Hi, I'm Emma Uroupa—a creative and detail-oriented communications professional with over four years of experience in social media management, digital marketing, and multimedia storytelling. I love developing high-impact content strategies that boost brand awareness and foster authentic community engagement. I bring a strong mix of graphic design, photography, videography, and analytics to craft stories that connect people and causes. I thrive in collaborative, mission-driven environments that value creativity, innovation, and social impact.

Emma Uroupa

Hi, I'm Emma Uroupa—a creative and detail-oriented communications professional with over four years of experience in social media management, digital marketing, and multimedia storytelling. I love developing high-impact content strategies that boost brand awareness and foster authentic community engagement. I bring a strong mix of graphic design, photography, videography, and analytics to craft stories that connect people and causes. I thrive in collaborative, mission-driven environments that value creativity, innovation, and social impact.

Available to hire

Hi, I’m Emma Uroupa—a creative and detail-oriented communications professional with over four years of experience in social media management, digital marketing, and multimedia storytelling. I love developing high-impact content strategies that boost brand awareness and foster authentic community engagement.

I bring a strong mix of graphic design, photography, videography, and analytics to craft stories that connect people and causes. I thrive in collaborative, mission-driven environments that value creativity, innovation, and social impact.

See more

Language

English
Fluent

Work Experience

Volunteer Digital Media & Content Coordinator at Waterloo/Kitchener Mennonite Brethren Church (WMB)
February 1, 2025 - Present
Manage and grow the church’s online presence through engaging visuals, reels, and community-focused content. Capture and edit multimedia content (photo and video) to support community engagement and fundraising initiatives. Operate audio-visual equipment during live services and collaborate with the media team to deliver seamless digital experiences. Collaborate with the marketing team to align social campaigns with organizational goals and events.
Content Manager at Hustle and Bustle
December 1, 2023 - October 24, 2025
Developed and implemented digital content strategies to strengthen brand awareness and drive engagement. Created and edited website, blog, and social media materials aligned with marketing objectives and brand tone. Monitored analytics and optimized campaigns for reach, engagement, and conversions. Created social media visuals and digital ads in alignment with brand tone and design guidelines.
Social Media Manager / Content Creator / Community Manager at Papiees
September 1, 2023 - October 24, 2025
Designed and executed social media campaigns tailored to specific audiences across multiple platforms. Produced original photo and video content while maintaining consistent brand voice and aesthetics. Built active online communities through engagement, storytelling, and timely responses to audience feedback.
Customer Service Representative at Success Factors Migration
March 1, 2022 - October 24, 2025
Delivered client support via phone, email, and chat while documenting feedback to enhance service and marketing initiatives. Collaborated with marketing and operations teams to align communication strategies with client needs.
Early Childhood Educator (ECE) at YMCA of Three Rivers
February 1, 2024 - Present
Plan and lead creative, inclusive programs for children aged 0–12, applying storytelling and communication skills in group learning settings. Demonstrate organization, collaboration, and creativity — skills transferable to media coordination and team projects.
Volunteer Digital Media & Content Coordinator at Waterloo/Kitchener Mennonite Brethren Church (WMB)
February 1, 2025 - Present
Manage and grow the church’s online presence through engaging visuals, reels, and community-focused content. Capture and edit multimedia content (photo and video) to support community engagement and fundraising initiatives. Operate audio-visual equipment during live services and collaborate with the media team to deliver seamless digital experiences. Collaborate with the marketing team to align social campaigns with organizational goals and events.
Content Manager at Hustle and Bustle
December 1, 2023 - October 24, 2025
Developed and implemented digital content strategies to strengthen brand awareness and drive engagement. Created and edited website, blog, and social media materials aligned with marketing objectives and brand tone. Monitored analytics and optimized campaigns for reach, engagement, and conversions. Created social media visuals and digital ads in alignment with brand tone and design guidelines.
Social Media Manager / Content Creator / Community Manager at Papiees
September 1, 2023 - October 24, 2025
Designed and executed social media campaigns tailored to specific audiences across multiple platforms. Produced original photo and video content while maintaining consistent brand voice and aesthetics. Built active online communities through engagement, storytelling, and timely responses to audience feedback.
Customer Service Representative at Success Factors Migration
March 1, 2022 - October 24, 2025
Delivered client support via phone, email, and chat while documenting feedback to enhance service and marketing initiatives. Collaborated with marketing and operations teams to align communication strategies with client needs.
Early Childhood Educator (ECE) at YMCA of Three Rivers
February 1, 2024 - Present
Plan and lead creative, inclusive programs for children aged 0–12, applying storytelling and communication skills in group learning settings. Demonstrate organization, collaboration, and creativity — skills transferable to media coordination and team projects.

Education

Broadcasting Performance and Digital Media at Conestoga College
January 11, 2030 - August 1, 2024
BA International Studies & Diplomacy at Benson Idahosa University
January 1, 2016 - January 1, 2020
Diploma at Conestoga College
January 11, 2030 - August 1, 2024
Bachelor of Arts at Benson Idahosa University
January 1, 2016 - January 1, 2020

Qualifications

Meta Social Media Marketing
January 1, 2025 - October 24, 2025
Google Analytics 4
January 1, 2025 - October 24, 2025
HubSpot Email Marketing
January 1, 2025 - October 24, 2025
AI & Automation for Social Media
January 1, 2024 - October 24, 2025
Diploma in Customer Service
January 1, 2023 - October 24, 2025
Data Entry
January 1, 2023 - October 24, 2025
Fundamentals of Digital Marketing
January 1, 2019 - October 24, 2025
Meta Social Media Marketing
January 1, 2025 - October 24, 2025
Google Analytics 4
January 1, 2025 - October 24, 2025
HubSpot Email Marketing
January 1, 2025 - October 24, 2025
AI & Automation for Social Media
January 1, 2024 - October 24, 2025
Diploma in Customer Service
January 1, 2023 - October 24, 2025
Data Entry
January 1, 2023 - October 24, 2025
Fundamentals of Digital Marketing
January 1, 2019 - October 24, 2025

Industry Experience

Media & Entertainment, Education, Non-Profit Organization, Professional Services, Software & Internet