Cristian Constantin

Supported hiring and training of junior acquisition staff, contributed to smoother vendor management processes, consistently ranked in top 20% of sales representatives by revenue performance, managed 100–120 daily customer calls and presentations, achieved conversion rates above team average, tracked performance metrics in CRM, improved customer satisfaction through proactive issue resolution.

Streamlined workflows between 100+ carriers and 3 internal teams, cutting error resolution time from 72 hours to 24 hours; implemented new SOPs and training programs ensuring consistent quality and reducing onboarding time for new hires by 30%; designed and maintained custom spreadsheets and reporting; contributed to improved vendor management and cost efficiency.

Negotiated favorable terms with suppliers, established long-term vendor partnerships, improved on-time payments by 20%, designed and maintained custom spreadsheets in Excel and Google Sheets, automated reporting and eliminated manual errors, performed ROI analysis dashboards providing visibility into costs and profit margins, reduced procurement costs by 15% without compromising quality, built systematic PO/EO ordering review, vendor onboarding.