Available to hire
I’m Lisa Ramzi, a senior graphic designer from Erbil with over five years of experience. I studied interior design, and after graduating, I shifted to graphic design, specializing in social media, branding, and print.
I enjoy turning ideas into visually compelling assets, collaborating with marketing and sales teams, and delivering projects on time while developing branding guidelines that fit market needs.
Experience Level
Expert
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Intermediate
Language
Arabic
Fluent
English
Fluent
Kurdish
Fluent
Work Experience
Social Media Producer at Nahj Al Iraq Company (Haval Car)
January 1, 2022 - October 14, 2025Managed social media content production and strategy for Haval Car campaigns.
Graphic Designer at Print Zone Advertising
January 1, 2019 - October 14, 2025Designed business cards, posters, brochures, flyers, rollups, receipts, menus, logos, and other print/digital assets.
Graphic Designer at Shakan Group
January 1, 2020 - October 14, 2025Created advertising graphics and marketing visuals for campaigns.
Call Centre Agent at Korek Tel
December 31, 2015 - October 14, 2025Handled customer inquiries and provided support in a call center environment.
Back Office & Help Desk Support Specialist at Korek Tel
December 31, 2014 - October 14, 2025Provided back office support and help desk assistance; later moved to other roles within the company.
Call Centre Agent / Customer Care / Back Office & Help Desk at Korek Telecom
December 31, 2015 - October 14, 2025Handled call center operations and customer care (411 service). Promoted to outbound customer care in 2012, then back office & Help Desk support (2012–2014). Responsibilities included checking SIM card profiles, IMS changes, GPRS support, and generating daily reports for back office and call center; collaborated with clients, printers, and external agencies to ensure smooth design processes; delivered designs on time and supported cross-functional teams.
Graphic Designer at Print Zone Advertising
December 31, 2019 - October 14, 2025Created high-quality design assets including business cards, posters, brochures, flyers, rollups, receipts, menus, and logos; reviewed designs for errors before printing/publishing; delivered work on time; collaborated with clients, printers, and external agencies to ensure smooth production.
Graphic Designer at Shakan Group
December 31, 2020 - October 14, 2025Designed print and digital materials for advertising campaigns; developed branding assets; coordinated with marketing and sales teams to meet client needs and project timelines.
Social Media Producer at Nahj Al Iraq Company (Haval Car)
December 31, 2022 - October 14, 2025Developed and executed social media content and campaigns; created and edited graphics, visuals, captions, and other assets; managed high-volume daily posts; engaged with followers and customers, responding to queries promptly; collaborated with Marketing and Sales teams; created monthly social media design strategy; produced indoor/outdoor branding visuals and digital assets.
Call Centre Agent at Korek Telecom
January 1, 2015 - October 14, 2025Handled customer inquiries (411 service), supported SIM profiles, back-office tasks, and daily reporting. Built experience in customer care and problem-solving.
Graphic Designer at Print Zone Advertising
January 1, 2019 - October 14, 2025Created high-quality print collateral including business cards, posters, brochures, flyers, post cards, rollups, receipts, menus, logos; reviewed designs for errors before printing; collaborated with printers and clients.
Graphic Designer at Shakan Group
January 1, 2020 - October 14, 2025Designed marketing materials; delivered branding assets and print/digital assets; coordinated with clients and suppliers.
Graphic Designer at Lezzoo (Food Delivery App)
January 1, 2021 - October 14, 2025Created graphics and illustrations for branding and app assets using Illustrator, Photoshop, InDesign, 3DS Max, AutoCAD, and KeyShot.
Social Media Producer at Nahj Al Iraq Company (Haval Car)
December 31, 2022 - October 14, 2025Managed social media content calendars, produced design assets, executed monthly social media designs, and engaged with followers. Collaborated with marketing and sales teams.
Social Media Producer at Nahj Al Iraq Company (Haval Car)
January 1, 2022 - October 16, 2025Managed social media content, created monthly design strategy, assisted with marketing and customer engagement.
Graphic Designer at Lezzoo (Food Delivery App)
January 1, 2021 - October 16, 2025Created graphics for social media, branding and print; proficient in Illustrator, Photoshop, InDesign, 3DS Max, AutoCAD, KeyShot.
Trade Marketing Officer and Graphic Designer at Al Hayat Pepsi Erbil
January 1, 2020 - October 16, 2025Designed marketing materials; reviewed designs; ensured timely delivery and print readiness.
Call Centre Agent 411 Service at Korek Tel
January 1, 2015 - October 16, 2025Handled inbound/outbound customer service tasks, produced daily reports, supported back-office operations.
Back Office & Help Desk Support Specialist at Korek Tel
December 31, 2014 - October 16, 2025Promoted to back office & Help Desk; provided HD support; coordinated with multiple teams to resolve issues.
Outbound Customer Care Agent at Korek Tel
December 31, 2012 - October 16, 2025Promoted to outbound customer care agent; handled customer inquiries and follow-ups.
Warehouse Admin at KBR (Kellogg Brown & Root) Company
December 31, 2011 - October 16, 2025Managed stock, data entry, and inventory control; supported daily warehouse operations.
Graphic Designer at Print Zone Advertising
December 31, 2011 - October 16, 2025Created business cards, posters, brochures, flyers, rollups, menus, logos and other print materials.
Graphic Designer at Shakan Group
January 1, 2020 - October 16, 2025Developed visual assets; contributed to branding and portfolio work.
Graphic Designer at Shakan Group
December 31, 2021 - October 16, 2025Continued design work for branding and marketing collateral.
Bank Officer - Savings to Facilities at Bahrka Bank
December 31, 2011 - October 16, 2025Savings department duties followed by Facilities department responsibilities.
Education
Interior Design at Unknown
January 11, 2030 - October 14, 2025 at Technical Institute
January 1, 2014 - December 31, 2018 at Cihan University, Erbil - Telecommunication Department
January 11, 2030 - October 14, 2025 at Cihan University, Erbil - Interior Design Department
January 11, 2030 - October 14, 2025 at Technical Institute
January 1, 2007 - January 1, 2009 at Technical Institute
January 1, 2014 - January 1, 2018 at Technical Institute
January 1, 2022 - January 1, 2023 at Technical Institute
January 1, 2023 - January 1, 2025Diploma at Technical Institute
January 1, 2007 - January 1, 2009Bachelor's Degree in Interior Design at Interior Design Department, Erbil
January 1, 2014 - January 1, 2018Certificate at Cihan University - Keyzone Campus, Telecommunications Department, Erbil
January 1, 2022 - January 1, 2023Certificate at Cihan University - Keyzone Campus, Telecommunications Department, Erbil
January 1, 2023 - January 1, 2025Qualifications
Industry Experience
Media & Entertainment, Retail, Telecommunications, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
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Intermediate
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