Available to hire
I am a hardworking professional with a background in administrative support, customer service, and creative visual communication. I enjoy helping clients and delivering memorable experiences. I thrive in fast-paced environments and enjoy multitasking.
I am adaptable, proactive, and eager to contribute to editorial, creative, and customer-facing roles. I value clear communication and teamwork, and I am committed to delivering high-quality results.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Executive Assistant / Secretary / Personal Assistant at R & L Auto Sales
April 20, 2024 - October 21, 2025Provided professional administrative and customer support, including answering phones and greeting clients. Maintained organized filing systems and confidential documents. Responded to emails and inquiries in a timely and courteous manner. Resolved payment and card-related issues quickly and effectively. Recognized for meeting monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Remote Customer Service Representative at Sedgwick CMS
August 20, 2023 - October 21, 2025Delivered professional customer service remotely, handling inquiries via phone and email, supported correspondence, and assisted with billing questions, account updates, and documentation. Maintained accurate records and responded promptly to client requests.
Customer Service Representative at Advanced Call Technologies
June 20, 2022 - October 21, 2025Provided customer service, addressing inquiries, processing orders, and resolving issues. Assisted clients with product information, billing and account questions; supported inventory and order handling.
Executive Assistant / Secretary / Personal Assistant at Sedgwick CMS
April 20, 2024 - October 22, 2025Provided professional administrative and customer support, including answering phones and greeting clients. Maintained organized filing systems and handled confidential documents. Responded to emails and inquiries in a timely and courteous manner. Helped resolve payment and card-related issues quickly and effectively. Recognized for exceeding monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Remote Customer Service Representative at Sedgwick CMS
August 31, 2023 - October 22, 2025Managed remote customer service tasks, addressing inquiries, guiding account questions, and resolving issues with professionalism. Maintained customer records and delivered timely solutions.
Customer Service Representative at Advanced Call Technologies
June 1, 2022 - October 22, 2025Provided professional customer service and administrative support, including answering phones, greeting clients, maintaining filing systems, and handling confidential documents. Processed inquiries via phone, email, and chat with empathy and effectiveness. Assisted customers with account and billing questions.
Executive Assistant / Secretary / Personal Assistant
April 20, 2024 - October 22, 2025Provided professional administrative and customer support, including answering phones and greeting clients. Maintained organized filing systems and handled confidential documents. Responded to emails and inquiries in a timely and courteous manner. Helped resolve payment and card-related issues quickly and effectively. Recognized for exceeding monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Remote Customer Service Representative at Sedgwick CMS
August 20, 2023 - October 22, 2025Provided professional administrative and customer support; answered phones; greeted clients; maintained filing systems; handled confidential documents; responded to emails and inquiries in a timely and courteous manner. Helped resolve payment and card-related issues quickly and effectively. Recognized for exceeding monthly goals and handling special orders. Handled phone, email, and chat inquiries with professionalism and empathy. Maintained accurate customer records and provided timely solutions. Assisted customers with account inquiries, billing issues, and benefit questions.
Customer Service Representative at Advanced Call Technologies
June 20, 2022 - October 22, 2025Delivered professional customer service and support; handled inquiries; processed orders; maintained inventory accuracy and client communications.
Sales Associate
May 1, 2018 - October 22, 2025Seasonal role delivering excellent customer service and personalized product recommendations.
Education
High School Diploma at Harlingen High School South
January 1, 2016 - January 1, 2018 at Texas State Technical College
January 11, 2030 - October 21, 2025High School Diploma at Harlingen High School South
January 1, 2016 - January 1, 2018 at Texas State Technical College
January 11, 2030 - October 22, 2025High School Diploma at Harlingen High School South
January 1, 2016 - January 1, 2018Qualifications
Industry Experience
Media & Entertainment, Professional Services, Education, Retail, Consumer Goods
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