Available to hire
Hi, I’m Thai Duong (Liam). I’m a strategic Marketing & Community Manager with 8+ years of experience building marketing engines from scratch, scaling global Web3 communities, and delivering multi-million-dollar campaigns for startups and international organizations. I’ve led initiatives across branding, content, demand generation, and investor marketing to drive adoption and revenue growth, while coordinating cross-functional teams to deliver impact.
If there’s a task you haven’t seen me do yet, it doesn’t mean I can’t do it — it simply means I haven’t had the perfect opportunity to show it. Give me that chance, and I’ll execute it flawlessly.
Skills
Experience Level
Expert
Language
English
Fluent
Vietnamese
Fluent
Work Experience
Marketing and Community Manager at WORLD 3
October 1, 2021 - PresentBuilt WORLD 3's marketing system from zero: established brand voice, content calendar, and funnel design that scaled Twitter/X to 200K+ followers and Discord to 80K; created loyal, high-retention communities; led cross-functional collaboration across product, design and KOLs; and drove adoption and growth. Led campaign execution and demand generation, including multi-tier campaigns, A/B tests, KPI dashboards, and influencer partnerships; oversaw investor materials and product marketing strategies; designed content strategy and storytelling; and structured analytics and performance tracking to optimize ROI.
Community Manager at XCAD Network
October 1, 2021 - October 20, 2025Executed community engagement campaigns across Telegram, Discord, TikTok, and Reddit; adapted content for different audience segments; designed education campaigns driving a 2000% surge in active users; established FUD response protocols; managed Zendesk support operations resolving 1,000+ tickets with improved SLA compliance.
Program Associate at DAI / USAID Digital Frontiers Project
December 31, 2023 - October 20, 2025Supported a $74.4M USAID program, ensuring global operations compliance and efficient project delivery. Coordinated 70+ high-level events and meetings with government ministries, donors, and partners, aligning with strategic program objectives. Oversaw 200+ service procurements (transportation, interpretation, logistics) and recruited 15 consultants, ensuring operational excellence. Maintained vendor relationships and provided performance assessments to inform strategic sourcing decisions.
Procurement Assistant at United Nations Development Programme (UNDP)
December 31, 2019 - October 20, 2025Managed procurement within a $10M UNDP program, completing over 200 procurement cases and onboarding 100+ consultants. Negotiated and maintained relationships with 500+ vendors, supporting sourcing strategies for reliable service delivery. Monitored compliance, prepared documentation, and supported financial tracking for donor reporting.
Procurement & Logistics Officer at Social Impact / USAID Learnings
December 31, 2020 - October 20, 2025Supported a $23M USAID project, coordinating procurement, logistics, and administration to streamline operations. Managed vendor networks of 50+ suppliers and ensured compliance with donor regulations. Facilitated logistics for workshops, field visits, and team activities, ensuring smooth execution within budget and timelines. Collaborated with 20+ program staff across technical and administrative teams to align procurement and program needs.
Education
Qualifications
Industry Experience
Software & Internet, Professional Services, Government, Non-Profit Organization, Media & Entertainment
Skills
Experience Level
Expert
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