Available to hire
I’m Nahomi Avalos, a detail-driven digital media designer and photographer based in Texas. I combine creative brand storytelling with hands-on content production—planning social media calendars, editing short-form video and promotional visuals, and creating photo and marketing assets that feel cohesive, polished, and on-brand.
I also bring strong customer-service and coordination experience, which helps me communicate clearly with clients and teams, manage multiple priorities, and deliver work on schedule. I enjoy working in fast-moving environments where I can support creative goals with organized execution, problem-solving, and an eye for lighting, composition, and visual aesthetics.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Social Media Manager & Marketing Coordinator / Freelancer (Digital Media, Creative Branding, Visual Storytelling, Product/Model Photography Editing) at By Maxwell Luxury Boutique & Salon
January 1, 2026 - February 20, 2026Managed and maintained multiple Instagram business accounts to support consistent brand presence and improve audience engagement. Created and edited short-form video content, reels, promotional graphics, and social media marketing materials. Produced professional product/model photography and edited visuals with attention to composition, lighting, and brand aesthetics. Designed digital and print marketing pieces including flyers and branded graphics, and planned content calendars to align social media strategies with business goals.
Social Media Manager & Marketing Coordinator (Freelance) at By Maxwell Luxury Boutique & Salon
January 1, 2026 - February 20, 2026Managed and maintained multiple Instagram business accounts with a consistent brand presence and audience engagement focus. Created and edited short-form video, reels, promotional graphic assets, and marketing materials for social media campaigns. Produced professional visual content that showcased products and brand aesthetics. Planned and executed content calendars to coordinate social media strategy and improve brand visibility and customer engagement.
Executive Assistant / Secretary / Personal Assistant
April 20, 2024 - October 22, 2025Provided professional administrative and customer support, including answering phones and greeting clients. Maintained organized filing systems and handled confidential documents. Responded to emails and inquiries in a timely and courteous manner. Helped resolve payment and card-related issues quickly and effectively. Recognized for exceeding monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Executive Assistant / Secretary / Personal Assistant at Sedgwick CMS
April 20, 2024 - October 22, 2025Provided professional administrative and customer support, including answering phones and greeting clients. Maintained organized filing systems and handled confidential documents. Responded to emails and inquiries in a timely and courteous manner. Helped resolve payment and card-related issues quickly and effectively. Recognized for exceeding monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Executive Assistant / Secretary / Personal Assistant at R & L Auto Sales
April 20, 2024 - October 21, 2025Provided professional administrative and customer support, including answering phones and greeting clients. Maintained organized filing systems and confidential documents. Responded to emails and inquiries in a timely and courteous manner. Resolved payment and card-related issues quickly and effectively. Recognized for meeting monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Executive Assistant / Secretary / Personal Assistant at R & L Auto Sales
November 20, 2023 - April 20, 2024Provided professional administrative and customer support including answering phones, greeting clients, maintaining organized filing systems, and handling confidential documents. Responded to emails and inquiries in a timely, courteous manner, and reached out to customers regarding credit, payments, and vehicle proposals. Received customers in the office with a welcoming attitude. Created and managed posts for vehicle listings on Facebook/marketplace.
Executive Assistant / Secretary / Personal Assistant at R&L Auto Sales
November 1, 2023 - April 1, 2024Provided professional administrative and customer support, including answering phones, greeting clients, responding to emails, and reaching out to customers regarding credit, payments, and vehicle proposals. Maintained organized filing systems and handled confidential documents, while supporting timely resolutions for customer inquiries. Created and managed vehicle posts for marketplaces/Facebook to promote inventory.
Remote Customer Service Representative at Sedgwick CMS
August 31, 2023 - October 22, 2025Managed remote customer service tasks, addressing inquiries, guiding account questions, and resolving issues with professionalism. Maintained customer records and delivered timely solutions.
Remote Customer Service Representative at Sedgwick CMS
August 20, 2023 - October 22, 2025Provided professional administrative and customer support; answered phones; greeted clients; maintained filing systems; handled confidential documents; responded to emails and inquiries in a timely and courteous manner. Helped resolve payment and card-related issues quickly and effectively. Recognized for exceeding monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Remote Customer Service Representative at Sedgwick CMS
August 20, 2023 - October 21, 2025Delivered professional customer service remotely, handling inquiries via phone and email, supported correspondence, and assisted with billing questions, account updates, and documentation. Maintained accurate records and responded promptly to client requests.
