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I’m a marketing and communications professional with over four years of experience in social media, writing, email marketing, and events. Creative, organized, and versatile, I specialize in strategic content and storytelling in Portuguese, English, and Spanish. I’ve led content production for social media campaigns (including reels and TikTok), supported international clients, and coordinated teams using Trello and ClickUp. I also deliver customer service and sales support, and I’ve provided administrative support for online stores and inventory management while helping to acquire customers.…I’m a marketing and communications professional with over four years of experience in social media, writing, email marketing, and events. Creative, organized, and versatile, I specialize in strategic content and storytelling in Portuguese, English, and Spanish. I’ve led content production for social media campaigns (including reels and TikTok), supported international clients, and coordinated teams using Trello and ClickUp. I also deliver customer service and sales support, and I’ve provided administrative support for online stores and inventory management while helping to acquire customers.

Sofia Santos

Digital Marketer, Copywriter, Social Media Manager, +2

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I’m a marketing and communications professional with over four years of experience in social media, writing, email marketing, and events. Creative, organized, and versatile, I specialize in strategic content and storytelling in Portuguese, English, and Spanish. I’ve led content production for social media campaigns (including reels and TikTok), supported international clients, and coordinated teams using Trello and ClickUp. I also deliver customer service and sales support, and I’ve provided administrative support for online stores and inventory management while helping to acquire customers.…I’m a marketing and communications professional with over four years of experience in social media, writing, email marketing, and events. Creative, organized, and versatile, I specialize in strategic content and storytelling in Portuguese, English, and Spanish. I’ve led content production for social media campaigns (including reels and TikTok), supported international clients, and coordinated teams using Trello and ClickUp. I also deliver customer service and sales support, and I’ve provided administrative support for online stores and inventory management while helping to acquire customers.

Available to hire

I’m a marketing and communications professional with over four years of experience in social media, writing, email marketing, and events. Creative, organized, and versatile, I specialize in strategic content and storytelling in Portuguese, English, and Spanish.

I’ve led content production for social media campaigns (including reels and TikTok), supported international clients, and coordinated teams using Trello and ClickUp. I also deliver customer service and sales support, and I’ve provided administrative support for online stores and inventory management while helping to acquire customers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Advanced

French

Intermediate

German

Intermediate

Work Experience

Digital Marketing Specialist at Tau Tau Agency

May 31, 2023 - October 23, 2025

Development of content strategies for social media and digital campaigns. Creation of storytelling and audiovisual content (Reels, TikTok). Content production in Portuguese, English, and Spanish (social media, scripts, offline materials). Support in communication with national and international clients.

Freelance Digital Marketer & Copywriter at Sofia Santos Contas

January 1, 2023 - Present

Supports for email marketing campaigns, newsletters, and social media. Creation of reports and databases segmented by client to optimize campaigns and marketing initiatives. Contribution to internal and external strategies during the pandemic. Copywriting for social media, blogs, and corporate materials.

Junior Digital Marketer at Turis Forma

June 30, 2020 - October 23, 2025

Planning and coordinating catering events. Managing communication with clients and suppliers. Organizing teams and ensuring quality control of services and venues.

Events and Hospitality Services Assistant at JMS Services

June 30, 2020 - October 23, 2025

Reservation management via database, telephone, email, and platforms (Booking, TripAdvisor). Customer service in Portuguese, English, Spanish, and French. Billing, administrative control, and financial support. Organization of cleaning and maintenance tasks. Tourism support for customers and management of online communication (Facebook, Google My Business).

Receptionist & Communication at Vila Cacia Camping

September 30, 2020 - October 23, 2025

Booking management (Book, Trip Advisor, databases). Billing and administrative support. Multilingual customer service (in-person and online).

Receptionist & Communication at Vila Cacia Camping

September 30, 2025 - October 23, 2025

Booking management during high season (2025).

Volunteer at Food Bank / AMI / Community Initiatives

January 1, 2010 - Present

Volunteer work including support for the elderly and integration of international students; active in community initiatives since 2010.

Copywriter and Social Media Manager at CCM NI

December 31, 2020 - October 23, 2025

Focusing on institutional communications. Copywriting for social media, blogs, and corporate materials in Portuguese, English, Spanish, and French.