Available to hire
I’m a versatile, performance-driven professional with experience across content moderation, customer service, and sales. I thrive under pressure, communicate with impact, and I get the job done.
I’m ready to bring energy and efficiency to my next adventure, and I’m excited to contribute to a proactive team.
Language
Arabic
Fluent
English
Advanced
French
Intermediate
Work Experience
Content Moderator at Majorel
July 1, 2025 - October 19, 2025Resolved customer inquiries and issues efficiently via phone, chat, and email, maintaining high satisfaction ratings. Handled complaints and escalations with professionalism, ensuring timely and effective resolution.
Sales Agent at Domestic Care and Repair Ltd
December 1, 2024 - October 19, 2025Engaged with potential clients to promote products and services, consistently meeting and exceeding sales targets. Maintained accurate records of leads, follow-ups, and closed deals using CRM systems.
Education
Bachelor's in English Studies at Cadi Ayyad University (University of Arts and Human Sciences)
September 1, 2021 - June 1, 2025Bac +1 in Law Studies at Polytechnic Faculty of Safi
September 1, 2017 - July 1, 2020Baccalaureate in Physical Sciences at Ibn Khaldoun High School, Safi
October 1, 2020 - June 1, 2021Qualifications
Industry Experience
Media & Entertainment, Professional Services, Education, Retail
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