Hi, I’m Martha Lyatuu—a results-driven Remote Customer Service Representative and Virtual Assistant with 2+ years of experience delivering fast, accurate support across chat, email, and phone channels. I excel at building strong client relationships, resolving issues with empathy, and maintaining high standards of remote delivery. I’m proficient with CRM and collaboration tools like Zendesk, HubSpot, Salesforce, Slack, and Trello, and I pride myself on clear, helpful client-facing documents and reliable communication. I thrive in virtual environments, manage multiple priorities with ease, and consistently meet tight response SLAs. My strengths include empathetic communication, careful documentation, and proactive problem-solving, which enable me to support teams effectively while maintaining a positive customer experience.…Hi, I’m Martha Lyatuu—a results-driven Remote Customer Service Representative and Virtual Assistant with 2+ years of experience delivering fast, accurate support across chat, email, and phone channels. I excel at building strong client relationships, resolving issues with empathy, and maintaining high standards of remote delivery. I’m proficient with CRM and collaboration tools like Zendesk, HubSpot, Salesforce, Slack, and Trello, and I pride myself on clear, helpful client-facing documents and reliable communication. I thrive in virtual environments, manage multiple priorities with ease, and consistently meet tight response SLAs. My strengths include empathetic communication, careful documentation, and proactive problem-solving, which enable me to support teams effectively while maintaining a positive customer experience.WWWW…