I'm a Senior AI Engineer with 7+ years of experience designing and deploying intelligent automation systems that optimize processes, reduce costs, and improve decision-making. I excel at bridging strategy and execution to transform business challenges into AI-powered solutions that are adopted across organizations, driving smarter operations and measurable impact.

Mohannad Hendi

I'm a Senior AI Engineer with 7+ years of experience designing and deploying intelligent automation systems that optimize processes, reduce costs, and improve decision-making. I excel at bridging strategy and execution to transform business challenges into AI-powered solutions that are adopted across organizations, driving smarter operations and measurable impact.

Available to hire

I’m a Senior AI Engineer with 7+ years of experience designing and deploying intelligent automation systems that optimize processes, reduce costs, and improve decision-making.

I excel at bridging strategy and execution to transform business challenges into AI-powered solutions that are adopted across organizations, driving smarter operations and measurable impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
Arabic
Advanced

Work Experience

Senior AI Engineer at Freelancer (Remote)
January 1, 2025 - Present
Pioneered retrieval-augmented generation (RAG) pipelines by integrating vector databases (Qdrant, FAISS) with LLMs (Llama-3 70B, GPT-4), boosting top-10 document recall to 90% for scalable knowledge assistants. Orchestrated end-to-end AI solutions from PoC and parameter tuning to production deployment and monitoring, achieving 99.9% uptime and cost efficiency. Built modular API-based microservices with FastAPI and Docker for enterprise integration.
Automation & AI Unit Head at Palestine Telecommunication Company
August 1, 2024 - October 16, 2025
Provided strategic direction and vision for the Automation and AI unit. Addressed recruitment bottlenecks by leading a cross-disciplinary team to develop an AI matching system processing 5,000+ resumes, reducing HR screening time from 3 days to hours. Mentored a team of 5 engineers and drove adoption of AI and automation initiatives.
Automation & AI Specialist at Palestine Telecommunication Company
September 1, 2023 - October 16, 2025
Integrated AI components with internal systems to drive real-time automation in network monitoring, alarms, and ticketing. Automated GIS data pipelines to convert legacy formats and apply expert-system rules, achieving a 92% reduction in manual data processing. Led data quality validation across multiple systems and collaborated with cross-functional teams to enable data-driven decisions.
Data Mining Analyst at Palestine Telecommunication Company
April 1, 2021 - October 16, 2025
Collected, cleaned, and processed large datasets to improve data quality and consistency. Built interactive Power BI dashboards, reducing manual reporting time and delivering real-time insights to top management. Conducted statistical analysis to identify trends that increased operational efficiency.

Education

Master's in Data Science and Business Analytics at Arab American University
January 1, 2023 - October 16, 2025
Bachelor's in Information Technology (CIS) at An-Najah National University
January 11, 2030 - December 1, 2017

Qualifications

PMP Certification (45-Hour Training)
January 11, 2030 - October 16, 2025
Master LangChain and Ollama – Chatbot, RAG and Agents
January 1, 2025 - October 16, 2025
Business Intelligence and Data Analytics Training
January 11, 2030 - October 16, 2025

Industry Experience

Telecommunications, Healthcare, Financial Services, Professional Services, Software & Internet

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
See more