Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I blend operational precision with creative storytelling to craft guest experiences that feel seamless, thoughtful, and authentic. My drive is meaningful travel and contemporary design, and I focus on details that connect people to place while delivering value for both guests and brands. Over the past few years, I have launched boutique properties, led front-of-house operations, and built partnerships that elevate guest experiences. I collaborate with marketing and revenue teams to align storytelling, pricing, and guest engagement with the brand's boutique-luxury positioning, always aiming for outstanding satisfaction and loyalty.…I blend operational precision with creative storytelling to craft guest experiences that feel seamless, thoughtful, and authentic. My drive is meaningful travel and contemporary design, and I focus on details that connect people to place while delivering value for both guests and brands. Over the past few years, I have launched boutique properties, led front-of-house operations, and built partnerships that elevate guest experiences. I collaborate with marketing and revenue teams to align storytelling, pricing, and guest engagement with the brand's boutique-luxury positioning, always aiming for outstanding satisfaction and loyalty.

user1211567

Project Manager, Production Manager, Executive Producer, +2





I blend operational precision with creative storytelling to craft guest experiences that feel seamless, thoughtful, and authentic. My drive is meaningful travel and contemporary design, and I focus on details that connect people to place while delivering value for both guests and brands. Over the past few years, I have launched boutique properties, led front-of-house operations, and built partnerships that elevate guest experiences. I collaborate with marketing and revenue teams to align storytelling, pricing, and guest engagement with the brand's boutique-luxury positioning, always aiming for outstanding satisfaction and loyalty.…I blend operational precision with creative storytelling to craft guest experiences that feel seamless, thoughtful, and authentic. My drive is meaningful travel and contemporary design, and I focus on details that connect people to place while delivering value for both guests and brands. Over the past few years, I have launched boutique properties, led front-of-house operations, and built partnerships that elevate guest experiences. I collaborate with marketing and revenue teams to align storytelling, pricing, and guest engagement with the brand's boutique-luxury positioning, always aiming for outstanding satisfaction and loyalty.

Available to hire

I blend operational precision with creative storytelling to craft guest experiences that feel seamless, thoughtful, and authentic. My drive is meaningful travel and contemporary design, and I focus on details that connect people to place while delivering value for both guests and brands.

Over the past few years, I have launched boutique properties, led front-of-house operations, and built partnerships that elevate guest experiences. I collaborate with marketing and revenue teams to align storytelling, pricing, and guest engagement with the brand’s boutique-luxury positioning, always aiming for outstanding satisfaction and loyalty.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Work Experience

Front of House Manager at Hope Street Hotels | School Lane Hotel, Liverpool

January 1, 2023 - Present

Supported front-of-house operations and guest communications, anticipating needs and resolving issues efficiently to sustain high satisfaction ratings. Proactive upsell stay enhancements and local experiences, strengthening guest loyalty and overall booking value.

Assistant Reception Manager at Abode Hotel, Chester

December 31, 2022 - October 24, 2025

Oversee front-of-house operations in a city hotel, ensuring efficient service delivery and smooth daily coordination across departments. Acted as key liaison for VIP and corporate guests, supporting staff training and service enhancements to maintain high performance standards.