Santiago Pomi

Chief of Commercial Operations for Web Stores at Dash Deportes Online / Grid Online

Led commercial planning and digital marketing; sub-manager for two web stores; campaign development; strategic commercial analysis based on pricing and Google Analytics; customer support; logistics; warehouse management and stock control; billing; product photography.

E-commerce Specialist for Retail Business / Digital Marketing and Commercial Analyst for E-commerce at Musimundo / Musimundo.com

Oversaw commercial planning and digital marketing for e-commerce; SAP-backed back-office operations; promotions implementation; data distribution across the website; back-office process optimization and reporting; CMS content administration; pricing analytics using Compass and Wise (pricing tools); analytics, ads, and tag manager data collection; reports generation; commercial strategy based on financial options and payment methods.

Customer Service Representative at SkyPostal

International buyer support; product uploading to Mercado Libre; price updates; billing; logistics; writing tasks; support related to Audio Visual Arts UNA project.

Commercial Analyst at CEVENS.AE

Calculation and analysis of profit margins based on costs and sales prices; implementation and monitoring of commercial actions in banking marketplace accounts (Banco Nación, Banco Ciudad, Banco Colombia); in-depth market trend analysis; identification of errors and process improvements for automation; reporting.

Chief of Commercial Operations for Web Stores at Dash Deportes Online / Grid Online

Led commercial planning and digital marketing for two web stores as Sub-manager; developed and executed campaigns for both brands; conducted strategic pricing analysis using Google Analytics; provided customer support and oversaw logistics, stock control, and billing; managed product photography and maintained relationships with vendors; coordinated warehousing, stock audits, and data distribution across the e-commerce platforms; collaborated with cross-functional teams to optimize user experience and revenue.

E-commerce Specialist for Retail Business - Digital Marketing & Commercial Analyst for E-commerce at Musimundo (Musimundo.com)

Spearheaded e-commerce initiatives for Musimundo at central offices in Vicente López, Buenos Aires (Sept 2017–Feb 2022). Served as E-commerce Specialist for Retail Business and Digital Marketing/Commercial Analyst. Operated SAP Hybris in Back Office, implemented promotions, created diverse commercial sections and blocks, and distributed data across the site. Performed data-driven analysis using Analytics, Ads, and Tag Manager; generated CMS content and pricing data; supported commercial strategy, pricing options, and payment methods; collaborated with marketing and IT teams to optimize conversion and revenue.

Senior Commercial Analyst at CEVENS.AE

Profit margin calculation across a broad catalog of cutting-edge technology products; implemented and monitored commercial actions in banking marketplace accounts (Banco Nación, Banco Ciudad, Banco Colombia); performed market trend analysis to identify niches and opportunities; identified errors and suggested process improvements for automation with collaboration from specialists; prepared reports for management.

Chief of Commercial Operations for Web Stores at Dash Deportes Online / Grid Online

Led commercial planning and digital marketing for two web stores; developed campaigns; pricing strategy; Google Analytics analysis; supported customer service; managed logistics, stock control, billing, and product photography.

E-commerce Specialist for Retail Business / Digital Marketing and Commercial Analyst for E-commerce at Musimundo

E-commerce and digital marketing specialist for a retail business; SAP Hybris back-office operations; promotions implementation; creation of diverse commercial sections, blocks, and data distribution across the website. Back-office process optimization and reporting to Systems. CMS content administration; data analysis from Analytics, Ads, and Tag Manager; generation of reports; development of commercial strategy; analysis of financial options and payment methods.

Customer Service Representative - International Buyer at SkyPostal

International buyer liaison; product uploading to Mercado Libre; significant price updates; billing and logistics coordination.

Commercial Analyst at CEVENS.AE

Calculation and analysis of profit margins for a broad catalog of cutting-edge technology products; implementation and monitoring of commercial actions in banking marketplace accounts; market trend analysis; competitive benchmarking; ongoing monitoring and process improvements for automation with specialist assistants; reporting. Completed Certification in Digital Marketing and Advertising.

Chief of Commercial Operations for Web Stores at Dash Deportes Online/Grid Online

Commercial planning and digital marketing; sub-manager of both web stores; campaign development for both brands; strategic commercial analysis based on pricing and Google Analytics; customer support; logistics manager for both stores; warehouse and stock control; billing; product photography.

E-commerce Specialist for Retail Business / Digital Marketing and Commercial Analyst for E-commerce at Musimundo / Musimundo.com

E-commerce specialist for retail business; digital marketing and commercial analyst for e-commerce; commercial planning and digital marketing; SAP/hybrid system back-office; promotions implementation; pricing and data analytics; data analysis from Analytics, Ads, and Tag Manager; CMS content administration; data reporting.

E-commerce Customer Service Representative / International Buyer at SkyPostal

Customer service representative; international buyer; product uploading to Mercado Libre; price updates; billing; logistics.