Tasnim Hossain

Interpreter at CIES Onlus

Ensured information fidelity by applying strict standards of accuracy, impartiality and confidentiality in professional interactions; facilitated precise multilingual communication across diverse government and private sector settings.

Service Lead & Shift Supervisor at Osteria il Ghibellino

Enhanced guest experiences with proactive front-of-house service, ensuring all needs were met during peak hours; ensured financial integrity by managing customer payments and cash handling procedures; maintained operational readiness and security by executing opening/closing protocols to high service standards; optimized stock availability through effective inventory tracking.

Operations & Relations Manager at Hotel Certosa di Maggiano

Oversaw operational teams and external providers to deliver cohesive, high-quality service; managed front-office operations including check-in/check-out, document verification, and secure data handling; planned and executed diverse activities, events, and excursions to enhance guest engagement; directed multi-channel reservation management and OTA platforms (e.g., Booking.com) to maximize occupancy and accuracy.