Hello, I’m Josipa Mimica, a Bachelor of English Language and Sociology with extensive experience in customer support, B2B and B2C sales, staff training and onboarding, administration, and event planning. I thrive in dynamic teams and enjoy turning challenges into practical solutions. In addition to my core roles, I have hands-on experience with transcription for film projects, retail operations, and digital marketing. I love video production, podcasts, and using tools like WordPress, Google Ads, and CRM systems to drive results. I’m fluent in English and am always seeking opportunities to grow in marketing, operations, and cross-functional collaboration.

Josipa Mimica

Hello, I’m Josipa Mimica, a Bachelor of English Language and Sociology with extensive experience in customer support, B2B and B2C sales, staff training and onboarding, administration, and event planning. I thrive in dynamic teams and enjoy turning challenges into practical solutions. In addition to my core roles, I have hands-on experience with transcription for film projects, retail operations, and digital marketing. I love video production, podcasts, and using tools like WordPress, Google Ads, and CRM systems to drive results. I’m fluent in English and am always seeking opportunities to grow in marketing, operations, and cross-functional collaboration.

Available to hire

Hello, I’m Josipa Mimica, a Bachelor of English Language and Sociology with extensive experience in customer support, B2B and B2C sales, staff training and onboarding, administration, and event planning. I thrive in dynamic teams and enjoy turning challenges into practical solutions.

In addition to my core roles, I have hands-on experience with transcription for film projects, retail operations, and digital marketing. I love video production, podcasts, and using tools like WordPress, Google Ads, and CRM systems to drive results. I’m fluent in English and am always seeking opportunities to grow in marketing, operations, and cross-functional collaboration.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Info/Cash Register/Safety Vault Office Specialist at Kaufland Hrvatska k.d.
December 1, 2024 - Present
Managing financial transactions, customer support, daily cash register report, and training/onboarding of new staff.
Transcriber at CGM Films d.o.o.
October 1, 2024 - Present
Responsible for dialogue lists and transcription of dialogues for each episode; provides support to the post-production team.
Sales Manager at T.O.Happy
April 1, 2024 - October 20, 2025
B2C and B2B sales; customer support via phone and email; website maintenance and product updates; WordPress webpage management; cash register report; Synesis management and creating transactional invoices; inventory processing.
Excursion Sales Specialist / Exchange Office Clerk at Vidrio j.d.o.o.
September 1, 2020 - October 20, 2025
Organization of excursions and events; customer support; daily cash register report; administrative tasks; staff training and onboarding; managing social media accounts; creating marketing campaigns for Facebook and Instagram.

Education

Bachelor of English Language and Sociology at University of Zadar
January 11, 2030 - October 20, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Media & Entertainment, Professional Services, Software & Internet

Experience Level

Expert
Expert
Intermediate
Intermediate