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I am a highly motivated marketing professional who recently completed a Multichannel Digital Marketing Apprenticeship with distinction at a dynamic marketing agency. I gained hands-on experience across media buying, strategy, and client services, with a strong grasp of digital marketing, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service from previous roles at Laya Healthcare and ABTRAN, known for my proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I’m looking to build a long-term career in marketing, expanding skills in Canva, Meta and Google product suites, analytics, campaign management, market research, reporting, and project management. I am willing to relocate or commute for the right role.…I am a highly motivated marketing professional who recently completed a Multichannel Digital Marketing Apprenticeship with distinction at a dynamic marketing agency. I gained hands-on experience across media buying, strategy, and client services, with a strong grasp of digital marketing, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service from previous roles at Laya Healthcare and ABTRAN, known for my proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I’m looking to build a long-term career in marketing, expanding skills in Canva, Meta and Google product suites, analytics, campaign management, market research, reporting, and project management. I am willing to relocate or commute for the right role.

Jessica Caplice

Marketer, Marketing Strategist, Growth Marketer, +2

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I am a highly motivated marketing professional who recently completed a Multichannel Digital Marketing Apprenticeship with distinction at a dynamic marketing agency. I gained hands-on experience across media buying, strategy, and client services, with a strong grasp of digital marketing, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service from previous roles at Laya Healthcare and ABTRAN, known for my proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I’m looking to build a long-term career in marketing, expanding skills in Canva, Meta and Google product suites, analytics, campaign management, market research, reporting, and project management. I am willing to relocate or commute for the right role.…I am a highly motivated marketing professional who recently completed a Multichannel Digital Marketing Apprenticeship with distinction at a dynamic marketing agency. I gained hands-on experience across media buying, strategy, and client services, with a strong grasp of digital marketing, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service from previous roles at Laya Healthcare and ABTRAN, known for my proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I’m looking to build a long-term career in marketing, expanding skills in Canva, Meta and Google product suites, analytics, campaign management, market research, reporting, and project management. I am willing to relocate or commute for the right role.

Available to hire

I am a highly motivated marketing professional who recently completed a Multichannel Digital Marketing Apprenticeship with distinction at a dynamic marketing agency. I gained hands-on experience across media buying, strategy, and client services, with a strong grasp of digital marketing, campaign execution, audience targeting, and client communication.

I bring a solid foundation in customer service from previous roles at Laya Healthcare and ABTRAN, known for my proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I’m looking to build a long-term career in marketing, expanding skills in Canva, Meta and Google product suites, analytics, campaign management, market research, reporting, and project management. I am willing to relocate or commute for the right role.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Multi-Channel Marketing Apprentice at IMA - Leeds

June 1, 2024 - Present

As part of a three-section apprenticeship (Media, Strategy, Client Services), I assisted in campaign setup across platforms (radio, TV, B-VOD), defined audience segments, supported media planning and budget allocation, and monitored campaign performance. I contributed to client reporting with data visuals and insights. In Strategy, I helped gather insights, plan campaigns, spot industry trends, and support strategy decks. In Client Services, I assisted with brief writing, attended client meetings, tracked project progress, coordinated internal teams and external stakeholders, drafted client communications, and supported issue resolution. Clients included Mecca Bingo, Valliant, Wren, IPN, GRJ, Lottoland, Jet2, Haribo.

Insurance Agent at Laya Healthcare

February 1, 2024 - October 21, 2025

Evaluated potential risks to tailor appropriate policy recommendations, interpreted complex insurance documents for clarity, advised on suitable products for individual needs, and managed policy renewals to ensure continuous coverage.

Call Centre Agent at ABTRAN

April 1, 2023 - October 21, 2025

Managed high volumes of inbound calls with efficient response times, fulfilled administrative tasks, provided technical support for customer issues, safeguarded sensitive data, documented interactions for quality control, and maintained professionalism under pressure.