Josipa Mimica
Hello, I’m Josipa Mimica, a Bachelor of English Language and Sociology with extensive experience in customer support, B2B and B2C sales, staff training and onboarding, administration, and event planning.
About
Hello, I’m Josipa Mimica, a Bachelor of English Language and Sociology with extensive experience in customer support, B2B and B2C sales, staff training and onboarding, administration, and event planning. I thrive in dynamic teams and enjoy turning challenges into practical solutions.
In addition to my core roles, I have hands-on experience with transcription for film projects, retail operations, and digital marketing. I love video production, podcasts, and using tools like WordPress, Google Ads, and CRM systems to drive results. I’m fluent in English and am always seeking opportunities to grow in marketing, operations, and cross-functional collaboration.
- 6 years' experience
- Joined October 2025
Languages
- EnglishFluent
Industry experience
- Retail
- Education
- Media & Entertainment
- Professional Services
- Software & Internet
Work experience· 4 roles
Managing financial transactions, customer support, daily cash register report, and training/onboarding of new staff.
Responsible for dialogue lists and transcription of dialogues for each episode; provides support to the post-production team.
B2C and B2B sales; customer support via phone and email; website maintenance and product updates; WordPress webpage management; cash register report; Synesis management and creating transactional invoices; inventory processing.
Education
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