I'm Lora Topuzova, a Bulgarian creative with experience in content and project management, video editing, 2D digital art, graphic & UI design. I have a strong background in B2B and B2C collaboration, customer-focused delivery, and social media content engagement. I'm self-driven and eager to learn, and I build strong team relationships to deliver effective creative solutions.

Lora Topuzova

I'm Lora Topuzova, a Bulgarian creative with experience in content and project management, video editing, 2D digital art, graphic & UI design. I have a strong background in B2B and B2C collaboration, customer-focused delivery, and social media content engagement. I'm self-driven and eager to learn, and I build strong team relationships to deliver effective creative solutions.

Available to hire

I’m Lora Topuzova, a Bulgarian creative with experience in content and project management, video editing, 2D digital art, graphic & UI design.

I have a strong background in B2B and B2C collaboration, customer-focused delivery, and social media content engagement. I’m self-driven and eager to learn, and I build strong team relationships to deliver effective creative solutions.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Bulgarian
Fluent
English
Fluent
Danish
Advanced
German
Intermediate
Russian
Advanced

Work Experience

AI & Compliance Consultant at NTT DATA / SAP CX Trust Office (External Project)
January 1, 2021 - Present
Engaged in Large Language Model (LLM) research and explored practical Generative AI applications to enhance compliance training, knowledge sharing, and operational efficiency. Drove adoption of emerging technologies to future-proof compliance and audit processes. Led production of Generative AI-based videos for internal and external audit walks-throughs and stakeholder communications. Established standardized workflows and documentation to support the operational rollout of SAP AI innovation within the CX Compliance Team. Coordinated with multiple Lines of Business (LOBs) across SAP to ensure cross-functional alignment and successful adoption of new AI digital solutions. Adapted and standardized audit and non-audit content using Generative AI, creating clear AI videos tailored to the needs of LOBs, partners, internal staff, and external communities. Participated in SAP AI Audit initiatives and related projects.
Senior Project Coordinator at Brand Quadr y Bulgaria
October 20, 2022 - October 20, 2025
Client Service Department of trademark DNA Artwork – Pre-press and Design Board. Maintained and grew B2B client relationships, managed client accounts, tracked and realized established agreements, and led the planning, structuring, and execution of design projects related to the account. Coordinated with trademark/branding stakeholders and ensured timely delivery with quality checks. Drove cross-functional collaboration with stakeholders and partners to meet design and branding requirements.
Project Coordinator - Service Delivery Department at DIA & BIA Projects (Corporate Internet Services)
August 20, 2014 - October 20, 2025
Coordinated Dedicated Internet Access (DIA) and Broadband Internet Access (BIA) projects for corporate clients across international markets. Managed full project lifecycle from sales handover to service delivery, including planning, implementation, and post-installation support. Coordinated with partners, suppliers, and customers to meet technical requirements and deadlines. Supervised installations and quality checks. Delivered clear communication and feedback to all parties involved.
Graphic Designer at Freelancer / Sofia, Bulgaria
July 20, 2012 - October 20, 2025
2D illustration and character design; graphic design; brand design; abstract art; copywriting; UI/UX work. Provided freelance design services across branding, visuals, and digital media.
Senior Project Coordinator / Account Executive at Brand Quadr Bulgaria
October 20, 2022 - October 23, 2025
Client service for trademark DNA artwork, pre-press and design board. Managed client relationships, scoped and delivered projects, and coordinated cross-functional teams across international markets. Involved in planning, implementation, and post-installation support; ensured timely delivery and quality checks; collaborated with partners, suppliers, and customers to meet technical requirements and deadlines.
Project Coordinator / Service Delivery at NTT DATA
March 20, 2024 - Present
Coordinated Dedicated Internet Access (DIA) and Broadband Internet Access (BIA) projects for corporate clients across international markets. Managed full project lifecycle from sales handover to service delivery, including planning, implementation, and post-installation support. Coordinated with partners, suppliers, and customers to meet technical requirements and deadlines; supervised installations and quality checks; provided clear communication to all stakeholders.
Content Manager at NTT DATA Bulgaria
March 1, 2024 - November 12, 2025
Part of External Project for SAP CX Trust Office; Integrated into SAP Risk, DPP & Compliance Team. Led initiatives in Generative AI for compliance training, knowledge sharing, and operational efficiency. Produced Generative AI-based videos for internal and external audit walkthroughs, trainings, and stakeholder communications. Established standardized workflows and documentation to support SAP AI-enabled compliance audits; collaborated across SAP Lines of Business to align and adopt AI digital solutions. Adapted and standardized audit and non-audit content using Generative AI, creating clear AI videos tailored to needs of LOBs, partners, internal staff, and external communities. Part of SAP 'Air' audits initiative.
Freelancer at Self-employed
January 1, 2021 - November 12, 2025
2D Illustration and character design; Graphic design; Brand design; Abstract art; Copywriter; UI/UX.
Senior Project Coordinator at Brand Quadr Bulgaria
October 31, 2022 - October 31, 2022
Client Service Department of trademark DSN Artwork Prepress and Design Board. Maintained and grew B2B client relationships; managed client accounts; led and organized design projects related to assigned accounts; coordinated with partners, suppliers and customers to meet technical requirements and deadlines; supervised installations and quality checks.
Project Coordinator at Brand Quadr Bulgaria
February 29, 2024 - February 29, 2024
Senior Project Coordination in the Client Service Department of Trademark DSN Artwork Prepress and Design Board. Managed end-to-end project lifecycle for accounts, including planning, implementation, and post-installation support; maintained client relationships and ensured alignment with brand guidelines and legal documentation. Led, collaborated and organized design projects related to the Account.
EV International Content Manager at EV International
November 20, 2025 - Present
Part of the AIR runs audit initiative; drove the adoption of Generative AI and LLМ-based technologies to modernize compliance, enhance knowledge sharing, and increase operational efficiency; led the SAP CX Trust Office AI/Audit Video initiative using SCRUM and Agile methodologies; established standardized workflows to support AI content production within the CX Compliance team; produced over 100 Generative AI audits and non-audit walkthroughs, info sessions, trainings, replacing traditional materials with clear AI video content; supported multiple Lines of Business by creating tailored Generative AI videos for audit-related and business-related needs.
Content Manager at NTT Data BS
March 1, 2024 - October 1, 2025
External Project for SAP CX Trust Office; Integrated into SAP Risk, DPP & Compliance Team. Led and managed the project lifecycle of SAP CX Trust Office content, applying SCRUM and Agile methodologies to modernize compliance workflows; established standardized AI-content production processes within the CX Compliance team; produced AI-assisted audit videos and trainings for internal and client-facing use; supported multiple lines of business with Generative AI video content.
Graphic Designer / Content Creator at Mind Digital Studio
April 1, 2019 - October 1, 2022
Managed content for the main website, Facebook, and Instagram; delivered fresh ideas for banners, posters, flyers, and other marketing materials; supported marketing campaigns with design and content creation.
Senior Project Coordinator / Account Manager at DSN Artwork Prepress and Design Board
April 1, 2019 - October 1, 2022
Led and organized design projects for client accounts; maintained B2B client relationships and managed client contracts; ensured design requirements aligned with client brand guidelines and project briefs; led design projects, ensured quality and timely delivery, and managed project billing; developed standardized design processes and documentation to support client work.

