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I am a results-driven and creative Online Marketing Specialist with almost 10 years of experience in developing and executing high-impact digital marketing strategies across multiple platforms. I have expertise in email marketing, social media, content creation, and analytics. I have a proven track record of driving web traffic, increasing conversions, and elevating brand presence. I am passionate about staying ahead of trends and leveraging data to optimize campaign performance and ROI.…I am a results-driven and creative Online Marketing Specialist with almost 10 years of experience in developing and executing high-impact digital marketing strategies across multiple platforms. I have expertise in email marketing, social media, content creation, and analytics. I have a proven track record of driving web traffic, increasing conversions, and elevating brand presence. I am passionate about staying ahead of trends and leveraging data to optimize campaign performance and ROI.

Uyen Nguyen

Content Creator, Brand Strategist, Marketing Strategist, +2

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I am a results-driven and creative Online Marketing Specialist with almost 10 years of experience in developing and executing high-impact digital marketing strategies across multiple platforms. I have expertise in email marketing, social media, content creation, and analytics. I have a proven track record of driving web traffic, increasing conversions, and elevating brand presence. I am passionate about staying ahead of trends and leveraging data to optimize campaign performance and ROI.…I am a results-driven and creative Online Marketing Specialist with almost 10 years of experience in developing and executing high-impact digital marketing strategies across multiple platforms. I have expertise in email marketing, social media, content creation, and analytics. I have a proven track record of driving web traffic, increasing conversions, and elevating brand presence. I am passionate about staying ahead of trends and leveraging data to optimize campaign performance and ROI.

Available to hire

I am a results-driven and creative Online Marketing Specialist with almost 10 years of experience in developing and executing high-impact digital marketing strategies across multiple platforms. I have expertise in email marketing, social media, content creation, and analytics.

I have a proven track record of driving web traffic, increasing conversions, and elevating brand presence. I am passionate about staying ahead of trends and leveraging data to optimize campaign performance and ROI.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Online Marketing Specialist at Yoogi's Closet

February 1, 2025 - October 18, 2025

Created and managed email marketing campaigns achieving an average open rate of 15% and click-through rate of 2.5%, contributing to $66M in sales for a Magento-based luxury resale marketplace. Managed email automation for welcome series, abandoned cart reminders, product recommendations, and seasonal promotions. Designed and executed social media campaigns (Instagram, Facebook, Pinterest, X), grew followers by 300% and boosted engagement. Responded to customer inquiries on social media, maintaining a positive brand image. Created digital marketing assets for website, Google ads, emails, and social media. Styled luxury editorial and lifestyle product shots to enhance marketing assets.

Merchandiser at Yoogi's Closet

July 1, 2016 - October 18, 2025

Wrote compelling product descriptions, conducted competitive research to showcase knowledge of history and features of products. Monitored customer feedback to refine copy and messaging, increasing customer satisfaction and reducing returns. Collaborated with design to optimize imagery and content placement for improved user experience and visibility. Conducted market research to analyze competitor pricing and demand, adjusting prices to maintain competitiveness while maximizing profitability.

Client Service Representative at Yoogi's Closet

October 1, 2015 - October 18, 2025

Provided exceptional customer service via phone, email, and live chat; addressed inquiries, resolved complaints, and ensured customer satisfaction. Processed and tracked orders, returns, and complaints with timely updates; maintained positive client relationships with personalized solutions and product knowledge.

Sample Coordinator at Zulily

January 1, 2013 - October 18, 2025

Managed and coordinated the timely distribution of product samples for launches and campaigns; collected product data (measurements, materials, photos) for data tracking and specifications.

Commissioned Retail Sales – Women’s Designer Apparel at Neiman Marcus

January 1, 2012 - October 18, 2025

Built lasting relationships with clients, providing personalized recommendations and a premium shopping experience, resulting in repeat business and referrals. Used CRM to track preferences and follow up with offers and new arrivals. Managed visual merchandising to align displays with seasonal trends and brand aesthetics to drive sales.

Commissioned Retail Sales - Women’s Shoe Department at Nordstrom Flagship Store

January 1, 2009 - October 18, 2025

Delivered exceptional customer service, assisting with fitting, style advice, and post-purchase support; upsold and cross-sold to achieve personal and store targets.