Hi, I’m Edward Nabil, an operations and digital marketing professional based in New Cairo, Egypt with a broad background spanning hospitality, travel, and customer service. I’m skilled at leading teams, coordinating complex workflows, and delivering outstanding client experiences while continuously seeking improvements and training opportunities for colleagues. Currently I manage a portfolio of accounts as Senior Account Manager in Cairo, driving long-term success for clients while collaborating with internal teams to fulfill requests and optimize outcomes. I enjoy translating strategy into practical actions, sharing training and coaching sessions, and turning challenges into smooth, measurable results.

Edward Nabil

Hi, I’m Edward Nabil, an operations and digital marketing professional based in New Cairo, Egypt with a broad background spanning hospitality, travel, and customer service. I’m skilled at leading teams, coordinating complex workflows, and delivering outstanding client experiences while continuously seeking improvements and training opportunities for colleagues. Currently I manage a portfolio of accounts as Senior Account Manager in Cairo, driving long-term success for clients while collaborating with internal teams to fulfill requests and optimize outcomes. I enjoy translating strategy into practical actions, sharing training and coaching sessions, and turning challenges into smooth, measurable results.

Available to hire

Hi, I’m Edward Nabil, an operations and digital marketing professional based in New Cairo, Egypt with a broad background spanning hospitality, travel, and customer service. I’m skilled at leading teams, coordinating complex workflows, and delivering outstanding client experiences while continuously seeking improvements and training opportunities for colleagues.

Currently I manage a portfolio of accounts as Senior Account Manager in Cairo, driving long-term success for clients while collaborating with internal teams to fulfill requests and optimize outcomes. I enjoy translating strategy into practical actions, sharing training and coaching sessions, and turning challenges into smooth, measurable results.

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Language

Arabic
Fluent
English
Advanced
French
Advanced

Work Experience

Senior Account Manager at Pioneers Now (Digital Marketing Services)
January 1, 2022 - Present
Managing a portfolio of accounts, maintaining long-term client relationships, and coordinating internal teams to fulfill requests and ensure client success.
Operations & Reservations Manager at WebBeds (Hotels) / Cairo
January 1, 2022 - October 23, 2025
Assigning daily workload for a team of 25-30, handling customer inquiries and complaints, providing trainings and coaching sessions, and managing admin tasks.
Reservations Team Leader at Exp Expedia
January 1, 2020 - October 23, 2025
Handling and following up on bookings payments; checking client satisfaction by reconfirming all their requests with hotels.
Musician / Music Producer at Self-employed / Freelance
January 1, 2019 - October 23, 2025
Playing drums and producing music projects.
Sales & Customer Service Executive at Expedia
January 1, 2015 - October 23, 2025
Sales & customer service experience, assisting customers with travel bookings.
Tour Guide / Chef Leader at Etape Nouvelle Marmara
January 1, 2011 - October 23, 2025
Meeting and greeting arrival groups at the airport; managing hotel check-in, excursions, and sights; coordinating group logistics.

Education

High School Diploma at La Salle College
January 1, 2000 - January 1, 2002
Bachelor Degree at Egyptian Academy of Tourism & Hotels
January 1, 2004 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Education