Available to hire
I’m a Junior Data & AI Governance / Data Analyst with hands-on experience in data quality, metadata-driven analysis, and cross-functional collaboration. I work with structured data, evaluate AI model outputs, and implement data quality controls to ensure reliable, trustworthy, and compliant data usage. I enjoy translating data concepts into clear documentation and insights for business, technology, and risk stakeholders, and I am motivated to grow in data governance, cataloguing, standards, and responsible data usage.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Kazakh
Fluent
Russian
Fluent
Italian
Beginner
Work Experience
Remote AI Trainer at Outlier AI
October 1, 2024 - PresentDesigning and implementing language-specific solutions for AI model generations; collaborating with cross-functional teams to ensure high-quality outcomes; conducting rigorous quality assurance to optimize model performance; staying up-to-date with industry trends to enhance multilingual capabilities.
Sales Manager at U mag – Retail POS System tech
June 1, 2021 - October 20, 2025Significantly boosted customer loyalty scores from 75% to 97% in the department; provided technical assistance to computer and phone users; addressed questions and resolved computer-related problems across channels; offered expert guidance on computer hardware, software, and operating systems; managed cross-functional collaboration to enhance customer service and improve retention rates by 22%.
Customer Care Manager at Chocofamily – E Commerce
November 1, 2019 - October 20, 2025Consulted users through various channels, including phone, mail, and messengers; provided prompt assistance in resolving product-related issues; conducted data analytics work to enhance overall performance; engaged in diverse and stimulating tasks within the evolving scope of dynamic projects.
Freelance AI model & Data Quality Specialist at Outlier AI & Invisible AI
October 1, 2024 - PresentEvaluated AI and NLP model outputs using structured quality criteria, rubrics, and validation checklists, ensuring consistency and reliability across multilingual datasets. Identified data quality issues, biases, and hallucinations, contributing to improved trustworthiness of AI outputs. Collaborated with cross-functional teams using JIRA and Confluence to track quality findings and align remediation actions. Supported clean data curation, labeling standards, and dataset consistency, contributing to stable and reproducible model behaviour. Worked with multilingual data (EN, RU, KZ, IT), ensuring clear data definitions and interpretation consistency.
Business Analytics at Umag — Retail POS System Tech
July 1, 2020 - June 1, 2021Analyzed sales, customer, and loyalty data using Excel and Power BI to uncover behavioural patterns and retention drivers, boosting department loyalty from 75% to 97%. Performed EDA with SQL, Tableau, and Adobe Analytics on sales performance and customer segments, identifying trends for targeted strategies. Built and maintained dashboards and standardized reports, supporting data-driven decision-making across teams. Collaborated with business and operations stakeholders via JIRA and Salesforce, aligning data definitions and KPIs across functions. Improved data-driven retention strategies, contributing to an increase in customer loyalty from 75% to 97%.
Customer Insights & Analytical Specialist at Chocofamily
October 1, 2018 - March 1, 2020Analyzed customer support and interaction data using Excel and Python (pandas) to identify recurring issues and data inconsistencies. Supported data quality checks and validation for customer datasets used in operational reporting. Created clear reports and visualizations to communicate insights to non-technical teams. Contributed to improving data-driven operational processes and customer experience.
Education
Master’s Degree at University of Padua
October 1, 2021 - July 1, 2024Bachelor’s Degree at Aktobe Regional University
September 1, 2015 - June 1, 2019Master's Degree — Management Engineering at University of Padua
January 1, 2021 - January 1, 2024Bachelor's Degree — Mechanical Engineering at Aktobe Regional University
January 1, 2015 - January 1, 2019Qualifications
Google AI Essential
January 11, 2030 - October 20, 2025Introduction to Data Analysis
January 11, 2030 - October 20, 2025Get Started with Jira
January 11, 2030 - October 20, 2025Foundations of Project Management
January 11, 2030 - October 20, 2025Industry Experience
Computers & Electronics, Software & Internet, Retail, Education, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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