Available to hire
I am a Digital Business Analyst with 15+ years of experience in gathering business requirements, designing solutions, and delivering digital products. I thrive in agile environments and have led large, geographically distributed teams to build scalable cloud-based solutions.
I excel at developing go-to-market strategies, reporting to stakeholders, and managing customer, partner, and vendor relationships. I am seeking a part-time Digital Business Analyst role starting mid-October 2025, where I can apply both my technical and management expertise to drive digital transformation.
Experience Level
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Language
English
Fluent
Work Experience
Business Analytics Manager at Tata Consultancy Services
January 1, 2025 - October 26, 2025Led a team of 18 personnel responsible for end-to-end management of applications and infrastructure, control plane, provisioning, and operations for 40+ systems serving 7000+ customer tenants across multiple cloud platforms. Implemented an automated CI/CD release process that reduced regression to near-zero and ensured post-release stability. Maintained ongoing engagement with Hub Delivery Lead and Capability Leads to optimize system performance within security and governance standards.
Solution Specialist at Tata Consultancy Services
January 1, 2017 - October 26, 2025Led the SDP program across India, UAE, and Turkey, overseeing a multi-million-dollar microservice-based end-to-end subscriber lifecycle management solution for voice, SMS, and data services serving 10 million subscribers. Responsibility included business requirement analysis, effort estimation, offshore resourcing, delivery management, QA, process improvement, and customer coordination.
IT System Analyst at Tata Consultancy Services
January 1, 2014 - October 26, 2025Built and coordinated supply chain mobility practice from scratch; conducted extensive market research and PoCs for digital products; supported sales order to invoicing processes via handheld devices; implemented SMS-based bill notification system.
Education
Master of Applied Business at Unitec Institute of Technology
January 1, 2025 - October 26, 2025MSc in Digital Business at Skema Business School
January 1, 2017 - December 31, 2018Master of Computer Technology Software Engineering at Jadavpur University
January 1, 2006 - December 31, 2009Bachelor of Technology in Computer Science & Engineering at West Bengal University of Technology
January 1, 2001 - December 31, 2005Qualifications
Hands on Approach to AI for Real World Applications (HAAI)
May 1, 2025 - October 26, 2025Google Cloud Certified Professional Cloud Architect
December 1, 2024 - October 26, 2025Generative AI Leader
August 1, 2025 - October 26, 2025Associate Cloud Engineer
March 1, 2023 - October 26, 2025Azure Fundamentals - AZ-900
October 1, 2020 - October 26, 2025Azure Data Fundamentals - DP-900
January 1, 2022 - October 26, 2025Azure AI Fundamentals – AI-900
June 1, 2022 - October 26, 2025Azure Security Fundamentals – SC-900
June 1, 2022 - October 26, 2025Professional Scrum Master (PSM1)
December 1, 2020 - October 26, 2025Professional Scrum Product Owner (PSPO1)
March 1, 2023 - October 26, 2025Industry Experience
Software & Internet, Professional Services, Telecommunications
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Expert
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