2-paragraph first-person bio, friendly tone

Julian Hoang

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Senior AI/ML Engineer at Data Labs
June 20, 2024 - Present
Led development of an enterprise-scale Retrieval-Augmented Generation (RAG) platform for domain-specific conversational AI. Designed end-to-end ML pipelines, integrated semantic search and metadata tagging, and tuned production alarms for hallucination reduction. Drove low-latency inference and governance for 100M embeddings and OSS integration. Collaborated with cross-functional teams to ship dashboards and monitoring capabilities for enterprise use.
Senior Machine Learning Engineer at Kearney
March 20, 2020 - Present
Built an intelligent customer support chatbot platform handling multilingual inquiries. Implemented processing pipelines using PyTorch and Hugging Face transformers with templates and control layers. Implemented governance via dashboards (Grafana), enabling retraining triggers and drift monitoring; contributed to Pegasus-based setups for summarization and semantic search in an enterprise context.
Senior Machine Learning Engineer at Kearney
May 31, 2024 - October 15, 2025
Implemented intelligent customer-support chatbot platform; processed multilingual chat logs for supervised training; built templates and custom control layers; used PyTorch and Hugging Face Transformers; implemented GPT retraining triggers and drift monitoring; enabled enterprise-scale deployment with dashboards; contributed to architecture and tooling.
Senior AI/ML Engineer at Data Labs
June 1, 2024 - Present
Led enterprise-scale RAG platform for domain-specific conversational AI and operational teams; integrated semantic chunking, metadata tagging, and keyword-based search; enabled low-latency lookups across 100M embeddings; tuned models on domain data; integrated OpenAI GPT on AWS with monitoring dashboards; reduced hallucinations and achieved company-wide adoption of the system.
Senior AI/ML Engineer at In Data Labs
June 1, 2024 - Present
Enterprise-scale RAG platform for domain-specific conversational AI and operational teams, integrating semantic chunking and metadata tagging, achieving low-latency lookups across 100M embeddings. Focused on improving factual accuracy, retraining workflows, and governance for production-grade AI services.
Senior Machine Learning Engineer at Kearney
May 31, 2024 - October 15, 2025
Intelligent customer support chatbot platform; processed multilingual chat logs for supervised training using PyTorch and HuggingFace Transformers; designed templates and custom control layers; enabled knowledge-augmented orchestration, retraining triggers, and drift monitoring.

Education

Master of Science in Computer Science at Keele University
January 11, 2030 - September 20, 2019
Bachelor of Science in Computer Science at Hanoi University of Science and Technology
January 11, 2030 - September 1, 2011
Bachelor of Science in Computer Science at Hanoi University of Science and Technology
September 1, 2011 - October 15, 2025
Master of Science in Computer Science at Keele University
September 1, 2019 - October 15, 2025
Master of Science in Computer Science at Keele University
September 1, 2019 - October 15, 2025
Bachelor of Science in Computer Science at Hanoi University of Science and Technology
September 1, 2011 - October 15, 2025

Qualifications

AWS Certified Developer – Associate
January 1, 2023 - October 15, 2025
AWS Certified Developer – Associate
January 1, 2023 - October 15, 2025
AWS Certified Developer – Associate
January 1, 2023 - October 15, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Computers & Electronics, Education