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Hi, I’m Serena Vanthavong, a dedicated freelance beauty advisor with experience at ADAMIS GROUP and GSA European Wax Center in Santa Rosa. I help clients select haircare and skincare solutions, demonstrate techniques, and deliver personalized consultations that build trust and repeat business. I thrive on turning product knowledge into practical results and friendly guidance that makes shopping enjoyable. Beyond cosmetics, I’m committed to wellness, customer service excellence, and professional growth. I’ve led front-desk operations, supported sales initiatives, and stay up-to-date with brand innovations and product ingredients to educate clients accurately and safely.…Hi, I’m Serena Vanthavong, a dedicated freelance beauty advisor with experience at ADAMIS GROUP and GSA European Wax Center in Santa Rosa. I help clients select haircare and skincare solutions, demonstrate techniques, and deliver personalized consultations that build trust and repeat business. I thrive on turning product knowledge into practical results and friendly guidance that makes shopping enjoyable. Beyond cosmetics, I’m committed to wellness, customer service excellence, and professional growth. I’ve led front-desk operations, supported sales initiatives, and stay up-to-date with brand innovations and product ingredients to educate clients accurately and safely.

Serena Vanthavong

Stylist, Brand Designer, Graphic Designer, +2

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Hi, I’m Serena Vanthavong, a dedicated freelance beauty advisor with experience at ADAMIS GROUP and GSA European Wax Center in Santa Rosa. I help clients select haircare and skincare solutions, demonstrate techniques, and deliver personalized consultations that build trust and repeat business. I thrive on turning product knowledge into practical results and friendly guidance that makes shopping enjoyable. Beyond cosmetics, I’m committed to wellness, customer service excellence, and professional growth. I’ve led front-desk operations, supported sales initiatives, and stay up-to-date with brand innovations and product ingredients to educate clients accurately and safely.…Hi, I’m Serena Vanthavong, a dedicated freelance beauty advisor with experience at ADAMIS GROUP and GSA European Wax Center in Santa Rosa. I help clients select haircare and skincare solutions, demonstrate techniques, and deliver personalized consultations that build trust and repeat business. I thrive on turning product knowledge into practical results and friendly guidance that makes shopping enjoyable. Beyond cosmetics, I’m committed to wellness, customer service excellence, and professional growth. I’ve led front-desk operations, supported sales initiatives, and stay up-to-date with brand innovations and product ingredients to educate clients accurately and safely.

Available to hire

Hi, I’m Serena Vanthavong, a dedicated freelance beauty advisor with experience at ADAMIS GROUP and GSA European Wax Center in Santa Rosa. I help clients select haircare and skincare solutions, demonstrate techniques, and deliver personalized consultations that build trust and repeat business. I thrive on turning product knowledge into practical results and friendly guidance that makes shopping enjoyable.

Beyond cosmetics, I’m committed to wellness, customer service excellence, and professional growth. I’ve led front-desk operations, supported sales initiatives, and stay up-to-date with brand innovations and product ingredients to educate clients accurately and safely.

Skills

POS

Experience Level

POS

Intermediate

Work Experience

Freelance Beauty Advisor at ADAMIS GROUP

August 1, 2025 - Present

Provide expert guidance on haircare products, demonstrate techniques, and tailor recommendations through personalized consultations. Build lasting guest relationships, educate on brand innovations and ingredients, and collaborate with Ulta staff to maintain an organized, visually appealing display. Consistently meet or exceed sales goals.

Front Desk Associate / Client Services at GSA European Wax Center

April 1, 2024 - Present

Manage client check-in/out and appointment scheduling; deliver high-quality customer service; assist with retail sales and promotions; maintain front desk and waiting area organization.