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I work with businesses to make their CRM and customer communication simpler, more efficient, and easier to scale through automation. Over the past few years, I’ve built and operated automated email and messaging workflows using HubSpot and Smartico, focusing on areas such as lead handling, onboarding, retention, and ongoing optimisation. I’m comfortable working with existing systems, improving workflows, and keeping automation running reliably over time. I’m native Japanese and fluent in English, and I enjoy collaborating with founders, creatives, and distributed teams to turn ideas into practical, well-structured automation systems.…I work with businesses to make their CRM and customer communication simpler, more efficient, and easier to scale through automation. Over the past few years, I’ve built and operated automated email and messaging workflows using HubSpot and Smartico, focusing on areas such as lead handling, onboarding, retention, and ongoing optimisation. I’m comfortable working with existing systems, improving workflows, and keeping automation running reliably over time. I’m native Japanese and fluent in English, and I enjoy collaborating with founders, creatives, and distributed teams to turn ideas into practical, well-structured automation systems.

Tetsuro Fujita

Marketing Strategist, Growth Marketer, Content Producer, +7

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I work with businesses to make their CRM and customer communication simpler, more efficient, and easier to scale through automation. Over the past few years, I’ve built and operated automated email and messaging workflows using HubSpot and Smartico, focusing on areas such as lead handling, onboarding, retention, and ongoing optimisation. I’m comfortable working with existing systems, improving workflows, and keeping automation running reliably over time. I’m native Japanese and fluent in English, and I enjoy collaborating with founders, creatives, and distributed teams to turn ideas into practical, well-structured automation systems.…I work with businesses to make their CRM and customer communication simpler, more efficient, and easier to scale through automation. Over the past few years, I’ve built and operated automated email and messaging workflows using HubSpot and Smartico, focusing on areas such as lead handling, onboarding, retention, and ongoing optimisation. I’m comfortable working with existing systems, improving workflows, and keeping automation running reliably over time. I’m native Japanese and fluent in English, and I enjoy collaborating with founders, creatives, and distributed teams to turn ideas into practical, well-structured automation systems.

Available to hire

I work with businesses to make their CRM and customer communication simpler, more efficient, and easier to scale through automation.

Over the past few years, I’ve built and operated automated email and messaging workflows using HubSpot and Smartico, focusing on areas such as lead handling, onboarding, retention, and ongoing optimisation. I’m comfortable working with existing systems, improving workflows, and keeping automation running reliably over time.

I’m native Japanese and fluent in English, and I enjoy collaborating with founders, creatives, and distributed teams to turn ideas into practical, well-structured automation systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Japanese

Fluent

Work Experience

Freelance Japanese content writer and Localization Specialist at ClickOut Media

October 1, 2025 - Present

Wrote original Japanese articles for the crypto and iGaming sectors; localized global campaign pages into natural, culturally appropriate Japanese; adapted messaging based on platform, campaign objectives, and target audience; ensured linguistic accuracy, clarity, and consistency; reviewed and refined content to meet regulatory and compliance requirements; applied Japanese SEO best practices in content structure, wording, and keyword usage.

Freelance Japanese content writer and Localisation Specialist at ClickOut Media

October 1, 2025 - Present

Wrote original Japanese articles for the crypto and iGaming sectors; localized global campaign pages into natural, culturally appropriate Japanese; adapted messaging by platform, campaign objective, and target audience; ensured linguistic accuracy, clarity, and consistency; reviewed and refined content to meet regulatory and compliance requirements; applied Japanese SEO best practices in content structure, wording, and keyword usage. Delivered high-quality Japanese articles and campaign page localizations for multiple brands; maintained content consistency across ongoing updates; recognized for reliability and attention to detail in regulated content environments.

CRM Executive at Ventures Lab INC

October 1, 2022 - Present

Lead localized CRM, email, and SMS campaigns across Japanese and global markets in the iGaming sector. Design and execute automated customer journeys and workflows using an in-house CDP. Segment audiences and personalize communications to improve engagement and deliverability. Conduct ongoing A/B tests on subject lines, content, and send times to optimize campaign performance. Analyze customer behavior and campaign data to provide actionable insights and improve retention. Collaborate with SEO, design, and content teams to ensure brand consistency and high-performing assets. Deliver regular performance dashboards tracking key email metrics (open rate, CTR, conversions). Coordinate with affiliate and content teams on acquisition-focused campaigns. Achievements: improved conversion rate by 10% over two years; delivered up to 4 targeted email and SMS campaigns per week; improved organic reach with SEO collaboration; automated journeys via in-house CDP; contributed to 1,200+ sign-ups in 3

Web Director, Customer Support at TRANS COSMOS INC

February 1, 2022 - October 21, 2025

Led website build and management for a major Japanese telecom client. Analyzed site performance to improve UX and customer journey. Collaborated with publishing teams to update content, launch email and push notification campaigns, and ensure timely delivery. Managed client accounts with proactive communication to ensure long-term relationships. Provided multi-channel customer support for a major travel agency within SLA targets. Achievements: enhanced UX for a telecom portal, increasing session time by ~15%; boosted CTR and page views by 10–15%; published 200+ news articles monthly; achieved 95% SLA and 90% CSAT.

Web Director, Customer Support at Transcosmos Inc (Tokyo, Japan)

April 1, 2018 - February 1, 2022

Led website build and management for a major Japanese telecom client; analyzed site performance to improve UX and customer journeys; collaborated with publishing teams to update content, launch email and push notification campaigns, and ensure timely delivery; managed client accounts with proactive communication to maintain long-term relationships; provided multi-channel customer support for a major travel agency within SLA targets.

Web Director, Customer Support at TRANS COSMOS INC (Tokyo, Japan)

April 1, 2018 - February 28, 2022

Led website build and management for a major Japanese telecom client; analyzed site performance to improve UX and customer journey; collaborated with publishing teams to update content, launch email and push notification campaigns, and ensure timely delivery; managed client accounts with proactive communication to maintain long-term relationships; provided multi-channel customer support for a major travel agency with SLA targets.