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Hi there! I’m a proactive virtual assistant based in Annaba, Algeria, with hands-on experience in administrative support, social media management, and coordinating daily operations. I enjoy organizing tasks, streamlining processes, and helping teams stay on top of priorities while delivering excellent customer service. I’m fluent in English, French, and Arabic, and I’m comfortable using Trello, Notion, Google Workspace, Canva, and automation tools like Make and n8n. I bring a friendly, collaborative approach and a problem-solving mindset to every project, and I’m excited to contribute to your team.…Hi there! I’m a proactive virtual assistant based in Annaba, Algeria, with hands-on experience in administrative support, social media management, and coordinating daily operations. I enjoy organizing tasks, streamlining processes, and helping teams stay on top of priorities while delivering excellent customer service. I’m fluent in English, French, and Arabic, and I’m comfortable using Trello, Notion, Google Workspace, Canva, and automation tools like Make and n8n. I bring a friendly, collaborative approach and a problem-solving mindset to every project, and I’m excited to contribute to your team.

Zouak Pedro

Social Media Manager, Content Creator, Copywriter, +1

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Hi there! I’m a proactive virtual assistant based in Annaba, Algeria, with hands-on experience in administrative support, social media management, and coordinating daily operations. I enjoy organizing tasks, streamlining processes, and helping teams stay on top of priorities while delivering excellent customer service. I’m fluent in English, French, and Arabic, and I’m comfortable using Trello, Notion, Google Workspace, Canva, and automation tools like Make and n8n. I bring a friendly, collaborative approach and a problem-solving mindset to every project, and I’m excited to contribute to your team.…Hi there! I’m a proactive virtual assistant based in Annaba, Algeria, with hands-on experience in administrative support, social media management, and coordinating daily operations. I enjoy organizing tasks, streamlining processes, and helping teams stay on top of priorities while delivering excellent customer service. I’m fluent in English, French, and Arabic, and I’m comfortable using Trello, Notion, Google Workspace, Canva, and automation tools like Make and n8n. I bring a friendly, collaborative approach and a problem-solving mindset to every project, and I’m excited to contribute to your team.

Available to hire

Hi there! I’m a proactive virtual assistant based in Annaba, Algeria, with hands-on experience in administrative support, social media management, and coordinating daily operations. I enjoy organizing tasks, streamlining processes, and helping teams stay on top of priorities while delivering excellent customer service.

I’m fluent in English, French, and Arabic, and I’m comfortable using Trello, Notion, Google Workspace, Canva, and automation tools like Make and n8n. I bring a friendly, collaborative approach and a problem-solving mindset to every project, and I’m excited to contribute to your team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Arabic

Fluent

Work Experience

Store Manager at COD online Store

April 30, 2025 - October 25, 2025

Fashion online store; supervise customer interactions and product listings. Maintain communication with suppliers and monitor order fulfillment. Prepare reports on performance and customer feedback.

Store Manager / Operations at COD online Store

January 1, 2022 - Present

Oversee daily operations, order processing, and customer service. Manage social media content and coordinate marketing activities. Track sales reports and ensure product delivery efficiency. Supported system improvements to simplify daily operations.

Administrative Assistant at Local Association

January 1, 2019 - October 25, 2025

Managed Facebook posts and advertising campaigns. Handled email communication, reports, and financial record keeping. Supported accounting operations and documentation processes. Coordinated with team members and ensured smooth administrative workflow.

Store Manager at Fashion Online Store

October 1, 2014 - October 25, 2025

Supervised customer interactions and product listings. Maintained communication with suppliers and monitored order fulfillment. Prepared reports on performance and customer feedback.