Managed social media channels and marketing activities; used Scrum, Jira, Asana and Kanban methodologies; utilized Microsoft Office and Power BI; worked with ShakeSpeare DMS for payments; handled social media on Facebook, Instagram, Twitter, Discord, TikTok, and Steam; leveraged Salesforce HRnet (SD Worx) and Protime; monitored user behavior to identify trends and implemented corrective measures.

Social Media Manager / Marketing Specialist at LPP S.A.

June 1, 2022 - October 24, 2025

Coordinated project with Coca Cola and licenses between LPP and Croteam. Managed all social media accounts (Facebook, Twitter, Instagram, Reddit) to support updates and engage customers. Coordinated marketing activities and campaigns. Managed customer relations. Wrote and managed travel orders, administrative resolutions and acts; translations for web-shop, marketing materials, buyers, sellers. Managed DMS Shakespeare system for payment. Prepared promotional materials for events. Monitored and analyzed user behavior to identify trends and implement corrections.

Account Manager at SD Worx

January 1, 2023 - Present

Identified and prospected potential clients and built relationships with clients. Built customer base and drove upsell for existing customers. Effectively managed existing key accounts. Delivered and coordinated customer presentations and demonstrations. Managed contracts and offers negotiations. Managed all facets of tender processes. Created offers of products and services to potential and existing customers. Created standard contracts with users and standard accompanying documents. Actively updated data on existing and potential users in SD Worx business applications as Salesforce (extended role of Data Steward).