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I'm Deborah, an independent consultant specializing in multichannel marketing automation. I bring 7 years of digital experience, including 3 years in CRM and data-driven campaigns, and 6 certifications in Salesforce Marketing Cloud and Klaviyo. I help B2B and B2C companies automate communications, optimise conversions, and measure marketing ROI. I design and implement end-to-end customer journeys, advanced segmentation, and multi-channel campaigns (email, SMS, push). I also train teams to accelerate Salesforce adoption and maximise ROI.…I'm Deborah, an independent consultant specializing in multichannel marketing automation. I bring 7 years of digital experience, including 3 years in CRM and data-driven campaigns, and 6 certifications in Salesforce Marketing Cloud and Klaviyo. I help B2B and B2C companies automate communications, optimise conversions, and measure marketing ROI. I design and implement end-to-end customer journeys, advanced segmentation, and multi-channel campaigns (email, SMS, push). I also train teams to accelerate Salesforce adoption and maximise ROI.

Déborah Tchibozo

Marketing Automation Specialist, Marketing Consultant, Marketing Strategist, +2

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I'm Deborah, an independent consultant specializing in multichannel marketing automation. I bring 7 years of digital experience, including 3 years in CRM and data-driven campaigns, and 6 certifications in Salesforce Marketing Cloud and Klaviyo. I help B2B and B2C companies automate communications, optimise conversions, and measure marketing ROI. I design and implement end-to-end customer journeys, advanced segmentation, and multi-channel campaigns (email, SMS, push). I also train teams to accelerate Salesforce adoption and maximise ROI.…I'm Deborah, an independent consultant specializing in multichannel marketing automation. I bring 7 years of digital experience, including 3 years in CRM and data-driven campaigns, and 6 certifications in Salesforce Marketing Cloud and Klaviyo. I help B2B and B2C companies automate communications, optimise conversions, and measure marketing ROI. I design and implement end-to-end customer journeys, advanced segmentation, and multi-channel campaigns (email, SMS, push). I also train teams to accelerate Salesforce adoption and maximise ROI.

Available to hire

I’m Deborah, an independent consultant specializing in multichannel marketing automation. I bring 7 years of digital experience, including 3 years in CRM and data-driven campaigns, and 6 certifications in Salesforce Marketing Cloud and Klaviyo. I help B2B and B2C companies automate communications, optimise conversions, and measure marketing ROI.

I design and implement end-to-end customer journeys, advanced segmentation, and multi-channel campaigns (email, SMS, push). I also train teams to accelerate Salesforce adoption and maximise ROI.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

French

Fluent

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Senior Salesforce Consultant at KPMG

August 1, 2025 - October 22, 2025

Implemented and managed Salesforce Marketing Cloud for large accounts (Opella/Sanofi, Renault, Axereal). Automated multichannel campaigns with 50+ active segments for personalised journeys. Trained 30+ users to accelerate Salesforce adoption. Key projects: Opella onboarding journey for pharmacists (+35% registrations on B2B platform); Renault multichannel transactional campaigns (email, SMS, push) for auctions and immediate sales (+11% weekly purchase volume); Loyalty & reactivation journeys (anti-churn, referral program) resulting in 22% of dormant contacts reactivated. Lead Sales Cloud project management: scoping, configuration, and change management.

Digital Project Manager at Little Less Conversation Agency

January 1, 2021 - October 22, 2025

Managed digital projects (websites, apps, social media) and coordinated creative teams to implement multichannel digital strategies.

Project Manager at Melon Rouge Agency

January 1, 2019 - October 22, 2025

Managed 360° campaigns (branding, digital, events). +20% sales increase over three months for a national brand. Acquired 70 B2B clients for a French caviar brand.