I’m a fourth-time co-op student at the University of Waterloo, pursuing a major in Creative and Professional Writing. I’m passionate about crafting clear, engaging messages and storytelling across digital channels, with a collaborative mindset and a love for learning new skills. I bring hands-on experience as a Technical Writer, Social Media Coordinator, and Content Creator, consistently delivering documentation, campaigns, and content that drive engagement and understanding. I enjoy partnering with cross-functional teams to apply analytical thinking to marketing strategies and storytelling that resonates.

Sahana P Murali

I’m a fourth-time co-op student at the University of Waterloo, pursuing a major in Creative and Professional Writing. I’m passionate about crafting clear, engaging messages and storytelling across digital channels, with a collaborative mindset and a love for learning new skills. I bring hands-on experience as a Technical Writer, Social Media Coordinator, and Content Creator, consistently delivering documentation, campaigns, and content that drive engagement and understanding. I enjoy partnering with cross-functional teams to apply analytical thinking to marketing strategies and storytelling that resonates.

Available to hire

I’m a fourth-time co-op student at the University of Waterloo, pursuing a major in Creative and Professional Writing. I’m passionate about crafting clear, engaging messages and storytelling across digital channels, with a collaborative mindset and a love for learning new skills.

I bring hands-on experience as a Technical Writer, Social Media Coordinator, and Content Creator, consistently delivering documentation, campaigns, and content that drive engagement and understanding. I enjoy partnering with cross-functional teams to apply analytical thinking to marketing strategies and storytelling that resonates.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Tamil
Advanced

Work Experience

Marketing Hatch at Mississauga, Canada
December 20, 2024 - October 14, 2025
Researched, wrote, and edited 50+ summaries of company wins for internal publication, improving employee awareness by 20%. Managed a content calendar to ensure consistent publication of summaries and updates. Coordinated with regional leads to gather information on community efforts, writing and editing summaries for the Community Connections Hatch News online page.
Technical Writer at NCR Voyix
April 20, 2024 - October 14, 2025
Worked closely with development teams to craft technical documentation, spanning user manuals, guides, and tutorials. Delivered comprehensive documentation for customer-specific software releases, ensuring consistent style, tone, and formatting by editing and proofreading. Communicated intricate technical concepts to diverse audiences and contributed to team meetings to enhance our documentation.
Singer & Songwriter at Self-Promotion (Personal Brand)
March 20, 2020 - Present
Built an online community with 1,500+ views per post, engaging audiences through music covers, original songs, and behind-the-scenes content. Used Instagram, YouTube, and TikTok to reach audiences.
Social Media Coordinator, Content Creator & Administrative Assistant at Handicare International (Registered Canadian Charity)
January 20, 2020 - Present
Designed and executed social media campaigns, increasing engagement. Organized charity events and created content to promote initiatives. Developed an Excel database to streamline inventory and communication to track donations.
Promotional Executive at National Bank Open (Professional Tennis Tournament)
August 20, 2025 - October 14, 2025
Nominated for an ABC Award in recognition for consistently going above and beyond to support promotional efforts.
Technical Writer at Kubik
August 20, 2025 - October 14, 2025
Created user manuals and training materials for internal tools and client platforms, supporting global teams and improving onboarding experiences. Developed instructional content for inventory ordering systems (Exhibit Force), adopted by 5+ client teams to streamline operations. Provided feedback on internal documents, contributing to a high stakeholder approval rate. Revamped the SharePoint newsletter format, increasing employee engagement by 40%.
Technical Writer at NCR Voyix
April 20, 2024 - October 14, 2025
Crafted technical documentation for customer-specific software releases in Waterloo, coordinating with development teams to produce user manuals, guides, and tutorials. Ensured consistency of style, tone, and formatting, and edited materials to align with established guidelines.
Social Media Coordinator, Content Creator & Administrative Assistant at Handicare International (Registered Canadian Charity)
January 20, 2020 - Present
Designed and executed social media campaigns to boost engagement, organized charity events, and created content to promote initiatives. Developed an Excel database to streamline community information and records; supported communications and administration for ongoing programs.
Technical Writer at Kubik
August 20, 2025 - October 19, 2025
Created user manuals and training materials for internal tools and client platforms, supporting global teams and improving onboarding experience.
Technical Writer at NCR Voyix
April 1, 2024 - October 19, 2025
W orked closely with development teams to draft technical documentation, spanning user manuals, guides, and tutorials.
Singer and Songwriter at Self-employed
March 20, 2020 - Present
Self-promoted on Instagram, YouTube, TikTok & Spotify, building an online community with 1,500+ views per post through music covers, original songs, and behind-the-scenes content.
Social Media Coordinator, Content Creator & Administrative Assistant at Handicare International (Registered Canadian Charity)
January 20, 2020 - Present
Designed social media campaigns, increased engagement; organized charity events and created content; developed an Excel database to streamline fundraising operations; training decks used across departments.
Promotional Executive at National Bank Open (Professional Tennis Tournament)
August 1, 2025 - October 19, 2025
Volunteer experience supporting promotional activities for a major tennis tournament.
Marketing at Marketing Hatch
December 20, 2024 - October 19, 2025
Researched, wrote, and edited 50+ summaries of company wins for internal publication; managed a content calendar; coordinated with regional leads for community efforts, writing and editing summaries for the Community Connections Hatch News page.
Technical Writer at Kubik
August 20, 2025 - October 19, 2025
Created user manuals and training materials for internal tools and client platforms; developed instructional content for inventory ordering systems; designed training decks across departments; reduced onboarding friction and improved onboarding experience; revamped SharePoint newsletter format to boost engagement.
Marketing Specialist at Marketing Hatch
December 20, 2024 - October 19, 2025
Researched, wrote, and edited 50+ summaries of company wins for internal publication; managed a content calendar to ensure consistent publication; coordinated community information and summaries for outreach.
Technical Writer at NCR Voyix
April 20, 2024 - October 19, 2025
Worked with development teams to craft technical documentation including user manuals, guides, and tutorials; delivered customer-specific software release documentation with consistent style, tone, and formatting; edited and proofread to guidelines.
Singer & Songwriter at Self-employed
March 20, 2020 - Present
Built an online community with 1,500+ views per post; engaged audiences on Instagram, YouTube, TikTok with music covers, original songs, and behind-the-scenes content.
Social Media Coordinator, Content Creator & Administrative Assistant at Handicare International (Registered Canadian Charity)
January 20, 2020 - Present
Designed and executed social media campaigns; organized charity events and created content to promote initiatives; developed an Excel database to streamline donations and communications/records.
Promotional Executive Volunteer at National Bank Open
August 20, 2025 - October 19, 2025
Nominated for an ABC Award in recognition for consistently going above and beyond the call of duty to support promotional efforts.

Education

Bachelor of Arts in Creative and Professional Writing at University of Waterloo
September 20, 2022 - October 14, 2025
at University of Waterloo
September 20, 2022 - October 14, 2025
at University of Waterloo
September 20, 2022 - October 19, 2025
Bachelor of Arts in Creative and Professional Writing at University of Waterloo
September 20, 2022 - October 19, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Non-Profit Organization, Education, Professional Services, Software & Internet