Available to hire
Hi, I’m George Moore. I’m a technical support professional with a proven track record of delivering first-class support for estate agent software and CMS platforms. I enjoy diagnosing issues, communicating clearly with customers, and collaborating with product and sales teams to improve tools and the customer experience.
I’m motivated by helping others succeed, staying up-to-date with industry trends, and turning feedback into practical product improvements. I thrive on teamwork and problem-solving, and I’m eager to bring my mix of technical know-how and customer-service skills to a forward-thinking company.
Experience Level
Expert
Expert
Language
English
Fluent
Work Experience
Customer Support Agent at Yourkeys and Zoopla
October 1, 2025 - October 27, 2025Provide a first-line and second-line support service for Yourkeys customers, investigate incidents requiring escalation, own and communicate issue status, maintain support documentation, and collaborate with Sales, Account Managers, and Product teams to influence features based on customer feedback. Build cross-department relationships to ensure an integrated customer experience and positively contribute to customer engagement.
Technical Support Assistant at HomewoO GomeUow
July 1, 2021 - October 27, 2025Set up and configure client websites (templates, logos, colors, fonts), upload business information, branch contacts and staff details; create staff profiles for publishing; upload property details and manage inbound/outbound feeds; analyze inquiries and troubleshoot applications; maintain customer management and stay informed on industry trends.
Administration at British Heart Foundation
November 1, 2012 - October 27, 2025Administrative duties including adding new customers to the database, stock checks, invoicing, handling customer inquiries (phone and face-to-face), floor sales, and processing written-off items and product displays.
General Assistant at Internet Dreams (Dx)
September 30, 2011 - October 27, 2025General administrative duties, including sorting and sending post, stationery management, and other general duties; accounting procedures ensuring deposits are recorded for company operations.
Education
BSc Information Technology at University of Wolverhampton
January 11, 2030 - October 27, 2025Qualifications
Industry Experience
Software & Internet, Professional Services, Real Estate & Construction
Experience Level
Expert
Expert
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