Available to hire
Hi, I’m Anusan Kandiah, a live event specialist and content creator/editor based in Markham, Ontario. I bring a strong foundation in client services, music production, and live DJ performance.
I’m dedicated to delivering high-impact, seamless experiences that resonate with audiences and elevate brand presence from concept to execution, combining creative vision with technical know-how and logistics expertise.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
English
Fluent
Work Experience
Technical Support Representative at AVI-SPL
May 1, 2025 - October 14, 2025Ensure customers receive prompt and efficient technical support of professional AV and video conferencing solutions. Manage inbound calls and emails from high-value clients including government officials and vendors. Maintain TSR case load, perform triage, dispatch field technicians, and issue RMAs. Troubleshoot, document remediation methods, and provide client support for operations and configuration of videoconferencing systems. Coordinate with escalation groups for feedback and ensure timely follow-up.
AV Technician (part-time/on-call) at Invisible Sky
March 1, 2024 - October 14, 2025Ensure flawless event delivery through accurate setup, operation, and breakdown of basic audiovisual equipment. Move heavy equipment (approx. 50 pounds) as part of daily routine and take on leadership roles related to audio/video tasks during events.
Technical Service Representative at Global
August 1, 2021 - October 14, 2025Set up and support AV equipment for live events and exhibitions; assist with on-site setup, tear-down, and rigging for lights and video projection; coordinate with clients to meet event requirements; operate in both indoor and outdoor environments across varying temperatures.
Event Support Specialist at Lumi Global
December 1, 2021 - PresentSupport AGM and issuer meetings as a remote event support specialist; manage client communications and ensure smooth virtual/in-person event execution.
Technical Support Representative at AVI-SPL
May 1, 2025 - October 14, 2025Ensure customers are receiving prompt and efficient technical support of Pro AV and video conferencing solutions. Handle inbound phone calls and email inquiries with high-value clients, government officials, and vendors. Maintain TSR caseload with triage/root cause analysis, dispatching field technicians, and ordering parts/RMA. Troubleshoot, document, and remediate methodologies for contracted and T&M-based clients. Provide client support in the operations and configuration of videoconferencing systems. Follow up on open issues with escalation groups to provide feedback.
AV Technician (part-time/on-call) at Invisible Sky
March 1, 2024 - October 14, 2025Ensure flawlessly executed events through accurate and timely setup, operation, and breakdown of basic audiovisual equipment. Move heavy objects (~50 pounds) daily. Take on leadership roles in audio and video tasks. Video operator using software and hardware such as AJA, Cvent, BlackMagic, and Roland (Encore Global).
Technical Service Representative at Encore Global
August 1, 2021 - October 14, 2025Setting up microphones, speakers and recording devices on-site; assisting with setup, tear down, and other duties to ensure event success; driving trucks to locations and assisting with offload/load of equipment; working indoors at Delta hotel and outdoors in varying temperatures; providing ideas to enhance client expectations; experienced in networking, rigging for lights and video projection.
Event Support Specialist at Lumi Global
December 1, 2021 - PresentLed AGM and issuer meetings as an Event Support Specialist; supported corporate events from home office.
AV Technician at Sun Life
January 1, 2022 - PresentContract AV technician role supporting financial meetings and events.
Education
Diploma of Audio Production Techniques at Musitechnic, Montreal QC
January 11, 2030 - October 14, 2025Diploma of Social Science at Vanier College, Montreal QC
January 11, 2030 - October 14, 2025Diploma of Audio Production Techniques at Musitechnic
January 11, 2030 - October 14, 2025Diploma of Social Science at Vanier College
January 11, 2030 - October 14, 2025Qualifications
Introduction to Installation
January 11, 2030 - October 14, 2025Video 1: Essentials
January 11, 2030 - October 14, 2025Quick Start to AV Industry
January 11, 2030 - October 14, 2025Network 1: Essentials
January 11, 2030 - October 14, 2025AV Technologist Certificate
January 11, 2030 - October 14, 2025One Stop Business Workshop by CBC, CAVCO and CMPA
January 1, 2021 - October 14, 2025Crestron Core Certification: CTI-CCT
January 11, 2030 - October 14, 2025Crestron XiO Cloud
January 11, 2030 - October 14, 2025Barco ClickShare CSE 200 & ClickShare Conference
January 11, 2030 - October 14, 2025Introduction to Installation
January 11, 2030 - October 14, 2025Video 1: Essentials
January 11, 2030 - October 14, 2025Quick Start to AV Industry
January 11, 2030 - October 14, 2025Network 1: Essentials
January 11, 2030 - October 14, 2025AV Technologist Certificate
January 11, 2030 - October 14, 2025Crestron Core Certification: CTI-CCT
January 11, 2030 - October 14, 2025Crestron XiO Cloud
January 11, 2030 - October 14, 2025Barco ClickShare CSE 200 & ClickShare Conference
January 11, 2030 - October 14, 2025One Stop Business Workshop by CBC, CAVCO and CMPA
January 1, 2021 - December 31, 2021Industry Experience
Media & Entertainment, Professional Services, Travel & Hospitality, Other, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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