I'm a dedicated hospitality professional with 13 years of full-time experience across various venues, focusing on front office leadership, guest services, and operations management. I thrive in fast-paced environments and enjoy building strong teams to deliver outstanding service. I am organized, dependable, and proactive, able to coordinate complex schedules, manage budgets, communicate clearly with guests and colleagues, and adapt to changing needs to help the team achieve company goals.…

Maria Roanna Galileo

I'm a dedicated hospitality professional with 13 years of full-time experience across various venues, focusing on front office leadership, guest services, and operations management. I thrive in fast-paced environments and enjoy building strong teams to deliver outstanding service. I am organized, dependable, and proactive, able to coordinate complex schedules, manage budgets, communicate clearly with guests and colleagues, and adapt to changing needs to help the team achieve company goals.…

Available to hire

I’m a dedicated hospitality professional with 13 years of full-time experience across various venues, focusing on front office leadership, guest services, and operations management. I thrive in fast-paced environments and enjoy building strong teams to deliver outstanding service.

I am organized, dependable, and proactive, able to coordinate complex schedules, manage budgets, communicate clearly with guests and colleagues, and adapt to changing needs to help the team achieve company goals.

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Language

English
Advanced

Work Experience

Front Office Duty Manager at Future Inns Cardiff
January 1, 2025 - October 23, 2025
Oversee front office operations, supervise staff, coordinate night shifts, manage guest services, and ensure adherence to health and safety standards. Responsible for budgeting, guest communications, and collaboration with external partners to maintain smooth daily operations.
Front Office Supervisor at Future Inns Cardiff
January 1, 2025 - October 23, 2025
Support Front Office Manager in daily operations, staff scheduling, budgeting, and training to deliver high-quality guest service.
Front Office Manager at LOL Comedy Bar and Restaurant
April 1, 2023 - October 23, 2025
Supervised and guided the front office team, organized work schedules, and managed day-to-day front-of-house operations in a fast-paced venue.
Food and Beverage Manager at Future Inns Cardiff
January 1, 2025 - October 23, 2025
Oversaw food and beverage operations across the hotel/restaurant, coordinating service delivery, budgeting, and staff management.

Education

Master of Business Administration (MBA) at University of South Wales
January 1, 2023 - January 1, 2024
Bachelor of Science in Hotel and Restaurant Management at Collegiate University of the Cordilleras
January 11, 2030 - January 1, 2013

Qualifications

Master of Business Administration (MBA)
January 1, 2023 - January 1, 2024
Bachelor of Science in Hotel and Restaurant Management
January 11, 2030 - January 1, 2013

Industry Experience

Travel & Hospitality, Professional Services, Other