Customer Service Representative at Advanced Call Technologies
June 20, 2022 - October 22, 2025Delivered professional customer service and support; handled inquiries; processed orders; maintained inventory accuracy and client communications.
Customer Service Representative at Advanced Call Technologies
June 20, 2022 - October 21, 2025Provided customer service, addressing inquiries, processing orders, and resolving issues. Assisted clients with product information, billing and account questions; supported inventory and order handling.
Customer Service Representative at Advanced Call Technologies
June 1, 2022 - October 22, 2025Provided professional customer service and administrative support, including answering phones, greeting clients, maintaining filing systems, and handling confidential documents. Processed inquiries via phone, email, and chat with empathy and effectiveness. Assisted customers with account and billing questions.
Customer Service Representative (Remote) at Sedgwick CMS
February 1, 2022 - August 1, 2023Resolved payment and card-related issues efficiently using phone, email, and chat. Maintained accurate customer records, supported account and billing inquiries, and provided timely, professional, and empathetic solutions. Recognized for consistently meeting monthly goals and handling special orders.
Customer Service Representative at Sedgwick CMS
February 1, 2022 - August 1, 2023Resolved payment and card-related issues quickly and effectively while maintaining accurate customer records. Handled phone, email, and chat inquiries with professionalism and empathy. Assisted customers with account inquiries, billing issues, and benefit questions; met monthly goals and managed special orders.
Customer Service Representative (Advanced Call Technologies) at Sedgwick CMS (Remote)
February 1, 2022 - August 1, 2023Resolved payment and card-related issues quickly and effectively. Recognized for meeting monthly goals and handling special orders. Handled customer inquiries via phone, email, and chat with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted with account inquiries, billing issues, and benefit questions.
Customer Service Representative at Advanced Call Technologies
March 1, 2021 - June 1, 2022Provided customer support by resolving inquiries and assisting with billing or service-related questions as needed. Maintained customer communication through phone and support channels, while handling special orders and supporting business goals through consistent performance.
Customer Service Representative at Advance Call Technologies
March 1, 2021 - June 1, 2022Provided customer support by resolving customer inquiries and account-related questions with speed and accuracy. Delivered timely responses through phone and electronic communication while supporting service goals.
Customer Service Representative at Texas State Technical College
March 1, 2021 - June 1, 2022Supported customer service operations by assisting with inquiries and resolving issues in a professional and timely manner. Provided support across customer interactions, including account, billing, and related benefit questions.
Sales Associate
May 1, 2018 - October 22, 2025Seasonal role delivering excellent customer service and personalized product recommendations.
Education
High School Diploma at Harlingen High School South
January 1, 2016 - January 1, 2018 at Texas State Technical College
January 11, 2030 - October 21, 2025High School Diploma at Harlingen High School South
January 1, 2016 - January 1, 2018 at Texas State Technical College
January 11, 2030 - October 22, 2025High School Diploma at Harlingen High School South
January 1, 2016 - January 1, 2018Associate of Applied Science in Digital Media Design at University of Education
January 1, 2018 - January 1, 2024High School Diploma at Sedgwick CMS High School
January 1, 2016 - January 1, 2018High School Diploma at Harlingen High School South
January 11, 2030 - September 16, 2026Associate of Applied Science in Digital Media Design at University of Texas Rio Grande Valley (as implied by UGC URL; full institution name not present in resume text)
January 1, 2018 - January 1, 2024High School Diploma at Sedgwick CMS / Harlingen High School South (school name not fully clear in resume text)
January 1, 2016 - January 1, 2018Associate of Applied Science in Digital Media Design at UCC
January 1, 2018 - January 1, 2024Associate of Applied Science in Digital Media Design at University/Institution not specified
January 1, 2018 - January 1, 2024Qualifications
No formal certifications listed
January 11, 2030 - September 16, 2026Industry Experience
Media & Entertainment, Professional Services, Education, Retail, Consumer Goods
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