I am sociable and ambitious, with solid experience in customer relationship management and coordinating sales and retail teams. I have built strong relationships with clients and managed delicate situations with empathy and professionalism. Currently, as an Area Sales Supervisor at Philips, I lead and motivate teams, optimize sales and merchandising processes, and apply consultative selling techniques to drive performance and market growth. I am solution-oriented, a good communicator, and an adaptable leader, always open to new challenges and opportunities for professional development.

Dinu Florian

I am sociable and ambitious, with solid experience in customer relationship management and coordinating sales and retail teams. I have built strong relationships with clients and managed delicate situations with empathy and professionalism. Currently, as an Area Sales Supervisor at Philips, I lead and motivate teams, optimize sales and merchandising processes, and apply consultative selling techniques to drive performance and market growth. I am solution-oriented, a good communicator, and an adaptable leader, always open to new challenges and opportunities for professional development.

Available to hire

I am sociable and ambitious, with solid experience in customer relationship management and coordinating sales and retail teams. I have built strong relationships with clients and managed delicate situations with empathy and professionalism. Currently, as an Area Sales Supervisor at Philips, I lead and motivate teams, optimize sales and merchandising processes, and apply consultative selling techniques to drive performance and market growth. I am solution-oriented, a good communicator, and an adaptable leader, always open to new challenges and opportunities for professional development.

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Experience Level

Expert

Work Experience

Customer Relationship Advisor at Vodafone
August 1, 2019 - October 14, 2025
Directly engaged with customers to promote Vodafone services and products while addressing their needs. Identified and resolved customer needs by providing commercial and technical support. Applied consultative sales techniques to tailor offers to individual client requirements. Ensured merchandising standards were consistently implemented across the store. Delivered post-sales support and maintained a positive customer experience.
Area Sales Supervisor at Impact Interaction (Philips)
August 1, 2019 - Present
Coordinated and developed sales activities for Philips across Bucharest and surrounding areas. Led and motivated a team of promoters to achieve sales objectives and expand market share. Organized and oversaw merchandising and promotional activities to boost product visibility. Delivered training sessions for store personnel to strengthen product knowledge and customer engagement. Monitored stock levels and collaborated with partners to ensure product availability. Provided regular reporting and implemented improvement measures to enhance performance.
Customer Relationship Advisor at Vodafone
August 1, 2019 - October 14, 2025
I interacted directly with customers to promote Vodafone's services and products, providing solutions tailored to their needs. My responsibilities included identifying customer needs, applying consultative selling techniques, maintaining merchandising standards, and ensuring a positive post-sale experience.
Area Sales Supervisor at Impact Interaction (Philips)
August 1, 2019 - Present
I am responsible for coordinating and developing sales activities for Philips in Bucuresti and surrounding areas. My main responsibilities include leading a team of promoters to meet sales objectives, organizing merchandising activities, training store staff, monitoring stock levels, and implementing performance improvement measures.
Customer Relationship Advisor at Vodafone
August 1, 2019 - October 14, 2025
Directly engaged with customers to promote Vodafone services and products while addressing their needs. Identified and resolved customer needs by providing commercial and technical support. Applied consultative sales techniques to tailor offers to individual client requirements. Ensured merchandising standards were consistently implemented across the store. Delivered post-sales support and maintained a positive customer experience.
Area Sales Supervisor at Impact interaction (Philips)
August 1, 2019 - Present
Lead and motivate a team of promoters to achieve sales objectives and expand market share. Organize and oversee merchandising and promotional activities to boost product visibility and sales. Deliver training sessions for store personnel to strengthen product knowledge and customer engagement. Monitor stock levels and collaborate with partners to ensure product availability. Provide regular reporting and implement improvement measures to enhance performance.
Sales Promoter (Philips TV) at Impact Interaction (Philips TV)
February 1, 2019 - October 14, 2025
Promoted Philips TV products directly to customers in specialized retail environments. Presented and explained product features, adapting communication to customer needs. Assisted customers in selecting the most suitable products for their requirements. Applied cross-selling techniques to increase sales value. Maintained a professional image and ensured customer satisfaction throughout the buying process.
Sales Promoter at Impact Interaction (Philips TV)
February 1, 2019 - October 14, 2025
I promoted Philips TV products directly to customers in specialized retail environments, presenting product features, advising customers, applying cross-selling techniques, and ensuring customer satisfaction throughout the purchase process.
Sales Promoter at Impact Interaction (Philips TV)
February 1, 2019 - October 14, 2025
Promoted Philips TV products directly to customers in specialized retail environments. Presented and explained product features, adapting communication to customer needs. Assisted customers in selecting the most suitable products for their requirements. Applied cross-selling techniques to increase sales value. Maintained a professional image and ensured customer satisfaction throughout the buying process.
Sales Consultant at Flanco Romania
September 1, 2014 - October 14, 2025
Promoted and sold electronic and IT&C products while providing technical and commercial support to customers. Delivered tailored recommendations and expert advice to customers. Actively contributed to achieving both individual and team sales targets. Maintained up-to-date knowledge of products and market trends. Supported merchandising and promotional initiatives within the store.
Sales Consultant at Flanco Romania
September 1, 2014 - October 14, 2025
I promoted and sold electronic and IT&C products, providing technical and commercial support to customers. My responsibilities included offering personalized recommendations, contributing to sales goals, and supporting merchandising initiatives.
Sales Consultant at Flanco Romania
September 1, 2014 - October 14, 2025
Promoted and sold electronic and IT&C products while providing technical and commercial support to customers. Delivered tailored recommendations and expert advice to customers. Actively contributed to achieving both individual and team sales targets. Maintained up-to-date knowledge of products and market trends. Supported merchandising and promotional initiatives within the store.

Education

Manager in turismul alimentar at Colegiul tehnic Iuliu Maniu
September 1, 2008 - June 1, 2012
Manager in turismul alimentar at Colegiul Tehnic Iuliu Maniu
September 1, 2008 - June 1, 2012
Manager in turismul alimentar at Colegiul tehnic Iuliu Maniu
September 1, 2008 - June 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Telecommunications, Consumer Goods, Software & Internet, Professional Services