Available to hire
Hi, I’m Telma Lincolna, a bilingual professional with a passion for connecting people and solving problems across cultures. I bring hands-on experience in IT service desks, customer support, marketing, and community coordination, and I love turning challenges into clear, practical solutions.
I thrive in international settings, enjoy learning new tools, and take pride in building effective collaborations with partners and teams. I’m eager to continue contributing to projects that require strong communication, organization, and a proactive mindset.
Experience Level
Language
Hungarian
Fluent
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Market Research Country Manager / Community Assistant at Talk Online Panel Services, Budapest
December 31, 2025 - October 24, 2025Managed market research operations for Hungary; set up meetings with partners, recruited panelists, and handled translations.
IT Service Desk Analyst (Spanish/English) at TATA Consultancy Services Ltd., Budapest
December 31, 2016 - October 24, 2025Provided bilingual IT support for South America and Spain; performed password resets and resolved technical issues.
Back Office Assistant / Help Desk Assistant at Magyar Telekom Zrt., Szeged
December 31, 2014 - October 24, 2025Performed back-office tasks; implemented modifications and set up home services for partners.
Help Desk Assistant / Telecommunication at Magyar Telekom Zrt., Szeged
December 31, 2012 - October 24, 2025Provided first-line telecom support; handled SIM card activations and routine inquiries.
Marketing Help Desk Assistant at IFF Hungary Kft. / IFF Nyelviskola, Szeged
December 31, 2012 - October 24, 2025Promoted language school services and recruited students for courses; supported marketing activities.
Receptionist at Albergue Casa de Austria Los Arcos, Spain
December 31, 2009 - October 24, 2025Greeted guests, provided directions for pilgrims, and managed hostel operations and guest inquiries.
Education
Secondary Education - Art Specialization at Tömörkény István Gimnázium és Szakközépiskola, Szeged
January 1, 2005 - January 1, 2010Bachelor's Degree at University of Szeged, Állam- és Jogtudományi Kar (Faculty of Law and Political Science)
January 1, 2010 - January 1, 2014Qualifications
Industry Experience
Telecommunications, Education, Professional Services, Media & Entertainment, Software & Internet
Experience Level
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