Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Jessica Caplice, a results-driven marketing professional with agency experience supporting integrated multi-channel campaigns across digital and offline media. I’m confident working with campaign data, reporting, client communications, and general admin, with a strong interest in digital platforms. I bring a broad range of customer service experience from previous roles, and I’m proactive, highly organised, and adaptable in fast-paced environments. I’m willing to relocate for the right position. I thrive on turning briefs into actionable campaigns, collaborating with internal teams and clients to ensure smooth delivery. My experience spans social media management, campaign setup, audience targeting, and performance analysis, with hands-on work across travel, FMCG, retail, gaming, automotive, and home-improvement sectors. I’m keen to continue growing in a role that blends creativity with data-driven decision making.…Hi, I’m Jessica Caplice, a results-driven marketing professional with agency experience supporting integrated multi-channel campaigns across digital and offline media. I’m confident working with campaign data, reporting, client communications, and general admin, with a strong interest in digital platforms. I bring a broad range of customer service experience from previous roles, and I’m proactive, highly organised, and adaptable in fast-paced environments. I’m willing to relocate for the right position. I thrive on turning briefs into actionable campaigns, collaborating with internal teams and clients to ensure smooth delivery. My experience spans social media management, campaign setup, audience targeting, and performance analysis, with hands-on work across travel, FMCG, retail, gaming, automotive, and home-improvement sectors. I’m keen to continue growing in a role that blends creativity with data-driven decision making.

Jessica Caplice

Marketer, Marketing Strategist, Growth Marketer, +5





Hi, I’m Jessica Caplice, a results-driven marketing professional with agency experience supporting integrated multi-channel campaigns across digital and offline media. I’m confident working with campaign data, reporting, client communications, and general admin, with a strong interest in digital platforms. I bring a broad range of customer service experience from previous roles, and I’m proactive, highly organised, and adaptable in fast-paced environments. I’m willing to relocate for the right position. I thrive on turning briefs into actionable campaigns, collaborating with internal teams and clients to ensure smooth delivery. My experience spans social media management, campaign setup, audience targeting, and performance analysis, with hands-on work across travel, FMCG, retail, gaming, automotive, and home-improvement sectors. I’m keen to continue growing in a role that blends creativity with data-driven decision making.…Hi, I’m Jessica Caplice, a results-driven marketing professional with agency experience supporting integrated multi-channel campaigns across digital and offline media. I’m confident working with campaign data, reporting, client communications, and general admin, with a strong interest in digital platforms. I bring a broad range of customer service experience from previous roles, and I’m proactive, highly organised, and adaptable in fast-paced environments. I’m willing to relocate for the right position. I thrive on turning briefs into actionable campaigns, collaborating with internal teams and clients to ensure smooth delivery. My experience spans social media management, campaign setup, audience targeting, and performance analysis, with hands-on work across travel, FMCG, retail, gaming, automotive, and home-improvement sectors. I’m keen to continue growing in a role that blends creativity with data-driven decision making.

Available to hire

Hi, I’m Jessica Caplice, a results-driven marketing professional with agency experience supporting integrated multi-channel campaigns across digital and offline media. I’m confident working with campaign data, reporting, client communications, and general admin, with a strong interest in digital platforms. I bring a broad range of customer service experience from previous roles, and I’m proactive, highly organised, and adaptable in fast-paced environments. I’m willing to relocate for the right position.

I thrive on turning briefs into actionable campaigns, collaborating with internal teams and clients to ensure smooth delivery. My experience spans social media management, campaign setup, audience targeting, and performance analysis, with hands-on work across travel, FMCG, retail, gaming, automotive, and home-improvement sectors. I’m keen to continue growing in a role that blends creativity with data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Multi-Channel Marketing Apprentice (Multichannel) at IMA - Leeds

June 1, 2024 - November 1, 2025

Assisted with campaign setup across TV, Radio, B-VOD and digital platforms. Supported audience targeting, media planning, and budget allocation. Monitored performance and contributed to monthly reports with insights and visuals. Helped build strategy decks and supported campaign planning and research. Wrote briefs, supported client meetings, and tracked project timelines. Liaised with internal teams, media partners, and clients to ensure smooth delivery.

Multi-Channel Marketing Apprentice at IMA - Leeds

June 1, 2024 - Present

As part of a three-section apprenticeship (Media, Strategy, Client Services), I assisted in campaign setup across platforms (radio, TV, B-VOD), defined audience segments, supported media planning and budget allocation, and monitored campaign performance. I contributed to client reporting with data visuals and insights. In Strategy, I helped gather insights, plan campaigns, spot industry trends, and support strategy decks. In Client Services, I assisted with brief writing, attended client meetings, tracked project progress, coordinated internal teams and external stakeholders, drafted client communications, and supported issue resolution. Clients included Mecca Bingo, Valliant, Wren, IPN, GRJ, Lottoland, Jet2, Haribo.

Insurance Agent at Laya Healthcare

February 1, 2024 - October 21, 2025

Evaluated potential risks to tailor appropriate policy recommendations, interpreted complex insurance documents for clarity, advised on suitable products for individual needs, and managed policy renewals to ensure continuous coverage.

Insurance Agent at Laya Healthcare

October 1, 2023 - February 1, 2024

Advised customers on suitable insurance products. Explained complex policies clearly and managed renewals.

Call Centre Agent at ABTRAN

April 1, 2023 - October 21, 2025

Managed high volumes of inbound calls with efficient response times, fulfilled administrative tasks, provided technical support for customer issues, safeguarded sensitive data, documented interactions for quality control, and maintained professionalism under pressure.

Call Centre Agent at Abtran (Electric Ireland)

August 1, 2022 - April 1, 2023

Managed high-volume inbound calls and resolved customer queries. Maintained accurate records while handling sensitive data.