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I am a highly motivated professional who strives to deliver quality results with a friendly, can-do attitude. I am enthusiastic, self-motivated, reliable, responsible and eager to contribute to team success. I enjoy streamlining processes and delivering excellent customer satisfaction. I bring strong organizational skills, attention to detail, and a proactive approach to keeping operations smooth and on track. My experience in admin support, onboarding, and sales coordination underpins my ability to collaborate effectively and deliver measurable results.…I am a highly motivated professional who strives to deliver quality results with a friendly, can-do attitude. I am enthusiastic, self-motivated, reliable, responsible and eager to contribute to team success. I enjoy streamlining processes and delivering excellent customer satisfaction. I bring strong organizational skills, attention to detail, and a proactive approach to keeping operations smooth and on track. My experience in admin support, onboarding, and sales coordination underpins my ability to collaborate effectively and deliver measurable results.

Aya Mohammed Ayaz

Executive Producer, Content Producer, Production Assistant, +6

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I am a highly motivated professional who strives to deliver quality results with a friendly, can-do attitude. I am enthusiastic, self-motivated, reliable, responsible and eager to contribute to team success. I enjoy streamlining processes and delivering excellent customer satisfaction. I bring strong organizational skills, attention to detail, and a proactive approach to keeping operations smooth and on track. My experience in admin support, onboarding, and sales coordination underpins my ability to collaborate effectively and deliver measurable results.…I am a highly motivated professional who strives to deliver quality results with a friendly, can-do attitude. I am enthusiastic, self-motivated, reliable, responsible and eager to contribute to team success. I enjoy streamlining processes and delivering excellent customer satisfaction. I bring strong organizational skills, attention to detail, and a proactive approach to keeping operations smooth and on track. My experience in admin support, onboarding, and sales coordination underpins my ability to collaborate effectively and deliver measurable results.

Available to hire

I am a highly motivated professional who strives to deliver quality results with a friendly, can-do attitude. I am enthusiastic, self-motivated, reliable, responsible and eager to contribute to team success. I enjoy streamlining processes and delivering excellent customer satisfaction.

I bring strong organizational skills, attention to detail, and a proactive approach to keeping operations smooth and on track. My experience in admin support, onboarding, and sales coordination underpins my ability to collaborate effectively and deliver measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

Turkish

Intermediate

Work Experience

Administrative Executive at Table Check FZE

September 20, 2024 - Present

Assisting with budgeting, invoicing, and processing payments. Handling basic bookkeeping tasks such as managing petty cash or expense reports. Assisting in the planning, execution, and tracking of various administrative projects. Assisting in onboarding new employees and preparing necessary documentation. Maintaining accurate records of contracts, invoices, and other important documents.

Applicant Support Executive at SPC Free Zone (Sharjah Publishing City)

August 20, 2024 - October 14, 2025

Ensured adherence to company and regulatory compliance policies while assisting applicants. Setting goals and expectations for team performance. Monitoring and evaluating individual and team performance. Motivating and inspiring team members to achieve their best.

Sales Coordinator B2B at SPC Free Zone (Sharjah Publishing City)

April 20, 2024 - October 14, 2025

Qualified all leads within 2 hours of receipt – sales calls, walk-ins, live chat, online form, referral, social-media and maintained detailed records of lead qualification and opportunity creation using Zoho CRM. Ensured agreed sales contact protocols followed to maximize lead conversion and handover to relevant teams.

Teleperformance Training Assistant at Teleperformance, Dubai

March 31, 2023 - October 14, 2025

Acted as liaison between operations manager and customer service agents to convey information, ensure understanding, and ensure timely execution. Provided progress reports to operations manager and quality assurance supervisors. Arranged meetings and trainings between new joiners and operation manager and quality assurance. Ensured calls to collect customer data and support required processes.

Customer Service Representative at Teleperformance, Dubai

April 1, 2022 - October 14, 2025

Responded to customers' questions and complaints with speed and professionalism. Resolved issues and provided proactive outreach. Drafted status reports on customers' issues in addition to data entry and research as required.

CLT Team Supervisor at Nielsen Marketing Research Company, Sharjah

March 1, 2021 - October 14, 2025

Monitored CAP I projects (computer-assisted personal interviews). Supervised CLT (Center Location Tests) for different studies and mystery shopping projects. Prepared reports and analyzed data to assist operations managers. Evaluated past surveys for clients with their customers.

Administrative Assistant at Victoria Medical Supplies, Ajman

December 31, 2018 - October 14, 2025

Answered and directed phone calls. Planned meetings and took detailed minutes. Acted as the point of contact between internal and external clients. Ordered office supplies and researched new deals and suppliers.

Applicant Support Executive at SPC Free Zone (Sharjah Publishing City)

August 20, 2024 - October 14, 2025

Assisted with onboarding new employees and preparing necessary documentation; maintained accurate records of contracts, invoices, and other important documents.

Sales Coordinator B2B at SPC Free Zone (Sharjah Publishing City)

April 20, 2024 - October 14, 2025

Qualified leads within 2 hours of receipt; followed sales protocols using Zoho CRM; maintained detailed records of lead qualification and opportunity creation; liaised with marketing on lead quality.

Training Assistant at Teleperformance

March 20, 2023 - October 14, 2025

Acted as liaison between operations managers and customer service agents; provided progress reports; organized onboarding sessions and training for new joiners; ensured agents understood call center objectives and quality standards.

Customer Service Representative at Teleperformance

April 20, 2022 - October 14, 2025

Responded to customer questions and complaints with speed and professionalism; resolved issues; provided proactive customer outreach.

Team Supervisor at Nielsen Marketing Research Company LTD

March 20, 2021 - October 14, 2025

Monitored CAP I projects (computer-assisted personal interviews); supervised Center Location Tests for various studies; prepared reports and analyzed data; ensured team performance aligned with project goals.

Administrative Assistant at Victoria Medical Supplies

December 20, 2018 - October 14, 2025

Answered phone calls; planned meetings and minute-taking; acted as the point of contact between internal and external clients; ordered office supplies and researched new deals and suppliers.