Hi, I’m Telma Lincolna, a bilingual professional with a passion for connecting people and solving problems across cultures. I bring hands-on experience in IT service desks, customer support, marketing, and community coordination, and I love turning challenges into clear, practical solutions. I thrive in international settings, enjoy learning new tools, and take pride in building effective collaborations with partners and teams. I’m eager to continue contributing to projects that require strong communication, organization, and a proactive mindset.

Telma Lincolna

Hi, I’m Telma Lincolna, a bilingual professional with a passion for connecting people and solving problems across cultures. I bring hands-on experience in IT service desks, customer support, marketing, and community coordination, and I love turning challenges into clear, practical solutions. I thrive in international settings, enjoy learning new tools, and take pride in building effective collaborations with partners and teams. I’m eager to continue contributing to projects that require strong communication, organization, and a proactive mindset.

Available to hire

Hi, I’m Telma Lincolna, a bilingual professional with a passion for connecting people and solving problems across cultures. I bring hands-on experience in IT service desks, customer support, marketing, and community coordination, and I love turning challenges into clear, practical solutions.

I thrive in international settings, enjoy learning new tools, and take pride in building effective collaborations with partners and teams. I’m eager to continue contributing to projects that require strong communication, organization, and a proactive mindset.

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Language

Hungarian
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Market Research Country Manager / Community Assistant at Talk Online Panel Services, Budapest
December 31, 2025 - October 24, 2025
Managed market research operations for Hungary; set up meetings with partners, recruited panelists, and handled translations.
IT Service Desk Analyst (Spanish/English) at TATA Consultancy Services Ltd., Budapest
December 31, 2016 - October 24, 2025
Provided bilingual IT support for South America and Spain; performed password resets and resolved technical issues.
Back Office Assistant / Help Desk Assistant at Magyar Telekom Zrt., Szeged
December 31, 2014 - October 24, 2025
Performed back-office tasks; implemented modifications and set up home services for partners.
Help Desk Assistant / Telecommunication at Magyar Telekom Zrt., Szeged
December 31, 2012 - October 24, 2025
Provided first-line telecom support; handled SIM card activations and routine inquiries.
Marketing Help Desk Assistant at IFF Hungary Kft. / IFF Nyelviskola, Szeged
December 31, 2012 - October 24, 2025
Promoted language school services and recruited students for courses; supported marketing activities.
Receptionist at Albergue Casa de Austria Los Arcos, Spain
December 31, 2009 - October 24, 2025
Greeted guests, provided directions for pilgrims, and managed hostel operations and guest inquiries.

Education

Secondary Education - Art Specialization at Tömörkény István Gimnázium és Szakközépiskola, Szeged
January 1, 2005 - January 1, 2010
Bachelor's Degree at University of Szeged, Állam- és Jogtudományi Kar (Faculty of Law and Political Science)
January 1, 2010 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Education, Professional Services, Media & Entertainment, Software & Internet