Available to hire
From June 2021, curious, driven, and energetic - I believe these words best describe me at work. I’m highly organized, yet flexible enough to jump on last-minute tasks when needed. Yes, I thrive under pressure.
One of my key strengths is clear and honest communication. I value transparency and focus on building long-lasting professional relationships. Outside of work, I’m cheerful and grounded. I don’t take myself too seriously and believe that a smile makes every day better, even at work.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
French
Intermediate
Work Experience
Client Solutions Manager at Facebook
June 1, 2021 - PresentDirectly responsible for managing both organic and paid activities across Marni’s digital ecosystem, including social media, regional platforms, and performance channels; collaborating with internal and external stakeholders and coordinating external agencies and digital partners.
Account Manager at Kwanko
July 1, 2018 - October 24, 2025Main point of contact for key clients; led new business initiatives including up-selling and cross-selling; managed reporting and invoicing; proposed, developed, and oversaw digital projects with a performance-based approach; trained and mentored new team members.
Account Manager at SimilarWeb
May 1, 2019 - October 24, 2025Account Manager for a SaaS web analytics and competitive analysis platform; managed client relationships and driven insights across the digital analytics stack.
Digital Consultant at Ve Interactive
June 1, 2014 - October 24, 2025Supported online businesses in re-engaging and converting abandoned traffic through targeted email remarketing campaigns.
Junior PR at Frankie Morello
January 1, 2010 - October 24, 2025Handled PR for the brand’s press and communications office; managed the press showroom for Italian and international media; oversaw sample logistics, appointments with editors/journalists, and press days; managed domestic and international mailing lists and coordinated credentials for fashion shows and events.
Inbound Customer Service at ITS Management
September 1, 2012 - October 24, 2025Inbound customer service role providing support for inquiries and orders.
Sales & Operations Support at Grey Line
April 1, 2011 - October 24, 2025Sales and operations support role assisting daily activities and logistics.
E-Commerce Assistant at Prada
February 1, 2008 - October 24, 2025E-commerce support in Milan, including order processing and online merchandising.
Receptionist at Hugo Boss Italia
October 1, 2007 - October 24, 2025Reception duties and front-of-house responsibilities in Milan.
Account Manager at SimilarWeb
May 1, 2021 - October 24, 2025Managed key client relationships for a SaaS analytics platform; led client meetings, cross-functional coordination across HQ and global markets, and upsell/cross-sell initiatives; handled reporting and invoicing processes to drive client value.
Junior PR at Frankie Morello
June 1, 2014 - October 24, 2025Handled public relations within the brand’s press and communications office, focused on product communications, coordinating press days, logistics, and newsroom support.
Account Manager at Kwanko
July 1, 2018 - October 24, 2025Digital performance marketing agency role; main point of contact for key clients; led upsell initiatives, reporting/invoicing processes, and proposed and implemented digital projects with a full performance-based approach.
Inbound Customer Service at ITS Management
September 1, 2012 - October 24, 2025Customer service and support role handling inbound inquiries and service issues.
Sales & Operations Support at Grey Line
April 1, 2011 - October 24, 2025Sales and operations support, assisting with client orders, logistics, and coordination of sales activities.
E-Commerce Assistant (Internship) at Prada
February 1, 2008 - October 24, 2025E-commerce support internship involving product listings, order processing and coordination with fashion teams.
Receptionist at Hugo Boss Italia
October 1, 2007 - October 24, 2025Reception duties supporting showroom operations, guest management and front-office tasks.
Client Solutions Manager at Facebook
June 1, 2021 - PresentServed as a strategic partner to clients, focusing on trust and delivering tailored marketing and advertising solutions.
Account Manager at SimilarWeb
May 31, 2021 - October 24, 2025Led client meetings, managed agency relationships, and supported cross-functional projects to align with client marketing goals.
Junior PR at Frankie Morello
June 30, 2014 - October 24, 2025Handled public relations for the brand's press and communications office; organized press days and managed logistics for fashion shows and events.
Account Manager at Kwanko
July 31, 2018 - October 24, 2025Main point of contact for key clients; led new business initiatives including upselling and cross-selling; proposed and implemented digital campaigns with a full performance-based approach.
Inbound Customer Service at ITS Management
September 30, 2012 - October 24, 2025Inbound customer service for ITS Management; duties included client support and issue resolution.
Sales & Operations Support at Grey Line
April 30, 2011 - October 24, 2025Sales and operations support for e-commerce; responsibilities included logistics coordination.
E-commerce Assistant (Internship) at Prada
February 29, 2008 - October 24, 2025Supported e-commerce operations; assisted online store activities.
Receptionist at Hugo Boss Italia
October 31, 2007 - October 24, 2025Handled front desk and hospitality for brand; assisted press days and events.
Education
Laurea Magistrale at Università Cattolica del Sacro Cuore, Milano
January 11, 2030 - October 24, 2025Laurea Triennale at Università Cattolica del Sacro Cuore, Milano
January 11, 2030 - October 24, 2025Laurea Magistrale in Linguistic Sciences for Communication and Business at Università Cattolica del Sacro Cuore di Milano
January 11, 2030 - October 24, 2025Laurea Triennale in Foreign Languages, Linguistic and Literature. Major in Business Management at Università Cattolica del Sacro Cuore di Milano
January 11, 2030 - October 24, 2025Laurea Magistrale in Linguistic Sciences for Communication and Business at Università Cattolica del Sacro Cuore di Milano
January 11, 2030 - October 24, 2025Laurea Triennale in Foreign Languages, Linguistic and Literature. Major in Business Management at Università Cattolica del Sacro Cuore di Milano
January 11, 2030 - October 24, 2025Qualifications
Google Analytics Certification
January 11, 2030 - October 24, 2025Online Marketing Diploma - ILSSC College, Sydney
January 11, 2030 - October 24, 2025Advanced Google Analytics Certification
January 11, 2030 - October 24, 2025Online Marketing Diploma
January 11, 2030 - October 24, 2025Google Analytics Certification (Postgraduate)
November 1, 2018 - May 1, 2019Industry Experience
Media & Entertainment, Software & Internet, Retail, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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