Education

Bachelor's in Industrial Management at Technical University Sofia
January 1, 2016 - January 1, 2018
Master's in Industrial Management at Technical University Sofia
January 1, 2018 - January 1, 2020
Bachelor in Industrial Management at Sofia, Bulgaria
September 1, 2008 - July 1, 2012
at Sofia, Bulgaria
September 1, 2012 - August 1, 2014
Bachelor in Industrial Management at Aarhus University, Denmark
September 1, 2016 - June 1, 2018
Master in Industrial Management at Technical University Sofia, Bulgaria
March 1, 2018 - January 1, 2020
Master's in Industrial Management (Marketing) at Technical University Sofia
January 11, 2030 - October 23, 2025
Bachelor's degree in Industrial Management at Technical University Sofia
September 1, 2008 - July 1, 2012
Master's in Industrial Management (Marketing) at Technical University Sofia
January 1, 2016 - January 1, 2018
Exchange program in Industrial Management at Aarhus University (Denmark)
September 1, 2012 - August 1, 2014
Master’s in Industrial Management at Technical University Sofia
January 1, 2018 - December 31, 2020
Bachelor in Industrial Management at Technical University Sofia
January 1, 2016 - December 31, 2018
Master's in Industrial Management / Marketing at Technical University
September 1, 2012 - August 1, 2014
Bachelor's in Industrial Management at Technical University
September 1, 2008 - July 1, 2012

Qualifications

Master's in Industrial Management
January 1, 2018 - January 1, 2020
Bachelor's in Industrial Management
January 1, 2016 - January 1, 2018
Luxembourg Art Prize 2022
January 1, 2022 - December 31, 2022
MS Office
January 11, 2030 - October 23, 2025
Agile / Scrum
January 11, 2030 - October 23, 2025
Jira
January 11, 2030 - October 23, 2025
Audit & Compliance Certifications
January 11, 2030 - October 23, 2025
Certificate of Artistic Achievements
January 1, 2022 - December 31, 2022
Luxembourg Art Prize 2022 - Certificate of Artistic Achievements
January 1, 2022 - March 15, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Other, Retail