit.…I am Donika Duriqi, a marketing and customer service professional based in Brno, Czech Republic, with a Master's degree in Strategic Business Development from Brno University of Technology. I enjoy turning complex processes into smooth experiences for customers and colleagues, combining analytical thinking with creative problem solving to boost engagement and brand visibility. I’ve worked across sales, marketing, and export documentation, with hands-on experience in order management, SAP and Helios systems, and English-language communications. I’m currently seeking an English-speaking role in Amsterdam where I can apply my UX-minded approach, willingness to learn, and collaborative spirit.

Donika Duriqi

Marketing Strategist, Brand Designer, Brand Strategist, +2

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I am Donika Duriqi, a marketing and customer service professional based in Brno, Czech Republic, with a Master's degree in Strategic Business Development from Brno University of Technology. I enjoy turning complex processes into smooth experiences for customers and colleagues, combining analytical thinking with creative problem solving to boost engagement and brand visibility. I’ve worked across sales, marketing, and export documentation, with hands-on experience in order management, SAP and Helios systems, and English-language communications. I’m currently seeking an English-speaking role in Amsterdam where I can apply my UX-minded approach, willingness to learn, and collaborative spirit.…I am Donika Duriqi, a marketing and customer service professional based in Brno, Czech Republic, with a Master's degree in Strategic Business Development from Brno University of Technology. I enjoy turning complex processes into smooth experiences for customers and colleagues, combining analytical thinking with creative problem solving to boost engagement and brand visibility. I’ve worked across sales, marketing, and export documentation, with hands-on experience in order management, SAP and Helios systems, and English-language communications. I’m currently seeking an English-speaking role in Amsterdam where I can apply my UX-minded approach, willingness to learn, and collaborative spirit.

Available to hire

I am Donika Duriqi, a marketing and customer service professional based in Brno, Czech Republic, with a Master’s degree in Strategic Business Development from Brno University of Technology. I enjoy turning complex processes into smooth experiences for customers and colleagues, combining analytical thinking with creative problem solving to boost engagement and brand visibility.

I’ve worked across sales, marketing, and export documentation, with hands-on experience in order management, SAP and Helios systems, and English-language communications. I’m currently seeking an English-speaking role in Amsterdam where I can apply my UX-minded approach, willingness to learn, and collaborative spirit.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Czech

Fluent

English

Advanced

German

Beginner

Work Experience

Marketing Specialist at Siemens Healthineers s.r.o.

January 1, 2024 - Present

Planned and executed corporate gifts and promotional items for employees and clients to increase engagement and brand visibility; drafted corporate bulletins and social media posts; strengthened brand recognition; coordinated with stakeholders and maintained brand consistency across communications and campaigns.

Sales Assistant at Arkon Flow Systems s.r.o.

January 1, 2024 - October 14, 2025

Motivated and detail-oriented professional providing sales support, order processing, invoicing, and shipping documentation for EU and non-EU customers. Managed inquiries from international distributors, prepared quotations, maintained customer records (SAP/Helios), and provided English-language customer service via email and phone.

Sales Assistant at Arkon Flow Systems s.r.o.

January 1, 2023 - October 14, 2025

Continued sales support responsibilities, maintained client relationships, and contributed to export documentation and logistics. Supported branch operations, daily communications with customers, and SAP export processes.