Hi, I’m Teodora-Maria Petecuță-Lazăr, a customer-support professional with nearly 3 years of international, remote experience. I provide real-time technical and operational support via Live Chat and Zendesk, delivering timely resolutions for DNS, SEO, and website design issues, and I act as a liaison between customers and internal teams (Billing, Backend) to keep service flows smooth. Off the job, I translate and proofread key product materials (EN-RO), support both B2B and B2C clients on CRM platforms, and collaborate with cross-functional teams to maintain high satisfaction ratings. I’m comfortable navigating complex technical environments while upholding customer-first values and SLA commitments.…Hi, I’m Teodora-Maria Petecuță-Lazăr, a customer-support professional with nearly 3 years of international, remote experience. I provide real-time technical and operational support via Live Chat and Zendesk, delivering timely resolutions for DNS, SEO, and website design issues, and I act as a liaison between customers and internal teams (Billing, Backend) to keep service flows smooth. Off the job, I translate and proofread key product materials (EN-RO), support both B2B and B2C clients on CRM platforms, and collaborate with cross-functional teams to maintain high satisfaction ratings. I’m comfortable navigating complex technical environments while upholding customer-first values and SLA commitments.WWWW…