Hi, I’m Kimberly! With nearly 6 years in customer support and administrative roles, I'm passionate about creating engaging content and delivering exceptional service. I thrive on helping teams grow and succeed.

KIMBERLY KATE Q. PINTO

Hi, I’m Kimberly! With nearly 6 years in customer support and administrative roles, I'm passionate about creating engaging content and delivering exceptional service. I thrive on helping teams grow and succeed.

Available to hire

Hi, I’m Kimberly! With nearly 6 years in customer support and administrative roles, I’m passionate about creating engaging content and delivering exceptional service. I thrive on helping teams grow and succeed.

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Skills

Experience Level

Expert

Work Experience

Administrative Assistant at Commission on Audit
July 1, 2025 - Present
Managed and organized official documents, prepared reports, handled communications, and provided clerical support to auditors and supervisors during audits.
Graphic Designer (Part-Time) at TaskUs
June 1, 2025 - October 16, 2025
Created visual assets using Canva for internal and client-facing materials, assisting in branding and layouts.
Quality Analyst at TaskUs
June 1, 2025 - October 16, 2025
Completed QA Training and Certification, conducted audits for emails and phone calls, and performed quality checks on deliverables.
Customer Service Representative (Back Office) at TaskUs
July 1, 2022 - October 16, 2025
Handled client inquiries, assisted in fraud investigations, and managed sensitive account information.
Executive Assistant at TaskUs
November 1, 2019 - October 16, 2025
Provided administrative support to executives, managed schedules, prepared reports, and coordinated meetings.

Education

Bachelor of Science in Communication and Information Technology at UNIVERSITY OF NORTHERN PHILIPPINES
January 1, 2015 - April 1, 2019

Qualifications

Certified TaskUs Quality Analyst
January 1, 2022 - October 16, 2025
IT Trends Seminar and Research Project Presentation
January 1, 2018 - October 16, 2025
ICT Training and Workshop
January 1, 2018 - October 16, 2025
iOS and Penetration Testing
January 1, 2018 - October 16, 2025
Adobe Lightroom
January 1, 2018 - October 16, 2025
12 Recent Trends and Challenges of E-Learning In Asian Region
January 1, 2018 - October 16, 2025
Seminar on Netiquette and Media and Information Technology
January 1, 2018 - October 16, 2025

Industry Experience

Government, Professional Services

Skills

Experience Level

Expert