Experience Level
Expert
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Catalan; Valencian
Beginner
Work Experience
Customer Service at Fira Barcelona
December 31, 2018 - October 26, 2025Serving customers from all over the world in English via phone and email during the registration process.
English Teacher
December 31, 2017 - October 26, 2025Teaching English classes at junior high level.
English Teacher (Junior High)
January 1, 2017 - January 1, 2017Teaching English classes at junior high level.
Content Moderator / Travel Concierge at American Express Travel Mexico
January 1, 2012 - January 1, 2012Content moderator of social media following guidelines and policies; provided travel-related support in English and Spanish; assisted executives with travel needs for clients such as Coca-Cola and Bimbo.
VIP Customer Service Representative at AeroMexico Club Premier
January 1, 2003 - January 1, 2003Serving AeroMexico VIP customers, making their free tickets reservations with accumulated points from their trips.
VIP Customer Service / Reservations at Aeromexico Club Premier
January 1, 2003 - October 26, 2025Served Aeromexico VIP customers, making flight ticket reservations and managing points from trips.
Education
Secondary Education Diploma at Escuela Secundaria Diurna 260, Mexico
January 1, 2003 - January 1, 2012Pedagogical Level for Secondary Education Teachers at Escuela Normal de Maestros, Mexico
January 1, 2013 - January 1, 2014Degree in Tourism at Escuela Superior de Turismo, Instituto Politécnico Nacional
January 11, 2030 - October 26, 2025Professional License in Tourism at Instituto Politécnico Nacional / Escuela Superior de Turismo
January 11, 2030 - October 26, 2025Degree in Tourism at Instituto Politécnico Nacional - Escuela Superior de Turismo
January 11, 2030 - November 3, 2025Pedagogical Leveling for Secondary Education Teachers at Escuela Normal de Maestros México
January 1, 1994 - January 1, 1999Qualifications
Pedagogical Level for Secondary Education Teachers
January 1, 2013 - January 1, 2014Professional License in Tourism
January 11, 2030 - October 26, 2025Title and Professional License
January 11, 2030 - October 26, 2025Industry Experience
Travel & Hospitality, Education, Professional Services, Consumer Goods, Retail, Media & Entertainment
Experience Level
Expert
Intermediate
Intermediate
Intermediate
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