Digital Communication and Project Management Specialist with proven experience in Switzerland (Geneva) and internationally. Expert in website development (WordPress/Elementor), SEO, multimedia content, and digital reporting. Creative, organized, and adaptable, with a strong drive to enhance brand visibility and support business growth.

Mélanie Chapuis

Digital Communication and Project Management Specialist with proven experience in Switzerland (Geneva) and internationally. Expert in website development (WordPress/Elementor), SEO, multimedia content, and digital reporting. Creative, organized, and adaptable, with a strong drive to enhance brand visibility and support business growth.

Available to hire

Digital Communication and Project Management Specialist with proven experience in Switzerland (Geneva) and internationally. Expert in website development (WordPress/Elementor), SEO, multimedia content, and digital reporting.

Creative, organized, and adaptable, with a strong drive to enhance brand visibility and support business growth.

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Language

English
Fluent
French
Fluent
Spanish; Castilian
Intermediate

Work Experience

Project Manager, Founder & Manager at M&J Agency
October 1, 2024 - Present
Led development of brand’s digital presence and e-commerce initiatives using WordPress/Elementor, including design, responsive layouts, and SEO optimization (Yoast, Google Search Console). Produced multimedia content from concept to publishing, created social media visuals with Canva and Lightroom, and managed content calendars. Monitored performance with Google Analytics and Meta Business Suite and prepared actionable reports. Built client relationships, led partnerships, and organized events including a coworking space launch and in-station activities. Coordinated in-store merchandising and brand training to support sales targets. Designed print and digital visuals with Illustrator and InDesign for displays and online platforms. Managed communications channels (Facebook, Workplace, internal sites) and helped organize brand guidelines to support growth.
Sales Advisor at Sephora Gares & Connexions
September 1, 2022 - October 23, 2025
Delivered customer service in a high-traffic retail environment, supported promotions and merchandising, and helped achieve sales targets. Built product knowledge across beauty categories, assisted with stock management and store operations, and contributed to a positive in-store experience.
Communications Officer (Intern) at SNCF Gares & Connexions
September 1, 2022 - October 23, 2025
Supported internal communications for station operations, contributed to customer experience initiatives, and coordinated events and activities. Managed content for social media and internal websites, and assisted with communications campaigns and stakeholder engagement.

Education

Master’s in Project Management – Communication & Marketing at Collège de Paris - Sup St Joseph
January 1, 2020 - December 31, 2022
Bachelor’s in Sales, Commerce & Marketing at CNAM - Sup St Joseph
January 1, 2019 - December 31, 2020
WordPress Website Creation at Course / Online Training
July 1, 2024 - September 1, 2024

Qualifications

WordPress Website Creation
July 1, 2024 - September 1, 2024

Industry Experience

Media & Entertainment, Software & Internet, Retail, Education, Professional Services